
Bob Ruth Ford
Dillsburg, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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I took my 2020 Ford F-150 to them for transmission problems. They told me there was nothing wrong with the transmission, i just wasnt accustomed to the shifting pattern of the new 10 speed. 3 months problems. They told me there was nothing wrong with the transmission, i just wasnt accustomed to the shifting pattern of the new 10 speed. 3 months later i take the truck back due to the shifting getting worse. This time they thought to check the fluid level, well lo and behold, it was low on fluid! Problem solved, so why couldn't their $129 an hour mechanics think to check the fluid level the 1st time??? I also had an issue with my remote locks not working, when Ford refused to cover it under warranty, they stuck ME with the bill! When i got my truck home, there were 2 door dings that weren't there when i gave it to them! Im gonna fight them on that, for sure. Don't waste your time or money going here, you will get NO satisfaction! The service manager has absolutely NO customer service skills! More
We had a wonderful experience with this dealership, beginning with their easy to use website. The vehicle information was easy to review, very clear photographs, and extremely good pricing. When we a beginning with their easy to use website. The vehicle information was easy to review, very clear photographs, and extremely good pricing. When we arrived at the dealership, we were promptly greeted and thanked for our visit. Our trade was evaluated, while we test drove the new vehicle. Our salesperson, Anne Jones, was very helpful. She went over all the functions of the vehicle. The financing went very smoothly and no high pressure to buy additional coverage. We are very pleased with the entire car buying process. It is definitely worth the drive to buy your next vehicle here. More
EXCELLENT experience with Bob Ruth Ford on my 2016 Explorer .. from Amy Davis, who helped me by scheduling my service appointment, picking up my vehicle and taking it into the dealership for me, to Ke Explorer .. from Amy Davis, who helped me by scheduling my service appointment, picking up my vehicle and taking it into the dealership for me, to Keith Hartman, who reached out to me as the service work began and stayed in touch ‘til the end. I have ALWAYS been pleased w/Bob Ruth Ford and would highly recommend the dealership. More
People were great there, definitely knowledgeable but not pushy. They don't have to be because their prices are great and their vehicles are top quality. I even got a much better trade in than I expected whi pushy. They don't have to be because their prices are great and their vehicles are top quality. I even got a much better trade in than I expected which is rare considering the list price was well below book. I will go back again, everything about the buying experience was fantastic. This is the way it is supposed to be easy and I felt like I got a good deal. A win-win for everybody. More
Low key, no pressure, and the Staff, from every dept., were nice to deal with. Large inventory, car history provided, closure went smoothly, and on top of that they are a family owned business. were nice to deal with. Large inventory, car history provided, closure went smoothly, and on top of that they are a family owned business. More
Bob Ford's service department is efficient and friendly. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. Great Customer Service!!! The service rep, Loren, was very helpful in explaining what needs my car required. More
Great customer service, best price on trade in and got the vehicle I was looking for. The transaction was easy and they delivered vehicle and took trade in back the vehicle I was looking for. The transaction was easy and they delivered vehicle and took trade in back More
All was pretty good, The place was packed with shoppers and I felt a little overwhelmed, but they keep the process moving. After I picked the truck I wanted to buy, I was moved to other people and I never and I felt a little overwhelmed, but they keep the process moving. After I picked the truck I wanted to buy, I was moved to other people and I never did see the original sales guy again. But they kept it moving thru the paperwork pretty good by various people. They have lots of cars and trucks to choose from. A bit low on my trade, I thought my trade was worth more, but they are all like that. Overall good job, will have to see how service is if I would need any. Love the truck I bought. More
This is the second car we have purchased from Bob Ruth Ford. Great customer service! Our salesman was wonderful and provided a painless transaction. He even delivered the car right to my house! Ford. Great customer service! Our salesman was wonderful and provided a painless transaction. He even delivered the car right to my house! More