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Bob Tomes Ford

McKinney, TX

4.8
2,759 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 2,759 reviews

November 06, 2026

Stuff was super friendly very help it's was pretty fast service they answer all of my questions More

by Kiks2511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
November 03, 2026

Landon at Bob Tomes did a great job getting us in and out with a great deal on our F-150. Thanks! More

by NorthDallasCarGuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Swilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2026

The dealership gave me a deal I couldn't refuse. Vehicle is great and in excellent condition. More

by davealfaro
Recommend Dealer
Yes
Employees Worked With
Mo
November 03, 2026

It was good the last minute changes were a bit irritating but it ended up good!! They worked hard to get me in a vehicle. More

by lakeisha.bussey
Recommend Dealer
Yes
Employees Worked With
Patrick and Jaelyn
November 02, 2026

My experience with Bob, Tomas, and specifically Dylan, to my surprise(only (because my experience with the last dealership that replaced two big things on my truck turbo and a new transmission had never endi More

by Rwilliamslife3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylon in service
November 02, 2026

I appreciated Sidney being very helpful in gathering needed information about the vehicle. I also appreciated her creating a relaxed atmosphere that felt low pressure throughout the process. More

by jcpettett
Recommend Dealer
Yes
Employees Worked With
Sidney
November 01, 2026

Had some questions once I got home reached out to the dealership and Coleman twice. Never received a call back. Very disappointing. More

by SCIULLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleman Hinojos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Bob Tomes Ford responded

We sincerely apologize for the lack of communication and for the frustration this has caused. We understand how disappointing it is to have questions after your purchase and not receive a response after reaching out multiple times. This is not the level of customer service we strive to provide. We would appreciate the opportunity to make this right. Please reach out directly to our New Car Director, Taylor Munden, at 214-544-5009, so we can address your concerns and ensure you receive the assistance you deserve. Thank you for bringing this to our attention.

November 01, 2026

I said several time I wanted to keep my trade in. Ended up being talked into trading in. I want my trade in back. I didnt better myself. My trade in was a better truck. That black truck is a More

by GWYOUNG0246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Coleman Hinojos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Loya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Blessing
Nov 03, 2026 -

Bob Tomes Ford responded

We sincerely apologize for the frustration and disappointment you experienced. We never want our customers to feel pressured or that their concerns and preferences are not being heard. We are glad we were able to help work things out and get your original vehicle back. Your satisfaction is important to us, and we appreciate the opportunity to make things right. If there is anything further we can assist you with, please reach out directly to our New Car Director, Taylor Munden, at 214-544-5009 Thank you for giving us the opportunity to address your concerns.

November 01, 2026

Everything is great except your phone service. People should answer the phone not AI. The phone answering machine does not interact well with your needs. The people in the service department are g More

by lminniear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department great
October 31, 2026

They were professional and we were able to quickly work out a deal without sitting in the dealership for hours. Thanks! More

by ashleighballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleman Hinojos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
1
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