Bob Tomes Ford

Very nice dealership and awesome staff from salespeople, managers ,fiance and GM!! Will definitely purchase my next vehicle from Bob Tomes Ford!! managers ,fiance and GM!! Will definitely purchase my next vehicle from Bob Tomes Ford!! More

Johnathan did a great job helping us through the selection and purchase of our new F250! selection and purchase of our new F250! More

Great service the process was very smooth and organized, good atmosphere and friendly. I would recommend good atmosphere and friendly. I would recommend More

Pleasurable purchase experience. Walked out the door with exactly what I wanted. I will highly recommend to friends. Walked out the door with exactly what I wanted. I will highly recommend to friends. More

The dealership was great. Friendly staff, knowledgeable and helpful. Kyle “rudy” Rhendi was our sales person. Great job Rudy. Special thanks to Sam Benitez. Solved a probl Friendly staff, knowledgeable and helpful. Kyle “rudy” Rhendi was our sales person. Great job Rudy. Special thanks to Sam Benitez. Solved a problem for me like a pro. Thanks Sam. More

Jesus, Jason and Brandon were awesome tell deal with! We are very happy with our F250! We are very happy with our F250! More

Easy to work with, very transparent with the pricing and it was the fastest paperwork experience I’ve ever had. Plus the salesperson Kendrick was great. it was the fastest paperwork experience I’ve ever had. Plus the salesperson Kendrick was great. More

Wonderful service! Casey Narramore was knowledgeable and accommodating and pleasant to work with. Recommend 5/5 Casey Narramore was knowledgeable and accommodating and pleasant to work with. Recommend 5/5 More

Kyle was fantastic to work with. I'd recommend him to anyone. He does his job very professionally. I'd recommend him to anyone. He does his job very professionally. More

RUN! Do NOT purchase from this dealership. From the customer service to the condition of their used inventory. If you read more than one review you will s Do NOT purchase from this dealership. From the customer service to the condition of their used inventory. If you read more than one review you will see there is a pattern. However, if they rectify the situation described here by completing the 60k service that should have been done before my purchase, I will revise the review. I purchased a certified pre-owned truck in March 2024, it was at 57,500 miles at the time of purchase. I assumed that the recommended service had already been completed on the vehicle. Here we are in July and it is time for the 60k (which I thought was at 65k) and Ford is recommending the full service that costs $2050. I was not given the Carfax for my car at the time of purchase and it is nowhere in the digital documents from the purchase--also concerning. The truck was 2500 miles from needing this service (that I was not made aware of at time of purchase). When I made contact with Ford about the issue they stated that they wouldn't take care of a service like that before selling the vehicle. They just do an oil change and visual inspection. (BEWARE!) This is diabolical. I have had a vehicle for 4 months and I am supposed to be dumping $2k into it for a service that should have been done before purchasing? They also didn't want to give me a full list of what SHOULD be done at a 60k! What an absolute joke. When this was brought to their attention, I was given the run around from department to department and no one wanted to fully explain or take accountability. It is disheartening to know that you can't even purchase a vehicle from a large dealership that is in proper condition. Everyone just wants to make a dollar. I will not recommend Bob Tomes Ford to anyone in the future. The truck clanks, makes odd sounds, and shifts hard-I have only had it for 4 months! You can't be sure when buying used regardless of what condition the dealership says the car is in. They will likely respond with some dismissive comment. Something along the lines of "it didn't need this service at the time of inventory." Any normal person reading this will disagree with that statement. It obviously needed the service and the dealership SHOULD have been preventative and done the full service. More