
Bob Rohrman Toyota
Lafayette, IN
Filter Reviews by Keyword
By Type
1,661 Reviews of Bob Rohrman Toyota
Excellent Salesperson, Excellent Car, Excellent Experience I found myself car shopping after 20 years, when my 1996 Saturn SC2 engine cylinder went out. Along with other car issues, it just wasn't worth keepi I found myself car shopping after 20 years, when my 1996 Saturn SC2 engine cylinder went out. Along with other car issues, it just wasn't worth keeping it going anymore. As much as I love Saturn, they aren't around anymore. After doing some homework online and with friends and family, I decided on purchasing my first Toyota. I had it narrowed down to 3 new 2015 models - Corolla, Prius and Prius C. Upon arriving at the new Toyota facility, I was struck by how "Saturn" like it felt to me. Everything from the service waiting area, snacks and most importantly the non-pressure sales approach. Ronda Long-Allen greeted me upon arrival and over the course of a few weeks provided me with a professional and very personable, excellent no pressure car shopping experience. I test drove all 3 and had a ton of questions, especially about the Prius and Prius C. I even drove those 2 again at night, trying to make up my mind. She was a real pro, and was extremely knowledgeable and helpful. If she didn't know the answer, she would go out of her way to find it for me, before I left. I'm so very lucky that I had her as my sales representative, as she truly went above and beyond in my first Toyota shopping experience. I Highly Recommended her !!! I decided on the Prius C Model Two and I am loving the car. It has been extremely helpful with excellent gas mileage on many unexpected trips recently. The ride and other features of the car have been excellent as well. As for other sales team employees that I had dealings with - Avery Burrows was friendly, professional and very helpful in explaining some financial matters. Jay Cochran the Financial Manager was very nice, extremely helpful and patient explaining all the financial options and paperwork. I don't think I could have ask for a better team of individuals to make my first Toyota shopping experience truly Excellent !!! More
"Amazing Experience, Excellent Salesperson, Amazing Vehicle" Bob Rohrman Toyota and Scion is an Excellent Dealership that catered to all my needs in finding the right vehicle. My Sales Rep Nate was Excellent an Bob Rohrman Toyota and Scion is an Excellent Dealership that catered to all my needs in finding the right vehicle. My Sales Rep Nate was Excellent and made sure that I got the 2016 Tundra I was looking for without any hassle, Avery was also a big help in ensuring that I got the perfect vehicle for me. More
Great car buying experience with a relaxing atmosphere. We bought a used highlander with the help of Ronda Long-Allen. She was professional and personable to work with. She always had a small on her face We bought a used highlander with the help of Ronda Long-Allen. She was professional and personable to work with. She always had a small on her face and made us feel at ease. If she didnt know an answer she found out for us. I would highly recommend seeing Ronda for any of your car buying needs! The hole team at Rohrman Toyota made us feel like #1. More
Purchase w Conditions Purchased a certified used Highlander but asked for a number of things to be done. They were done and done timely and they worked me in at a time conv Purchased a certified used Highlander but asked for a number of things to be done. They were done and done timely and they worked me in at a time convenient for my schedule, however, the quality on the paint chip fix was moderate. More
What wasn't bad?! We drove 2.5 hours and they knew days in advance we were coming. They never told us the vehicle we were coming to see was used as a rental vehicle, we We drove 2.5 hours and they knew days in advance we were coming. They never told us the vehicle we were coming to see was used as a rental vehicle, we never would have made the trip with a 9 month old! The van was so dirty, had trash inside, scratches all over it and a ripped seat. This was a 2015 Sienna, not acceptable. They were to find us a new vehicle and inform us of the specs and send pictures. We finally got these when I asked where things stood and the picture was a snow covered van! A local dealer contacted us, Allan Nott, and matched their price for a year newer. I called to inform Bob Rohrman we no longer were interested in doing business. Avery told me they just got the van in yesterday and that's why we weren't told anything. That was a flat out lie as I had contacted them the day prior and was told they already had it. Ronda actually hung up on me while I was explaining we did not want to do business. So unprofessional and rude. More
amazing! I am used to feeling out of place or that I am going to be raken advantage of when at dealerships. I have to say that was not the case. It was an amaz I am used to feeling out of place or that I am going to be raken advantage of when at dealerships. I have to say that was not the case. It was an amazing experience! More
Great Larry Rainford and Brad Belaire went out of their way to find us a vehicle that would keep us in our financial range. Went into Toyota to see if we Larry Rainford and Brad Belaire went out of their way to find us a vehicle that would keep us in our financial range. Went into Toyota to see if we could get into a leased vehicle so that we could cut expenses. We loved our 2011 Prius. We really like our 2015 Mitsubishi Outlander Sport. Phyllis M. More
Excellent experience with all involved. Larry Rainford has been my salesman since 1985. I have found that my favorite vehicle is the Toyota 4-Runner. I am so excited to be back in a 4-Runner Larry Rainford has been my salesman since 1985. I have found that my favorite vehicle is the Toyota 4-Runner. I am so excited to be back in a 4-Runner! Not only does Larry treat me honestly on the vehicles he has sold me, many of the other Toyota folks take good care of me. Trey Rohrman is the General Manager and I know I can go to him about any questions I might have and or problems. Also Bob in the Service Dept. is always there for me.?? Whether it be for an oil change or a full check up. The used car fellows were great in helping Larry get the 2003 4-Runner ready for me to buy and we all had a very smooth transaction. I will always go to Bob Rorhman Toyota for my vehicles!!! Thanks to everyone that helped me get my dream vehicle!!! More
A New Era It was time to enter a new era ... Say goodbye to my 2003 RAV4 and move into a new, 2016 model. We were able to quickly arrive to an agreement; one t It was time to enter a new era ... Say goodbye to my 2003 RAV4 and move into a new, 2016 model. We were able to quickly arrive to an agreement; one that met my needs. The new RAV4 ... I am happily into the technical advancements (e.g. Bluetooth). I never felt that I was being forced into a car or a decision. The experience was very positive. I am looking forward to my new ride! More
Friendly service Rhonda was very helpful in finding just what we needed. She was pleasant to work with and efficient too. I know the service department will be good Rhonda was very helpful in finding just what we needed. She was pleasant to work with and efficient too. I know the service department will be good also, we have used them for 8 years More