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444 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience.
We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Bob Rohrman Hyundai's Covid Response
- Home Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 444 reviews
Verified Customer
Helpful May 12, 2022
If I could give this dealership zero stars, I absolutely would. This honestly was the worst car buying experience of my life. This dealership is a scam and has terrible customer service. I bought a vehicle would. This honestly was the worst car buying experience of my life. This dealership is a scam and has terrible customer service. I bought a vehicle from and within two weeks of having it I had issues with it. I took it to a dealership near my home and they told me there was $1400 worth of pre existing problems with his vehicle. I called Bob Rohrman and no one wanted to help me. They never returned phone calls like promised. They pretty much told me I was out of luck, they would not allow me to return the vehicle even though I had just bought. less then two weeks prior. I practically was begging for them to take the vehicle back but due to me signing a paper saying no returns, I could not. So be careful, no one explained this paper at all to me. I was taken advantage of as a young car buyer. Finally after weeks of me harassing them they only agreed to pay for half the damages which was complete garbage because everything wrong with the vehicle was all preexisting when I bought it and was not made aware of damages. Worst customer service of my life. Would not recommend at all. More
by jleigh
Employees Worked With
Natalie, Robbie
May 07, 2022
Polite and professional staff - efficient as well. Great job! Offered coffee and could look at the new Genesis cars in the show room. Very nice. When my vehicle was ready, the keys were in it and read Great job! Offered coffee and could look at the new Genesis cars in the show room. Very nice. When my vehicle was ready, the keys were in it and ready for me to pull it out of the service area. Very efficient. More
by BJDAD1120
Employees Worked With
Sam Ausban
May 02, 2022
Always do a great job with service and routine maintenance in efficient manner. Great customer service. maintenance in efficient manner. Great customer service. More
by JON.SCHEITLIN
Employees Worked With
April 29, 2022
Speedy, friendly service makes me want to go back to Bob Rohrman Hyundai. We have had our Elantra for six years and are very satisfied with it, also Bob Rohrman Hyundai. We have had our Elantra for six years and are very satisfied with it, also More
by vanfan1968
Employees Worked With
April 27, 2022
Service department is helpful and keeps you up-to-date on your repairs and is reasonable priced. your repairs and is reasonable priced. More
by Bfiwa66
Employees Worked With
April 21, 2022
The staff was friendly. The dealership was clean. They kept my appointment time and set realistic expectations for wait time. I feel they are on the pricier side for a st The dealership was clean. They kept my appointment time and set realistic expectations for wait time. I feel they are on the pricier side for a standard oil change, but all went well. More
by KELLYNAYLORCOOK
Employees Worked With
Service Department
April 20, 2022
Super fast service and easy to work with, thank you service team for your hard work and professionalism! The service department turned a stressful event around for us, thank you and keep up the good wo service team for your hard work and professionalism! The service department turned a stressful event around for us, thank you and keep up the good work! More
by JMCKEEVER0
Employees Worked With
Brock Dimmit
April 15, 2022
The service department is great, especially Chris. They really understand the ins and outs of all the vehicles they work on and their customers needs. They really understand the ins and outs of all the vehicles they work on and their customers needs. More
by Bfiwa66
April 14, 2022
Good service as always! The people in the service department is always friendly. That' one of the reason why we like to do business there. The people in the service department is always friendly. That' one of the reason why we like to do business there. More
by SLUGG26
Employees Worked With
