Worst service ever in 35 years of owning a Toyota. They replaced a tail light. The turn signal & reverse light did not work after I got it home. The light did not even look like the other one. Had to make appt to get it fixed. Checked before I left, yep it looked the same as other light and worked. Again after I got home realized the rear bumper is not flush on one side (the bumper is remover to replace the light). So I contacted the Service Manager, Desaray, and I am to contact her as to when I can bring it in AGAIN. Contacted early in the morning, left VM. No return Csll. Called again before lunch and Receptionist said she would carry the message directly to her. And here it is over an hour later and no return call. Looking now for another dealership to do my service and purchase my next car. And because of this experience may not be a Toyota. Service Manager’s name is spelled Desiree.