Bob Rohrman Hyundai

I always have my car worked on here, they always explain to me and show me what needs to be fixed. They’re always very friendly too! to me and show me what needs to be fixed. They’re always very friendly too! More

Quick turnaround to pick up my car. Everyone is super nice at Bob Rohrman Hyundai! They always greet me politely and want me to be comfortable while I wait! nice at Bob Rohrman Hyundai! They always greet me politely and want me to be comfortable while I wait! More

Service was done in a very timely manner. Staff were very professional and courteous. Service waiting area was most comfortable. Work was done in less time than original estimate. very professional and courteous. Service waiting area was most comfortable. Work was done in less time than original estimate. More

We purchased a 2017 Genesis G80 in November. It was missing a piece from the front bumper. Rather than driving 3 hours back to have the piece added, we were told they would order the piece, paint it a missing a piece from the front bumper. Rather than driving 3 hours back to have the piece added, we were told they would order the piece, paint it and get it right in the mail to us. Over the next FIVE months, we called and spoke to the parts manager, Ken, many, many times. Each time he 'recalled' our conversation and were told various stories....they forgot to order it, it was lost in the paint shop, etc... They called in March to let us know it was in the mail. Two weeks later, still no piece. We finally called Genesis corporate who would assure us they would take care of it. Two days later we received the piece, which had been sent by 2-day air. We attempt to pop the piece in, and discover they had sent the WRONG PIECE. So over this dealership. I would NEVER recommend them to anyone. Very disappointed we drove 3 hours to give them our business, only to be dismissed so easily by them. More

I have been coming here for 3 years and have always been very happy in the past. This visit I was there for an oil change, which was included with my lease. It seemed that there had been a lot of staff tu very happy in the past. This visit I was there for an oil change, which was included with my lease. It seemed that there had been a lot of staff turnover. The person checking me in was not familiar with previous service, had no idea what "free oil change program" I was on. The staff just did not seem as helpful or friendly as they had in the past. The old change that should have taken maybe 30 minutes took over 90 minutes. I hope things improve on my next visit. More

I had a great experience with my first time at bob rohrman s. Thank you cory. I would definitely come back and recommend others to come. rohrman s. Thank you cory. I would definitely come back and recommend others to come. More

quick and efficient always happy to comply, help me out, lets me know what discounts and specials they offer, kept my car over night for a warranty issue, gave me a car to drive, very nice and accommodating lets me know what discounts and specials they offer, kept my car over night for a warranty issue, gave me a car to drive, very nice and accommodating. More

Wonderful experience, I would definitely recommend this dealership to everyone. Work was done in a timely manner and everyone was both friendly and professional. Five stars. dealership to everyone. Work was done in a timely manner and everyone was both friendly and professional. Five stars. More

Rich in the Service department is the BEST!!! Couldn't ask for a better experience!!! He was fair and turned into what could have been a bad experience into a great one!! ask for a better experience!!! He was fair and turned into what could have been a bad experience into a great one!! More