Bob Rohrman's Gurnee Hyundai

Oscars Review The salesperson was very helpful and informative. I felt to obligation to purchase a vehicle. He asked me what I was looking for and did everything to The salesperson was very helpful and informative. I felt to obligation to purchase a vehicle. He asked me what I was looking for and did everything to make the deal happen More

Enjoyable experience My salesperson was very personable and took a lot of time helping me understand what the car has, how it compares to other makes. Did not feel pressur My salesperson was very personable and took a lot of time helping me understand what the car has, how it compares to other makes. Did not feel pressured. Acted in a very professional manner. More

Overall Experience Leonides was the sales associate my wife and I dealt with. Very professional and understanding of our requirements and desires we had. Demonstrated a Leonides was the sales associate my wife and I dealt with. Very professional and understanding of our requirements and desires we had. Demonstrated a good ability to see where we were coming from, in terms of negotiation, and worked with us in ways other dealerships simply didn't. Leonides (and the entire staff for that matter) took the time to explain what all the forms meant, the different coverage that was available that could save us money in the long run, and at no point seemed frustrated or irritated when we questioned some of the line items. I look forward to shopping at Gurnee Hyundai in the future and will recommend the dealership to anyone looking for a quality car-buying experience. More

Survey 2 I am happy with my purchase from Gurnee Hyundai. The staff was informative and pleasant. I am very happy, I will recommend this dealership and will b I am happy with my purchase from Gurnee Hyundai. The staff was informative and pleasant. I am very happy, I will recommend this dealership and will be back for service. More

Car success Buying a new car can be a stressful time, luckily I went to the right place with the right employees to make my car buying experience exciting. Buying a new car can be a stressful time, luckily I went to the right place with the right employees to make my car buying experience exciting. More

BUYER BEWARE ESPECIALLY BUYING A USED CAR HERE! LOOK AT YELP FOR REAL REVIEWS!! DEALERSHIP ASKS YOU TO WRITE REVIEWS WHILE YOU ARE IN THE SHOWROOM BUYING A CAR!! Unethical!! We believe they tried LOOK AT YELP FOR REAL REVIEWS!! DEALERSHIP ASKS YOU TO WRITE REVIEWS WHILE YOU ARE IN THE SHOWROOM BUYING A CAR!! Unethical!! We believe they tried to hide flaws with the used car we purchased. It appears they under inflated both tires on the drivers side of the car to hide an alignment issue, or we are worried something worse. We will be bringing to our mechanic to check out. Tire light came on after leaving dealership. We inflated tires on the drivers side to match passenger side, and car pulls to one side. We took car back to dealership to fix alignment and another issue, with the door randomly sounding to try to lock and unlock when you stop. They said they would do nothing about the door, and they would give us a free alignment if we wouldn't write a bad review on social media!! The car, after we get it home has the same issue, both tires on the drivers side under inflated to the same PSI. When we put air in to same PSI as passenger side, the car pulls badly to one side. Obviously, no alignment was done. To top it off, they did not put paper over the car mat in the service department, and there was grease/dirt on the mat when they returned our car to us. This dealership is UNETHICAL. John, one of the managers is the most unprofessional person I've ever met. Very immature for the role he is in. More

Outstanding performance I highly recommend the company and the dealership For providing outstanding service to the car buying public. In today's competitive environment it is I highly recommend the company and the dealership For providing outstanding service to the car buying public. In today's competitive environment it is refreshing To be treated with respect, courtesy and expertise well don, Hyundai More

Finish survey We purchased this car because it was an SUV with good mileage, and this car had a roof rack so we could carry our kayaks. We purchased this car because it was an SUV with good mileage, and this car had a roof rack so we could carry our kayaks. More

Good customer service Everyone was so nice and professional, Leonaides was very knowledgeable. I will definitely return :) My mom also got a car and she was happy. And the Everyone was so nice and professional, Leonaides was very knowledgeable. I will definitely return :) My mom also got a car and she was happy. And the popcorn was great! Lol More

Nice people, bad management The salesman I had was great. He was nice and informative. He was able to provide me with anythianyinformation I needed. My issue arose when dealin The salesman I had was great. He was nice and informative. He was able to provide me with anythianyinformation I needed. My issue arose when dealing with the general manager. He was rude and impolite. I wish it was just him doing his job, but I watched other customers express his dissatisfaction with this man while I was there as well. More