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Bob Rohrman Hyundai
Lafayette, IN
598 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience.
We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 598 reviews
October 21, 2017
It almost didn't happen Josh Gray made this sale happen. I took my 2013 Elantra into the service department for an oil change and walked into the show room. There I met Kane Josh Gray made this sale happen. I took my 2013 Elantra into the service department for an oil change and walked into the show room. There I met Kane Francus, and we started talking about my interest in purchasing a 2017 Tucson. As we were doing so, he began to introduce a product that he said I would really need that protected me against rust, glass chips, underbody noise, etc. etc. He started presenting this option, then that option, and finally I was so confused (and we had not test driven the vehicle or firmed up a price on the Tucson or my tradein) that i said thank you, walked out, and decided I'd keep my Elantra. At home, I went to the dealer web page, saw a contact us button, and wrote about my experience. The lady I spoke to asked if I would be willing to reconsider, I said yes but I'm not even considering this other product. She had Josh call me, and he made the deal happen. I love the Tucson, but it almost did not happen. I thought I was purchasing a great product, then all of a sudden Kane was trying to convince me I needed more. Wasn't going to happen without Josh. More
by jamesrwallace
Verified CustomerEmployees Worked With
Josh Gray
October 15, 2017
Great purchase Looking for the right car made easy. Knowing what you want and having the salesman get what you want is great. Explaining all works of the vehicle is Looking for the right car made easy. Knowing what you want and having the salesman get what you want is great. Explaining all works of the vehicle is a big help. More
by celinemb
Employees Worked With
Service manager, Jeremy Bentle
October 13, 2017
New Hyundai I am a returning customer and I couldn't be happier with customer service and the choice of vehicle, I would definitely recommend buying from here! I am a returning customer and I couldn't be happier with customer service and the choice of vehicle, I would definitely recommend buying from here! More
by bgtyta08
Employees Worked With
Bobby Brown
October 12, 2017
Love It! I love my new Hyundai Tucson!!! My salesman, Bobby Brown, was outstanding! Thank you Jeremy for stepping in when needed and thanks to the money man I love my new Hyundai Tucson!!! My salesman, Bobby Brown, was outstanding! Thank you Jeremy for stepping in when needed and thanks to the money man working his magic on pricing. Very happy customer! Already had our first road trip and it was a fantastic trip! Ready for the next one. More
by vickie.priest.chu0
Employees Worked With
Bobby Brown
October 10, 2017
The of best of best we are very satisfied with all your asociates at this dealership.And have always had good relationship people like josh and bryan and every one since we are very satisfied with all your asociates at this dealership.And have always had good relationship people like josh and bryan and every one since 2015 More
by luiscruz52
Employees Worked With
brian, Josh Gray, Jeremy Coons
October 05, 2017
Hyundai Lafayette You did a great job guys Thanks Chris White and Bobbie Brown for getting us all setup! These guys where so helpful and passionate, I appreciate that e You did a great job guys Thanks Chris White and Bobbie Brown for getting us all setup! These guys where so helpful and passionate, I appreciate that especially with purchasing a car with kids. More
by denisemuffley
Employees Worked With
Chris White and Bobbie Brown
October 05, 2017
Best Service Department I have always relied on your Service Department to care for my car. This is my 5th Hyundai purchase from this location. I trust the workmanship of Sha I have always relied on your Service Department to care for my car. This is my 5th Hyundai purchase from this location. I trust the workmanship of Shawn your mechanic and Eric your service manager. More
by yocumteresa
Employees Worked With
Nate Bush, Jeremy Bentle
September 25, 2017
Great Service Jeremy coons did an awesome job getting us into a new, family friendly and gas efficient vehicle! Not only are we excited to have a new car, but a saf Jeremy coons did an awesome job getting us into a new, family friendly and gas efficient vehicle! Not only are we excited to have a new car, but a safe vehicle for our children. More
by davefee2210
Employees Worked With
Jeremy Coons
September 13, 2017
Excellent Service Josh is by far the best car dealer I have had the pleasure of working with. He went above and beyond my expectations and pointed me in the right direc Josh is by far the best car dealer I have had the pleasure of working with. He went above and beyond my expectations and pointed me in the right direction of the vehicle that best fit my needs! More
by kimarmes11
Employees Worked With
Josh
September 03, 2017
Great Experience Josh Gray is the #1 salesman at Bob Rohrman. Josh is professional, fun, experienced, and works hard for YOU. If you want to be treated like a King Josh Gray is the #1 salesman at Bob Rohrman. Josh is professional, fun, experienced, and works hard for YOU. If you want to be treated like a King or Queen call Josh Gray. More
by rusty5
