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Bob Ruth Ford
Dillsburg, PA
724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 724 reviews
July 28, 2025
It's illegal to sell a car in PA without a title, but don't worry... These guys WILL and then make you wait a month after you've paid them, and STILL not give you a car... Then call you the idiot for not don't worry... These guys WILL and then make you wait a month after you've paid them, and STILL not give you a car... Then call you the idiot for not knowing how "the title process works". More
by PenguinPenguin
Employees Worked With
Devin
May 29, 2025
Anitra was a pleasure to work with. So we're the 2 gentlemen who picked up my vehicle. She guided me through the whole process and made my life easy as she did most of the work. I hi So we're the 2 gentlemen who picked up my vehicle. She guided me through the whole process and made my life easy as she did most of the work. I highly recommend contacting Anitra for your selling/buying needs! More
by ACI
Employees Worked With
Devin Traverso
May 18, 2025
Never been to a more disorganized group of idiots in my life! Had an appointment and was supposed to buy a 2025 Buick encore gx at noon today. Arrived early and salesman had us test drive car and then fi life! Had an appointment and was supposed to buy a 2025 Buick encore gx at noon today. Arrived early and salesman had us test drive car and then fill out paperwork. Thought it was strange car was filthy and only had enough gas to go 17 miles. After finishing paperwork alleged sales manager named taxis coltan comes out and claims the car was sold and hour ago. I asked what he was offering instead and he offered a 2019 Mazda with 50,000 miles?? I explained that wasn’t good enough and asked him to search the web for a similar car with under 5000 miles. He claimed he wasn’t authorized to do that?? AVOID THIS HELLHOLE AT ALL COSTS!!! More
by antman33
Employees Worked With
Barry, Damian Ali, Jesse McKee, Darian Castillo
April 16, 2025
I had a great experience at Bob Ruth Ford. The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my sales rep and he was very freindly and listened to our needs with no pressure. Great dealership! More
by medsales
Employees Worked With
Ethan Mosca
January 09, 2025
🚨 🚨 This dealership sold a vehicle to my friend. When she purchased, she told them she wanted anything that was wrong with the vehicle fixed. She was told it was good to go. Almost (4k) in repa When she purchased, she told them she wanted anything that was wrong with the vehicle fixed. She was told it was good to go. Almost (4k) in repairs…. A few weeks went buy and the oil light came on, I popped the hood checked it, added oil and not a week later the light was back on. We took it to Bob Ruth and somehow they were able to diagnosis the car without it leaving the parking stall in the lot behind the repair shop. It’s no wonder they missed the two failed wheel bearings creating a great safety issue. They left her drive off their lot with failed wheel bearings on the steer tires that could heave lead to death or serious injury. I was a witness as well as a Surgeon. This place claims to be a family dealership, but I can re assure you it is not. This family is sitting in delray while they let someone threaten customers/potential customers after going to the business manager with great concerns….. it appears he was unable to be professional about matters and rather than simply making it right he gave the cold shoulder….its okay, intimidation doesn’t work with me. The veins popping out in his head really brought out that cute dermal! We have been in contact with the state inspection agency regarding this issue. Bob Ruth claims just because we didn’t use their free oil changes that’s why the engine is blown. This dealership is full of liars and very deceptive business practices. 🚨 More
by ajp4
Employees Worked With
Rob Ruth, Dave Galaspy, Damian Ali, Amy Davis, Jesse McKee, Ken Major, John Gandolfo, Ahmir Edmonds, Darian Castillo, Brian Cunningham
