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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.4
774 Reviews

7101 E Washington St

Indianapolis, IN

46219

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774 Reviews of Bob Rohrman's Indy Hyundai

September 09, 2021

Great, prompt, professional service. Tyler and the rest of the crew were helpful and patient with all of my questions. I had my kids with me and they gave them paper and markers to color with which was awe More

by AROBLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
Sep 09, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Tyler had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman's Indy Hyundai!

September 08, 2021

I’m very pleased with the service that I have but I am extremely pleased with the service that I got from Alex Andrew this man went way beyond the call of duty to help me More

by HUCKLEBERIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andrew
Sep 08, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for your business and this review. We're happy to hear Alex and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2021

Excellent service! I was able to drive away that day in my dream car. Stan and Jason were so awesome to work with! They made me feel very comfortable in my buying decision. I LOVE MY PALISADE! More

by TEACH22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan, Jason
Sep 08, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to share your thoughts on working with Stan, Jason and our team. We're glad to hear we delivered such a great experience! Congratulations on your new Palisade!

September 03, 2021

Service advisor Michael Monroe was very helpful, friendly and efficient. Michael made sure all issues were resolved. Michael worked with me to get the best price for a full set of tires. He thanked me for More

by Marsha24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Sep 06, 2021 -

Bob Rohrman's Indy Hyundai responded

It's great to hear that Michael and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Indy Hyundai!

August 31, 2021

Everyone is professional and knowledgeable. They do a great job of keeping you informed of the progress on your vehicle. The scheduled maintenance plans make it easy to see what is necessary for your veh More

by jac-6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis
Sep 01, 2021 -

Bob Rohrman's Indy Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 30, 2021

The service department did a great service on my Hyundai Elantra car. It was overdue and they provided a reasonable time for me to come into the dealership. More

by Cherylstinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
Aug 26, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you, Cheryl, for choosing Bob Rohrman's Indy Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 27, 2021

I walked in was offered refreshments and treated with respect from every one there test drive a vehicle and they took care of business in orderly time I would recommend them to a lot of people More

by DURGAN73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex andrew, Stephen Fort
Aug 28, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for choosing Bob Rohrman's Indy Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 25, 2021

I had visited several other dealerships that had disappointed me in my experience, before visiting with Stan at Bob Rohrman. The whole experience from when I pulled up, to everyone I encountered in More

by NKCARR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Monroe, Jason Parker
Aug 25, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that Stan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 24, 2021

I had the best salesman that anyone could ever ask for if you had three other people we are knowledgeable as Alex you wouldn’t need anyone else to work for you he was great understanding caring and he went w More

by HUCKLEBERIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andrew, Zeph Boand
Aug 24, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Indy Hyundai are glad to have you as a customer.

August 23, 2021

They pushed and pushed to sell us an extended warranty and our brand new vehicle has issues. Maybe that’s a coincidence, maybe it’s not. Also, they said they ran the vehicle through inspection, but the me More

by NMARIE1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Fort, Adam Wagner
Sep 09, 2021 -

Bob Rohrman's Indy Hyundai responded

I understand your frustrations with the vehicle. I apologize for the stress and time you have had to put into dealing with this. I can assure you we would never sell a vehicle knowing it had any issues without communicating those upfronts. On a New vehicle under full manufacture warranty, we would not gain anything except a bad review if we did that intentionally. I did check the Pre-Delivery Inspection on your Palisade and everything came back good. The techs do not test every button and feature individually. The vehicle is plugged into a tablet that scans all the systems while the tech drives the vehicle. I'm not sure how yours did not fail, but once the other dealer gets a chance to diagnose we will have more intel for you. Thank you for your patience.

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