Bob Pulte Chevrolet - Service Center

The service on my car has met or exceeded expectations as has been the case with all of my prior service experiences at this dealership. has been the case with all of my prior service experiences at this dealership. More

I gave these ratings based on the road test of the vehicle which was satisfactory. I have had multiple successful interactions with this dealer service center. vehicle which was satisfactory. I have had multiple successful interactions with this dealer service center. More

After experiencing an ignition problem with my 2011 HHR, GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not ye GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not yet been able to take a look at it. I spoke with Jim Couch and he was very friendly and apologetic that they had not gotten to it yet, but explained that the severe cold and snow that we had just had, was resulting in them being overloaded with work. Again, very friendly and apologetic. I called back Saturday and spoke with Randy Hurst. They were currently working on it and he said they would have it done by 1 o'clock and that he would call when it was finished. He called at 1 o'clock stating it was complete and ready to pick up and that he would be there until 3, but that sales would be in until 5. I picked the car up within the hour. Sales personnel directed me to the service area where Randy immediately took care of me, explaining that GM was taking care of the bill due to a recall on that problem for the HHR. Randy was very friendly and got me on my way. I was very pleased with the timeliness of the repair and how smooth the whole process was. Thank you! More

I called in the morning dewayne said to bring truck right over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck fixed really quick I will bring all my vehicles here for service in the future More

I had an excellent experience with the service department. They were attentive to my warranty concerns and were able to resolve a check engine light issue. department. They were attentive to my warranty concerns and were able to resolve a check engine light issue. More

Jim Couch did a fine job finding out what was wrong with my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck. my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck. More

The engine light in my Malibu would not go off. Bob Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn' Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn't be happier. Thanks for great service. More

Very satisfied with dealer. Repaired truck in a timely manner. They called me when my truck was ready to be picked up. Will be using this dealer again. manner. They called me when my truck was ready to be picked up. Will be using this dealer again. More

I have had my car serviced at Pulte's several times and it has always been a pleasant experience. They seem to appreciate your business and always offer options of waiting there while the sevice is be and it has always been a pleasant experience. They seem to appreciate your business and always offer options of waiting there while the sevice is being completed , or they take me where I need to go to get errands accoplished while my car is being taken care of. I bought my car from another dealer because , when I bought it , didn't live in this area . But my next car will be purchased here because of the excellent service they provide. Also I brought my Dad in and we talked to Jim Kleiser about purchasing a truck. My Dad is 89 and I've often found that sales people tend not to talk to the "older" person or parent as much as to the younger person. But Jim was very respectful to my Dad and had a great "balance" of talking to both of us in a caring and respectiful way. Thanks, John Sherer More

My service visit went as expected due to the great sales experiance I recieved From Jack Landis last year.The loaner car they lent me made this service visit easy. The service staff got me in and out under experiance I recieved From Jack Landis last year.The loaner car they lent me made this service visit easy. The service staff got me in and out under 10 minutes and checked me out in under 5 minutes. All the work was under warranty and there were no hassles or issues with the warranty. Im very pleased with my service experiance!! More