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Bob Rohrman Hyundai

Lafayette, IN

4.5
571 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates. The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience. We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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304 Sagamore Parkway N.

Lafayette, IN

47904

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Showing 571 reviews

March 08, 2023

Great experience thanks to Josiah! I needed new fobs Josiah and Shawn were great at making my experience easy good job guys More

by pookie.norman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. Your feedback and rating mean a lot to us. We're glad Josiah and the team were able to help, and we hope to see you again!

March 04, 2023

First time buy a vehicle on line. Spencer is a good sale man next day I got my car in my drive way. More

by benny11698
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Bob Rohrman Hyundai responded

It's great to hear that Spencer was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai!

February 28, 2023

I had an appointment to replace a headlight that was burned out. The service was completed timely and accurate. More

by michaelshines
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Bob Rohrman Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai, Michael.

Feb 28, 2023 -

michaelshines responded

Bob Rohrman Hyundai has serviced our vehicle since we bought it there.

February 22, 2023

Courteous and very attentive! Overall excellent customer experience! I would definitely recommend them to my friends and family More

by Ashique Z
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron South
3.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Smolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Eikenberry
Feb 23, 2023 -

Bob Rohrman Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 21, 2023

First time I’ve ever dealt with Rohrman’s and was completely satisfied with the experience….! More

by WVFFIREMAN
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Smolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Bob Rohrman Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2023

Service was on point and running ahead of schedule so I was in and out pretty quick! More

by jlgrayless
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Hyundai!

February 19, 2023

This location was way better than the one in Shadeland. I have bought 2 cars from each location and I see big difference. Team here was helpful and was amazing. More

by URVESH.PATEL03
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Bob Rohrman Hyundai responded

Thank you, Urvesh! Collin, Anthony, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

February 18, 2023

Josiah Tull went above and beyond to help Me with my car so I left well satisfied for his help! I would highly go back again! More

by pookie.norman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josiah and our team met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as a valued customer for many years to come!

February 10, 2023

I highly recommend the Bob Rohrman Hyundai service department for all of your vehicle needs. More

by mnall
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as a valued customer for many years to come!

Feb 11, 2023 -

mnall responded

Thank you! I will be returning.

February 10, 2023

Good product knowledge, a lot of hustle but had lots of issues with final transaction paperwork More

by JOHNMARTINO219
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Smolka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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