
Bob Rohrman Toyota
Lafayette, IN
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1,661 Reviews of Bob Rohrman Toyota
They tucked and padded costs in the form of coverage terms. We ordered only 36 months of coverage. They charged for 60 months and said that they made this decision for us in case we wanted to buy the ve terms. We ordered only 36 months of coverage. They charged for 60 months and said that they made this decision for us in case we wanted to buy the vehicle after our 36 month lease. Also, they did not provide a bill of sale or title affidavit for the vehicle I sold them. They used fabricated codes at the cashier desk to process my payoff remainder on the vehicle I sold them, labeling it a “down payment” (fake code “1234”) instead of a payoff. They corrected these errors only after I made many phone calls, text messages, emails. Finally, they corrected the matters, when I emailed the general manager, carbon copying all involved. I will not buy from them again, and I don’t like Toyota because of them. More
Kylee was calm, listened to my requirements provided excellent customer service. I expect great service going forward. The price was right good value for the money excellent customer service. I expect great service going forward. The price was right good value for the money More
Everyone was so friendly and the whole experience went smoothly. Jay was great to work with. We are very happy with our purchase of a Chevrolet Impala. smoothly. Jay was great to work with. We are very happy with our purchase of a Chevrolet Impala. More
Quick helpful no hassle and great experience. Good quality and on time worked over and made it happen. Great team good sales department very polite. Thank you. quality and on time worked over and made it happen. Great team good sales department very polite. Thank you. More
Excellent experience. Jay was great to work with. Knowing we drove 2 hours, they got us in and out under 3 hours! Will be back. Can't say enough good about this dealership. Knowing we drove 2 hours, they got us in and out under 3 hours! Will be back. Can't say enough good about this dealership. More
Kenley was very helpful, nice, professional and understanding. She is available to answer my question even after the purchase. I am happy with my overall experience. understanding. She is available to answer my question even after the purchase. I am happy with my overall experience. More
I love Rohrman Toyota! My wife and I have bought (I think) 9 Priuses over the years, all from Chuck Austin. That should speak volumes on our sales experiences. And service is fast, thorough, and comp think) 9 Priuses over the years, all from Chuck Austin. That should speak volumes on our sales experiences. And service is fast, thorough, and competitively priced. They even split out "must do" items from "consider doing" items. More
Bob Rohrman has no pussycat on price wonderful experience stone was a wonderful salesman We totally love our Camry so looking forward to our vacation in our head turning cockpit red interior Camry stone was a wonderful salesman We totally love our Camry so looking forward to our vacation in our head turning cockpit red interior Camry More