Bob Rohrman Hyundai

Always courteous and efficient. Gets my car in and done in a reasonable time. Everyone is friendly and the waiting room is always clean and comfortable. in a reasonable time. Everyone is friendly and the waiting room is always clean and comfortable. More

Everything was fine except for the time it took. I had an appointment for oil change and it took 1 hr 10 minutes. And the card wasn't washed because it was cold outside. I feel this service shouldn't take mo appointment for oil change and it took 1 hr 10 minutes. And the card wasn't washed because it was cold outside. I feel this service shouldn't take more than 45 minutes. More

Sales rep was knowledgeable and friendly. She provided me a great buying experience and we landed on a good price. I would definitely recommend a friend to consider this dealer in the future. a great buying experience and we landed on a good price. I would definitely recommend a friend to consider this dealer in the future. More

Aimee Jones was excellent. I couldn’t have asked for a better Sales lady. I’m very happy with my experience there and would do it again. better Sales lady. I’m very happy with my experience there and would do it again. More

Loretta did a great job working with me to buy my new Sonata! She was very professional and thorough. She made sure that I knew every step of the process and made sure to answer all of my questions. H Sonata! She was very professional and thorough. She made sure that I knew every step of the process and made sure to answer all of my questions. Her attentiveness and welcoming nature was the sole reason I purchased my vehicle from this location. She deserves top marks for her customer service! As for the dealership in general, customer services needs to be the goal of every member of the team. I had a test drive scheduled and when I arrived, I waited in the main showroom for 10 minutes when no one helped me. In fact, one individual walked in and out of his office multiple times, saw us, and never even acknowledged our presence. Very disappointing as I later found out he was management. A very poor example. Again, my appreciation for Loretta! She was great! The rest of the group have something to learn about customer service. More

Loretta is an A+ salesperson and a pleasure to deal with. This is the 3rd car we bought from her. She's always very attentive and listens so she knows how to get you to the car you'll love. So glad she was This is the 3rd car we bought from her. She's always very attentive and listens so she knows how to get you to the car you'll love. So glad she was able to sell us the perfect car! We absolutely love it! More

Michael was very informative and professional. The staff was very friendly and helpful. I will, for sure, continue using this service and referring them to my friends. was very friendly and helpful. I will, for sure, continue using this service and referring them to my friends. More

I do not think the Rohr Rider service package is worth what they make it. Tire rotations are free at a lot of locations here in town, as well as diagnosis and battery checks. The only real service you sho what they make it. Tire rotations are free at a lot of locations here in town, as well as diagnosis and battery checks. The only real service you should be paying forb lube and oil changes and it's still over priced. While the staff is friendly and are very good host while you wait, I was suggested to be upsold on getting in a new cabin air filter and a fuel injector tune up. I know both those shouldn't be huge issues right now, but if they were, I don't see why it should cost so much to do the cabin air filter. It's not the parts, as you can see them online. And it's not the service, as it's literally the same as changing a house AC filter. Same with the fuel injector cleaning. What's stopping me from taking this bad boy to Walmart and getting fuel injector cleaner for $6 and doing it automatically by driving? After the service was complete, someone who was not the cashier attempted to charge me me $44 dollars for an oil change until I corrected him. If it was someone more naive, they would have paid that too. There wasn't much explanation for it beyond that. Overall the service itself was fine. Just constantly trying to squeeze money from you for it. More

I am very satisfied With the service I received during my visit at the Hyundai store. My vehicle needed it’s oil changed, an alignment and tires rotated. Service Technician Ryan and service advisor Michael visit at the Hyundai store. My vehicle needed it’s oil changed, an alignment and tires rotated. Service Technician Ryan and service advisor Michael took care of my needs in a very professional matter, the service advisor brought to my attention the work needed for my car and how much it would be, I gave them my approval and got me out of there before suggested time I definitely recommend this dealership to friends and family. I will be coming back for my next visit More

My concern with my first visit last week was addressed and fixed in quick order. I decided to return to complete a couple other issues on Friday. Staff from service desk to the account clerk was excellent and fixed in quick order. I decided to return to complete a couple other issues on Friday. Staff from service desk to the account clerk was excellent and I never worry that I am going to get a run around. Great staff!! More