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Bob Tomes Ford

McKinney, TX

4.8
1,741 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
Contact Dealership

950 S Central Expressway

McKinney, TX

75070

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Showing 1,741 reviews

April 12, 2025

Really wonderful people who work hard for you. I can't thank Estevan Urena enough for all his help. More

by JW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estevan Urena
Apr 13, 2025 -

Bob Tomes Ford responded

JW, thank you for sharing 5-star praise and noting our wonderful people. We appreciate your positive feedback noting Estevan in particular. Let us know when we may serve you next. Thanks again!

April 12, 2025

I’m very happy with the service provided by Bob Tomes Ford. They identified my problem and took care of it promptly. More

by JOHNALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not important
Apr 13, 2025 -

Bob Tomes Ford responded

John, thanks for letting us know about your experience. Travis Nixon, our New Car Manager, has located your information and will be reaching out today by call and text. We understand your frustration with the delay in communication; unfortunately, your salesperson has been unreachable for several days due to a family emergency, which caused this gap in response. We’re committed to getting this situation resolved quickly for you. Please feel free to reach out directly to Travis at tnixon@tomesautogroup.com or 972-900-3431. Travis is anticipating your contact. Talk soon. Take care!

April 11, 2025

It went as smooth as glass. In-N-Out in less than an hour. Management was very professional and good to deal with More

by TWATERS4
Recommend Dealer
Yes
Employees Worked With
Chris Suarez
Apr 11, 2025 -

Bob Tomes Ford responded

TWATERS4, thank you for sharing 5-stars and noting your experience was smooth as glass! We appreciate your mention of a timely experience with us in sales and we look forward to serving you additionally when the time comes. Thanks again!

April 11, 2025

Abrum Mitchell, salesman, was knowledgeable and professional, excellent representative of Tomes. Finance rep also knowledgeable. More

by KASCHRADER100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abrum Mitchell
Apr 11, 2025 -

Bob Tomes Ford responded

KASCHRADER100, thank you for sharing 5-stars and noting your experience with Abrum was excellent! We appreciate your mention of a professional experience with us in sales and we look forward to serving you additionally when the time comes. Thanks again!

April 10, 2025

Well, came in with a check from my credit union was told that would work. Walked over to finance waited 2 hours, finance took one look at the check ans said it wont-work. I said, okay, just give me the buye More

by Chloee Gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ameen in Sales, TJ in finance
Apr 12, 2025 -

Bob Tomes Ford responded

Chloee, thanks for letting us know about your experience. Daniel Benitez, our Pre-Owned Director, has reached out and left a voicemail to connect with you directly. We understand your frustration with both the financing process and the confusion regarding the car being shown. We definitely want to address this fully. Please reach back out to Daniel at dbenitez@tomesautogroup.com or 214-544-5043 at your earliest convenience, and he'll help clear things up. Talk soon. Take care!

April 10, 2025

Service was good but the process to buy 2 vehicles in one day took way too long, but we are happy with both purchases. More

by brian.krohn
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 10, 2025 -

Bob Tomes Ford responded

brian.krohn, thank you for sharing 4-stars and sharing constructive feedback regarding how long the transactions took. We're glad to hear you are happy with both purchases and apologize for the delays. We will pass your feedback along to our leadership for review. We appreciate your endorsement and look forward to serving you additionally in the future when we may strive for the 5th star. See you next time. Thanks again!

April 09, 2025

This dealer not good put the car on web site with this price and when i. Go there to buy they add something more on the price and say that from dealer service make me drive there for 1 hr there and drive More

by Longthan21882
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dhair Saldana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Bob Tomes Ford responded

Longthan21882, we're really sorry to hear about the confusion and your experience during your visit. That’s not how we want anyone to feel when working with us. We’d like to understand exactly what happened and make things right if we can. Our Pre-Owned Director, Daniel Benitez, would really appreciate the chance to speak with you directly but was unable to reference your file without your first and last name. You can reach Daniel directly at dbenitez@tomesautogroup.com or (214) 544-5043. We hope to connect with you soon and clear this up. Daniel is anticipating your contact. Talk soon. Take care!

April 09, 2025

Excellent service. No pressure and good deal. I’ve bought many vehicles from the Tomes group and this was a flawless experience as usual. More

by JHOP0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teagan Rodriguez 5stars
Apr 09, 2025 -

Bob Tomes Ford responded

JHOP0, thank you for sharing 5-stars! We're glad to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 08, 2025

Dealerships helpful staff and prompt service make the car experience painless. Highly recommended saving yourself the headache that comes from dealing with most dealerships and go see the staff at Bob Tomes More

by bherron414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Zienty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Bob Tomes Ford responded

bherron414, thank you for sharing 5-stars and noting our dealership staff provide prompt service! We appreciate your kind words and look forward to serving you additionally next time. Take care. Best wishes!

April 08, 2025

Was an easy buy, car was ready when we got there. Hector had sent all the numbers before hand and guided us from there. Everyone was kind and helped us get exactly what we wanted. More

by J tarin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector lopez
Apr 08, 2025 -

Bob Tomes Ford responded

J tarin, thank you for sharing 5-stars! We're glad to hear Hector and the rest of our team were kind and helped you get exactly what you wanted! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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