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Bob Rohrman Toyota

Lafayette, IN

4.5
1,661 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,661 Reviews of Bob Rohrman Toyota

November 02, 2022

It is very courteous and helpful, they really try to put the customer at ease and go above and beyond to meet the needs of the customer. More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes, Travis Thayer
Report | Print
Nov 03, 2022 -

Bob Rohrman Toyota responded

Thank you, Jean, for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

November 01, 2022

Extra add ons you are told can not be declined even though the paper says you can. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Evans
Report | Print
Nov 04, 2022 -

Bob Rohrman Toyota responded

Jason, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 31, 2022

The entire process of getting a car was very easy, and all of the associates were extremely helpful and friendly! Even though the car I wanted took a while to arrive, I would receive constant updates and More

by C. Andrade
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, ZAC KINCH, Ben Streitmatter
Report | Print
Oct 31, 2022 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

October 30, 2022

Everyone was very helpful. Service was performed in a very professional way. I could not be more satisfied with the job. More

by JPLODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Report | Print
Oct 31, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2022

First time at Lafayette Toyota. Was told I had dirty air and cabin filters then got charged over an additional hour of labor to change out. Why if the filters were already out to be More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Report | Print
Oct 28, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your feedback, Todd. We are sorry that you weren't fully satisfied with your experience here at Bob Rohrman Toyota. Please don't hesitate to reach out if you'd like to discuss your concerns in more detail, we're always happy to help. We appreciate your business and hope you will give us another opportunity to serve you.

October 28, 2022

Austin was very helpful, very good and smooth transaction. Extremely Satisfied with my purchase and this dealership! More

by Debi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Maslanka
Report | Print
Oct 28, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review, Debi! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

October 27, 2022

My first time there was a happy experience, not knowing the dealership had me worried because most dealerships always want to up sale you, but I feel like that didn't happen More

by gbstone2326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Feeman
Report | Print
Oct 28, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2022

The staff is incredibly friendly. I really enjoyed mu entire experience and will definitely be back! More

by Nesta120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
Report | Print
Oct 28, 2022 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2022

Nice experience… Got updated with latest info about. My car. Will recommend all my friends go Bob. More

by Patel_harshad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of service dept guy.
Report | Print
Oct 26, 2022 -

Bob Rohrman Toyota responded

Harshad, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

October 25, 2022

Clean and friendly salespeople. We were helped with our needs and not pressured in any way. More

by MORGAN_JA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller, Levi Evans
Report | Print
Oct 26, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. Dalton and our team appreciate your business and hope to see you again soon!

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