Bob Ruth Ford - Service Center

Thank you JD it was a pleasure doing business with you. We Will definitely come back when we are ready to buy my husband's truck. You was very kind, helpful answered all of my questions and had a smile on We Will definitely come back when we are ready to buy my husband's truck. You was very kind, helpful answered all of my questions and had a smile on your face the entire time. More

Headlights Very accommodating. Vehicle was finished as promised. Christine was very friendly and I was updated on status through a great text messaging system. D Very accommodating. Vehicle was finished as promised. Christine was very friendly and I was updated on status through a great text messaging system. Definitely will continue to use them. More

Customer Service Satisfaction The reason for Average is- #1-- As part of "The Works" package of rotating the tires, I asked for the L rear tire to be checked for a slow leak as the The reason for Average is- #1-- As part of "The Works" package of rotating the tires, I asked for the L rear tire to be checked for a slow leak as the "low tire Pressure" warning light was coming on every 2-3 weeks and I am taking a Road Trip to Key West this Sunday! When I inquired about this picking up the vehicle, they took me to the mechanic and was told he eyed the tire but found nothing, I asked if it was water dunked to check for leak, the reply was no! so, in my mind, not fully checked, now I have to worry about if I am going to have a problem while on the trip!! #2- I inquired about a Senior Discount, was told yes-when I picked up the vehicle, the discount was not given and they had to refund the initial charge and re ring the transaction so the discount was not given, and 10% of a $1000.00 bill is a lot of $$ for me! So an Average Review is given as I did not feel everything was done to my "Customer Satisfaction" ! More

Very friendly and honest. Great prices and great service. I was helped by Jordan and he made sure to get me exactly the car I was looking for at a great price. I highly recommend Bob Ruth ford I was helped by Jordan and he made sure to get me exactly the car I was looking for at a great price. I highly recommend Bob Ruth ford More

my recent visit Had brake job, tires mounted, alignment done and a panel remounted on bottom of vehicle. I knew it would be an expensive repair but in fact knowing t Had brake job, tires mounted, alignment done and a panel remounted on bottom of vehicle. I knew it would be an expensive repair but in fact knowing the work to be performed the price was fair and performed to my satisfaction. More

SERVICE We travel between SC and Pa. I wanted service close to my home and dependable. With four. inspections and service I really need to trust that the ser We travel between SC and Pa. I wanted service close to my home and dependable. With four. inspections and service I really need to trust that the service is required and they understand my needs. Everyone has been very helpful and we feel safe when leaving. The last service was the Fusion my son's car Nat took care of it without any problems. Hopefully you may have a new customer. Again Thanks More

Nat, the service representative The best service rep I have ever worked with, a total professional, This is my second explorer and he has been my go to person from day one. always g The best service rep I have ever worked with, a total professional, This is my second explorer and he has been my go to person from day one. always goes the extra mile to make sure everything is ship shape. can't imagine working with anyone else, living out of the area he makes scheduling appointments workable for me. NOTE I didn't check pricing because all work so far was under warranty More

Very reputable Our family has been purchasing cars from Bob Ruth Ford for over 7 years now and they always go above and beyond for us when we are looking for a new c Our family has been purchasing cars from Bob Ruth Ford for over 7 years now and they always go above and beyond for us when we are looking for a new car or truck. More

Bob Ruth Service Dept. This last visit to the service dept. was for State Inspection. Everything went fine as always. All the Bob Ruth employees I had dealings with were ver This last visit to the service dept. was for State Inspection. Everything went fine as always. All the Bob Ruth employees I had dealings with were very nice and the appointment went smooth. The Technicians explained everything. I would recommend the Bob Ruth Dealership to anybody. More

Routine Maitenance Routine Maintenance to be performed and i was early and car was taken back and finished in short order. very promptly completed while i waited Routine Maintenance to be performed and i was early and car was taken back and finished in short order. very promptly completed while i waited More