Bob Richards Toyota

Worst service ever in 35 years of owning a Toyota. They replaced a tail light. The turn signal & reverse light did not work after I got it home. The light did not even look like the other one. Had to make appt to get it fixed. Checked before I left, yep it looked the same as other light and worked. Again after I got home realized the rear bumper is not flush on one side (the bumper is remover to replace the light). So I contacted the Service Manager, Desaray, and I am to contact her as to when I can bring it in AGAIN. Contacted early in the morning, left VM. No return Csll. Called again before lunch and Receptionist said she would carry the message directly to her. And here it is over an hour later and no return call. Looking now for another dealership to do my service and purchase my next car. And because of this experience may not be a Toyota. Service Manager’s name is spelled Desiree.

As a first time car buyer, I had a great experience! I was greeted with a smile by James, who narrowed down the perfect fit for me based on the features I want. Derrick was also great by keeping me informed and aware of the best option(s) financially. Byron was also proficient with handling the financial aspect of the process.

From start to finish the process was easy and painless, they were very friendly and super helpful with everything! This is the 2nd new car bought from them and it was just as pleasurable as the first. They did a great job with everything!

They are the absolute best. Darius Bell and the Bob Richards team did a superior job in helping to get my car traded in. They are top notch and not just another sales experience. This sales experience is most definitely one for the books and best I've ever experienced. Was so pleased I didn't purchase just one car. I came back a few days later to purchase a second car with my dad!! Love this guys!!!!

exceptional process, quick and easy much faster than any other purchase I have made in many years...I called and setup an appointment, sales person was ready and informed and all involved were extremely helpful. My sakes person "Bernard" is not listed on the list of sales people in this review. He was exceptional and I may purchase another vehicle through him in the near future.

Great place to buy a car. Everyone is very friendly, and works very hard to please each and every customer. ReLinda was my saleswoman, and I would recommend her and this dealership for your next vehicle!!!!!

I received excellent service from the staff. They answer all my questions and help me get the monthly payment I wanted. They will work with you to get a good deal.

Not only is the service timely and professional, but the waiting area is very, very nice. I am extremely happy that I bought a Toyota.

Service is great. They are professional ,very considerate of their customers and this is only dealership I go for service since I bought my Tacoma Truck.

This was the only toyota dealership that had my color vehicle in stock. Everyone is helpful and extremely friendly. They worked with me until I was comfortable with my purchase. I did not feel pressured at all.