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Bob Rohrman's Gurnee Hyundai
Gurnee, IL
1,459 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond.
At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first.
At Gurnee Hyundai, We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly.
Visit Gurnee Hyundai!
Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,459 reviews
November 04, 2016
Great Experience w/ Salesperson Finance Department provided inaccurate information. I was not happy about that at all. Salesperson Mr Garcia did a very good job. Everyone there was n Finance Department provided inaccurate information. I was not happy about that at all. Salesperson Mr Garcia did a very good job. Everyone there was nice! More
by ebony.n.cotton
Verified CustomerEmployees Worked With
Leonides Garcia
November 02, 2016
Hyundai Sonata purchase Relaxed atmosphere, friendly staff. No pressure to buy and my salesman ensured I got the car I needed. The service department was helpful as well . Relaxed atmosphere, friendly staff. No pressure to buy and my salesman ensured I got the car I needed. The service department was helpful as well . More
by dbaumann916
Employees Worked With
Wilfredo Toro
November 02, 2016
Good times I had a great time with Leonidas. He was friendly and showed me everything I wanted to see and answered all the questions I had. I had a great time with Leonidas. He was friendly and showed me everything I wanted to see and answered all the questions I had. More
by torressalazar7
Employees Worked With
Leonidas
November 01, 2016
Unsatisfactory See previous statement. When I went to get the car I wanted to pay it off at the time of delivery. I was told that if I was to do that, the final pric See previous statement. When I went to get the car I wanted to pay it off at the time of delivery. I was told that if I was to do that, the final price of the car would be higher than the original price. I was put into a position where I had to finance the deal which is not what I wanted to do. I bought the car on Oct 8, 2016 and I am still waiting to hear from the finance company, whoever that is. Also, I asked for 0 % financing and was told that would increase the final price of the car as well. All of this should have been told to me at the onset of the negotiation. I am not happy with Gurnee Hyundai at all. More
by geeb
Employees Worked With
Willfred Toro (who was very good), Mark Strege
October 29, 2016
Overall Hyundai experience Enjoyed purchase, I had purchased a very nice vehicle and experienced a friendly and professional service from sales force. Great dealership location Enjoyed purchase, I had purchased a very nice vehicle and experienced a friendly and professional service from sales force. Great dealership location and big selection of cars. More
by svetlanka13
Employees Worked With
Wilfredo
October 29, 2016
Great experience Everything was great and my salesman was amazing determined what I needed and got me the right vehicle that I wanted. I will definitely recommend them Everything was great and my salesman was amazing determined what I needed and got me the right vehicle that I wanted. I will definitely recommend them as a Salesman to my friends More
by praxaco
Employees Worked With
Leonardo Sfondouris
October 29, 2016
Great job Toro Toro provided great customer service and the sales manager was great and friendly and we're not high pressure sales guys I would highly recommend gurn Toro provided great customer service and the sales manager was great and friendly and we're not high pressure sales guys I would highly recommend gurnee Hyundai More
by sjrp27
Employees Worked With
William toro
October 21, 2016
Financing Issue I had to return to dealership to rework the deal due to deal not being correct - it was an inconvenience and we ended up having to correct the financi I had to return to dealership to rework the deal due to deal not being correct - it was an inconvenience and we ended up having to correct the financing - It was a finance dept error. In addition, when making the new deal - we asked if we can make the first payment on the lease a certain day and we were told that the dealer could not take care of that but when payment is closer to the due date we can ask the Hyundai Finance office - I did so and I was told that this arrangement needed to be made at the dealer ship. So I could not get help from neither the dealership or Hyundai - I basically feel that the goal was as long as the vehicle is sold - Nothing else matters - this put a big strain on my finances for the first couple of months - I f I would of known that the payment could not be moved - The purchase would of not happened. With this alone I would shy away from any further business with Hyundai. On a positive note the experience with the sales team was very positive and helpful, The disconnect was with Financing - I felt I was treated like cattle "move them in , move them out" mentality. More
by peralesfamily
Employees Worked With
Jim Wheeler, Ruben in FInacing, Jason GM
October 17, 2016
Willing to negotiate Dealer staff work with me to get a price I was satisfied with. They did not have the car I needed but searched the local dealerships and found me the Dealer staff work with me to get a price I was satisfied with. They did not have the car I needed but searched the local dealerships and found me the car I wanted. More
by dmrdad
October 16, 2016
Hartzer survey Great experience. We were treated well by the staff and they answered all our questions in a timely manner. Offered numerous test drives of the diff Great experience. We were treated well by the staff and they answered all our questions in a timely manner. Offered numerous test drives of the different models. Thank you. More
by zoo1234
Employees Worked With
Leonitis Garcia
