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Bob Rohrman Kia

Lafayette, IN

4.5
937 Reviews
Call Dealership (765) 250-5220

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

March 01, 2023

They sold me a 2021 Tellutlride and the driver side door handle came off the next morning..it was not like this when I test drive it.. I asked them to fix it.. they told me to turn it into my insurance as a More

by KRISTINMARCHLIK
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
AUTUMN BELIVEAU
Report | Print
Mar 05, 2023 -

Bob Rohrman Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
February 23, 2023

Customer service was top notch, from start to finish. We will definitely be returning to this location. More

by HDSPRINGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AUTUMN BELIVEAU
Report | Print
Feb 26, 2023 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 26, 2023 -

HDSPRINGER responded

Due to the late purchase of our vehicle we were unable to have our vehicle detailed, I would like to have this done if at all possible. Thank you !

Helpful
February 23, 2023

Friendly, super great Service. Preston was fantastic!!! They go above and beyond to make the customer happy! More

by WANDAW111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Austin Brown, Allen Gooch, Rob Jones, Josh Gray, Russell Corcoran, Kayla Enrico
Report | Print
Feb 26, 2023 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

Helpful
February 22, 2023

The dealership was very helpful and paid attention to all my needs. Some problems that arose were quickly attended to. Recommend! More

by PETERDYLIACCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AUTUMN BELIVEAU
Report | Print
Feb 23, 2023 -

Bob Rohrman Kia responded

Thank you so much for your kind words, Peter, and for taking the time to leave us this wonderful feedback!

Helpful
February 22, 2023

Kind employees, very nice and neat in all areas. Work on my vehicle was completed in a timely manner More

by tblicken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Report | Print
Feb 23, 2023 -

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 22, 2023

The sales rep was very informative and took his time to answer all my questions. More

by CHRISTINAROWE306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathin Ragland
Report | Print
Feb 23, 2023 -

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
February 22, 2023

Very friendly very helpful asked if I needed a vehicle to run errands since I was from Kokomo More

by JAMJAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Josh Gray
Report | Print
Feb 23, 2023 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
February 21, 2023

Everyone was very friendly and helpful! Josh did an amazing job and got my everything I was looking for in my new car. More

by RUSSELLBOYS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gray, Russell Corcoran
Report | Print
Feb 21, 2023 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Helpful
February 21, 2023

They took really good care of me and made sure to explain why they thought what needed to be done to my car needed to be done. More

by TBEAUCLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico
Report | Print
Feb 21, 2023 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 21, 2023

The Service was very good friendly customer service very professionally The technicians know how to explain everything very well and good work More

by Miguel Munoz Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders, Austin Brown, Kayla Enrico, David Scantlin
Report | Print
Feb 21, 2023 -

Bob Rohrman Kia responded

Thank you, Miguel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
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