
Bob Rohrman Honda
Lafayette, IN

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853 Reviews of Bob Rohrman Honda
Very expensive for labor costs on repairs. Do not waive Very expensive for labor costs on repairs. Do not waive the diagnostic fee like other dealers when problem is found and needs repair. Service represe Very expensive for labor costs on repairs. Do not waive the diagnostic fee like other dealers when problem is found and needs repair. Service representative was very nice but department was understaffed. Could not answer phones and my vehicle sat finished for 30 minutes before I had to go ask about it. This experience will likely keep me from purchasing a new Honda since there are limited dealers and this one seems to take advantage of service costs. More
Justin Slaney was fantastic! Justin went above and beyond to personally deliver the car to my mother and patiently show her all the features. Thank you Justin! beyond to personally deliver the car to my mother and patiently show her all the features. Thank you Justin! More
Overall the service received was ok. Biggest issue was that I brought the car in a few years ago for the same problem and was told it was something else. After leaving the lot two years ago I immediately that I brought the car in a few years ago for the same problem and was told it was something else. After leaving the lot two years ago I immediately returned and told the service department the car still had the same issue. I was then informed it was a known issue that Honda was aware of and a car computer will eventually fix it and I would no longer have the rpm issue with my transmission. Well no fix was ever issued and the transmission eventually failed. Not surprised at all that this happened. I feel like the dealer didn’t want to fix it two years ago while still under warranty and now I’m out over $1800 for something that would’ve been under warranty when I originally brought it in. I understand the dealer is in the business of making money but I will never buy another car from any Rohrman dealer ever again. More
Bob Rohrman Honda has been my go-to for service for years. Staff is polite, explain things clearly, and make waiting as convenient as possible. They've kept me on the road and feeling safe about it for years. Staff is polite, explain things clearly, and make waiting as convenient as possible. They've kept me on the road and feeling safe about it for two decades or more. More
Ali and everyone who helped me (including the shuttle driver) were all great. They were friendly, knowledgeable, and kind. Thank you for getting to the bottom of my problem with my new honda CRV and fixi driver) were all great. They were friendly, knowledgeable, and kind. Thank you for getting to the bottom of my problem with my new honda CRV and fixing it so quickly. More
I worked with Steve Gates and he was just amazing. Steve got me in a 2021 CRV-EX (that I love by the way), he made the transaction for me stress free and no pressure tactics. He was able to get me right w got me in a 2021 CRV-EX (that I love by the way), he made the transaction for me stress free and no pressure tactics. He was able to get me right where I wanted to be payment wise and went the extra mile. I definitely recommend giving them your first stop if you are looking for a new or used vehicle. More
Walked in wanting an estimate on my car, after I got my estimate. I wanted to start looking at some accords. Kyle helped me compare different features per trim levels. One of my key features I wanted was l estimate. I wanted to start looking at some accords. Kyle helped me compare different features per trim levels. One of my key features I wanted was leather seats. There was 3 trims that offered leather, but I was interested in a EXL and touring trim. After further talking and test driving the EXL was the one for me!!! Thank you Kyle!!! More
Really liked the salesman and finance manager. Not too pushy like most. Will definitely ask for them next time! Thanks Derrick Keener! Went in to just look and ended up buying a new vehicle. pushy like most. Will definitely ask for them next time! Thanks Derrick Keener! Went in to just look and ended up buying a new vehicle. More
Took care of issues with our van and informed us of other issues that we could address on our own or at a later time. Friendly helpful staff. The service to drop me off at work/pick me up at work really help issues that we could address on our own or at a later time. Friendly helpful staff. The service to drop me off at work/pick me up at work really helped me. More