Bob Smith Toyota

I've always taken our 2 Prius for servicing at Bob Smith, and have been satisfied up until now.. The check engine light came on, and I took the 2015 Prius in to see what the problem was.They ran a check, a and have been satisfied up until now.. The check engine light came on, and I took the 2015 Prius in to see what the problem was.They ran a check, and said that the problem had been found, and was repaired. However the check engine light continued to come on periodically. I took it back. The service department found other problems that required the engine to be rebuilt. After a few weeks they finished the job.. However, when I got the car back, it had not been washed, with even a hosting off of the exterior. There where used latex gloves in the drink holder, and discarded plastic head covering left in the car. More

Emily is the most attentive, careful service adviser! The techs are awesome as well. A pleasure to take my car in techs are awesome as well. A pleasure to take my car in More

I was greeted promptly and my routine check up was completed quickly. Emily was professional. Happy with the service. completed quickly. Emily was professional. Happy with the service. More

Emily Does a Fantastic Job as always. Top Notch Service. Love doing business with Bob Smith! Love doing business with Bob Smith! More

Warning !!!! Biggest rip off in service and sales prices . By far the most dishonest dealer that’s been in the Crescenta valley. You’ll pay thousand more for a new car , always has been . Service departm . By far the most dishonest dealer that’s been in the Crescenta valley. You’ll pay thousand more for a new car , always has been . Service department will always try to up sale you after you drop off a car . Many times I’ve dropped car for minor problem the would say it needs a new motor , even on a car that actually had a new motor with three hundred miles on it. . Crooks , service reps are nice but make commissions off ripping you off . More

This is a great dealership for service. I've always been treated well here and I have found that I can trust what they say in terms of what they recommend and what my car needs. been treated well here and I have found that I can trust what they say in terms of what they recommend and what my car needs. More

I was driving on the freeway and an item hit the undercarriage of my Avalon. Jaime Guzman had the vehicle checked and all’s well undercarriage of my Avalon. Jaime Guzman had the vehicle checked and all’s well More

First class from top to bottom, sale to service these guys and their customer service is unmatched. guys and their customer service is unmatched. More

Shout Out to Emily in Service - Professional, Friendly, Quick! I love the service I receive here - been coming for years. PS When I needed a new tire, I called EVERYWHERE & only This dealership had the one Quick! I love the service I receive here - been coming for years. PS When I needed a new tire, I called EVERYWHERE & only This dealership had the one I needed - and the total cost was about the same as similar tires I was offered at the multiple tire stores I called when shopping around. More