Bob Rohrman Kia
Lafayette, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience with Rohrman Kia service department I was very impressed with the service, and especially with the customer service, at Rohrman Kia. The customer service team made sure I was comfortabl I was very impressed with the service, and especially with the customer service, at Rohrman Kia. The customer service team made sure I was comfortable and the service tech who worked on my car took the time to show me what the problem was. He fixed and problem and I was on my way. I also have to mention the sales group at the next building. I had to use the restroom during my visit and it was raining. When I was about half-way across the parking lot, a young man came running with an umbrella to walk me over to his building. When I took the trip back to Kia, another young man came with another umbrella. The extra touches make all the difference to a customer. Thanks, Rohrman group! More
I was the only customer there. Don’t know if it’s because Covid-19 or what, but my problem was diagnosed and explained fairly quickly. All my options were explained to me fairly simply and any questions were Covid-19 or what, but my problem was diagnosed and explained fairly quickly. All my options were explained to me fairly simply and any questions were answered the same way. More
Going there, they are always so friendly and they let me know what needs to be done next. The waiting wasn’t too bad. My car was done before they quoted. know what needs to be done next. The waiting wasn’t too bad. My car was done before they quoted. More
Best dealership in town by far. Very helpful with knowing what I needed and getting it taken care of the first time I will definitely be going back for sure. what I needed and getting it taken care of the first time I will definitely be going back for sure. More
The staff we deal with in the service department at Rohrman are great. From the call to set up the appointment to the final explanation of service we had a great experience. Thanks to all Rohrman are great. From the call to set up the appointment to the final explanation of service we had a great experience. Thanks to all More
Everyone was helpfulGreat Fast ServiceI know it is Everyone was helpful Great Fast Service I know it is under construction Should have prices listed for services. Example price of oil changes etc.. Everyone was helpful Great Fast Service I know it is under construction Should have prices listed for services. Example price of oil changes etc.. And it was a bit cold in there. Everything as fas questions were considered were answered. Great Service More
Customer Service Excellent service helpful an friendly staff, price was as quoted, also was no time at all waiting. They will always let you know if you need future se Excellent service helpful an friendly staff, price was as quoted, also was no time at all waiting. They will always let you know if you need future service. More
A quick and easy fix I stopped by the KIA customer service center to check on the price of a new gas cap for my 2015 KIA Optima. To my surprise, after the clerk checked s I stopped by the KIA customer service center to check on the price of a new gas cap for my 2015 KIA Optima. To my surprise, after the clerk checked stock, he told me that it was covered under warranty. The new gas cap was installed and I was on my way within 20 minutes. I had been told to be sure to click the gas cap at least on time, and I was unable to turn it at all. So I got great service and avoided any problems that might have occurred. I am sorry I don't know the name of the service manager or the technician who installed the new cap, but I received this service on Feb. 10, 2020. Thank you for checking the warranty! SG More
Quick, easy and painless Arrived on time and my car was immediately taken in for the work requested. I was advised about an issue with my tires and it was taken care of promp Arrived on time and my car was immediately taken in for the work requested. I was advised about an issue with my tires and it was taken care of promptly. Great job!! More
Josh proved excellent service and great Communication and provided a solition to pick up my vehicle from the Kia Sales team after the service dept closed which helped greatly! Go Kia Service Team! provided a solition to pick up my vehicle from the Kia Sales team after the service dept closed which helped greatly! Go Kia Service Team! More



