
Bob Rohrman's Indy Hyundai
Indianapolis, IN
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778 Reviews of Bob Rohrman's Indy Hyundai
Great Experience! I worked with Dorian Smith on the lease of my Tucson. He was great to work with, very knowledgeable and professional. I would highly recommend him a I worked with Dorian Smith on the lease of my Tucson. He was great to work with, very knowledgeable and professional. I would highly recommend him and Bob Rohrman Indy Hyundai. More
Horrible customer service and respect for time This is the first review I have ever written for a company. The worst experience I’ve had servicing my car. I took my car in for a scheduled appointme This is the first review I have ever written for a company. The worst experience I’ve had servicing my car. I took my car in for a scheduled appointment and after two hours, they said I needed to take it in again. I took it in the following day and dropped it off while I was at work. They did not call me once during the day to update me on what was going on. The shuttle was 20 minutes late picking me up, and after arriving back at the dealership 8.5 hours later, my car still wasn’t ready. When I finally took my car home, I noticed they changed my temperature settings from Fahrenheit to Celsius. They could not tell me how to change back over the phone so I had to take my car back to the dealership. The customer service during the whole ordeal was the worst part, they were shockingly rude, especially Ian. I will never take my car back there and would encourage everyone to take care of their car needs elsewhere. More
Sonata I had a great experience. The customer service Dorian provided was excellent. Dorian walked me through step by step. I feel like he went the extra mil I had a great experience. The customer service Dorian provided was excellent. Dorian walked me through step by step. I feel like he went the extra mile to help me. And I LOVE my new car!! Thank you Dorian More
Excellent car buying experience! Dorian Smith went above and beyond to make sure we were happy with our new Elantra! He was very thorough in explaining the features of the car and wai Dorian Smith went above and beyond to make sure we were happy with our new Elantra! He was very thorough in explaining the features of the car and waited patiently while we decided what we wanted. He was never pushy or over bearing. Highly recommended! More
Excellent Experience I had a great experience with this purchase. I asked to only be contacted by email and text and my sales person respected that. Even with this, we w I had a great experience with this purchase. I asked to only be contacted by email and text and my sales person respected that. Even with this, we were able to negotiate to the vehicle that I wanted and with a price I felt good about. Thank you! More
Stress turned into Pleasant The dealership turned the car buying experience from Stressful to Pleasant !!! They were friendly from the time the Sales Associated greeted me in th The dealership turned the car buying experience from Stressful to Pleasant !!! They were friendly from the time the Sales Associated greeted me in the lot, to the final signature on the paperwork. You can't go wrong with this dealership. More
I bought a new car Overall I would say I had a good experience with the dealership. I had one goal and that was to get out of the car I was in, where i was really upside Overall I would say I had a good experience with the dealership. I had one goal and that was to get out of the car I was in, where i was really upside down. They made that happen. All the staff were very knowledgeable and friendly. My only complaint and the reason for giving a negative mark for the professionalism was because while I was seated with the salesman, waiting for the financing to get approved, the salesman brought another person to the desk and had them sit next to me. He then started working with them what they were looking for, their income, how much they wanted to put down, etc... Very unprofessional to feel the need to work with another customer while I was sitting there. It shows that he was more interested in making the next sale, than the customer he had sitting in front of him. And, not to mention asking them the financial details with a stranger sitting with them. More
2018 Sonata Limited 2.0 Turbo Sales staff was friendly, knowledgeable and helpful. The purchase price and trade in value were reasonable. The car was brought from another dealer Sales staff was friendly, knowledgeable and helpful. The purchase price and trade in value were reasonable. The car was brought from another dealer in a timely manner and was what we expected. This was the third vehicle purchased here and we have been happy with each experience. More
Ioniq purchase review Dorian bent over backwards to answer our questions and to give us the best deal as possible. He explained everything we need to know about the car , t Dorian bent over backwards to answer our questions and to give us the best deal as possible. He explained everything we need to know about the car , technology and the manufacturer warranty More
My Hyundai experience My overall experience with the whole process was excellent at Bob Rohrman Indy Hyundai! The salesman was very friendly and knowledgeable! I would high My overall experience with the whole process was excellent at Bob Rohrman Indy Hyundai! The salesman was very friendly and knowledgeable! I would highly recommend others to visit this dealership and experience it for themselves! More