Bob Ruth Ford - Service Center

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time. Answered all questions and scheduled appt all on time. More

Scheduled an appointment for a state inspection, dropped the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirm the car off the day before and they never got to it. Argued with me that it was a "drop off " appointment and not a regular one despite their confirmation emails referred to my 7am appointment. No urgency since I wasn't waiting there for it I guess. More

I like the drop off service for upkeep maintenance. Scheduling is always easy at thru lane with Ashley my service representative. My vehicle is ready by close of business for pickup. Look forward to Scheduling is always easy at thru lane with Ashley my service representative. My vehicle is ready by close of business for pickup. Look forward to extending the life of my Escape More

Pleasantly surprised by the excellent customer service and fast service time. Everyone was helpful and explained in detail what was happening during the visit. Thank you! and fast service time. Everyone was helpful and explained in detail what was happening during the visit. Thank you! More

This is the first time I had service done after purchasing my car and everyone was good and helpful understanding their system of doing things. purchasing my car and everyone was good and helpful understanding their system of doing things. More

Rob Ruth really helped get me back on my feet again when I purchased a late 90's used Escort thru a program he suggested. This was back in the early 2000's. Since then,(and between my wife Jeanette and I) w I purchased a late 90's used Escort thru a program he suggested. This was back in the early 2000's. Since then,(and between my wife Jeanette and I) we have purchased eight vehicles between the two of us. Some great. Some serious lemons. Jeanette decided to go Chevy because of the issues she had with the two Fiestas she bought. I almost went Toyota because of a Ford factory issue with the transmission on my last Focus. But because of Rob Ruth did for me, I went with a 2021 Ecosport and I really like this car. (Rob Ruth worked on the sales floor when I first walked in back in 2001.). My receipt says Ashley Crawford was my service advisor. And whoever took care of me while there did great. More

Needed a replacement key for my recent new car from Bob Ruth Ford. Jesse McKee, my salesman, arranged for Nick, from Summit Locksmith, to meet me at my residence to make and program a new key for my Subaru Ruth Ford. Jesse McKee, my salesman, arranged for Nick, from Summit Locksmith, to meet me at my residence to make and program a new key for my Subaru Crosstrek, purchased from Bob Ruth Ford. Very pleasant experience dealing with both Nick and Jesse, thank you very much for cordial, professional and prompt service, very grateful and happy. More

I bought my ECOSPORT from Bob Ruth almost two years ago. I also get it serviced there as well. The entire staff is outstanding. The service staff is the best I seen, in some time. When you take your vehicl I also get it serviced there as well. The entire staff is outstanding. The service staff is the best I seen, in some time. When you take your vehicle in for service, when things need down. It all common sense. Bob Ruth will have my business for a long time. Thanks to all of you. More

They were quick to get my suv in to be checked. They did a great job They did a great job More

This was the second problem in a short time and Bob was excellent both times, especially communication, and he worked diligently for me. He is an excellent service manager! excellent both times, especially communication, and he worked diligently for me. He is an excellent service manager! More