106 Reviews of Bob Tomes Ford - Service Center
I went in for an oil change on a Saturday morning and got right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the work was completed in a couple of hours. My experience with Bob Tomes Ford has always been exceptional! More
Provide excellent service and advise on preventable maintenance. Adviser Larry Nelson is always on point with putting the customer satisfaction first. maintenance. Adviser Larry Nelson is always on point with putting the customer satisfaction first. More
Larry was informative, honest, and patient with my truck situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered und situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered under my power train warranty and he educated me on how the process would work. We had a family trip planned for the weekend and he and the team completed it by Friday to send us on our way. Communication was solid and I received updates and return phone calls every time. I’ve had nothing but good experiences at Bob Tomes and will continue to get my truck serviced there. Thanks y’all! More
Prompt and quick service. May want to consider including some kind of interior or exterior cleaning. May want to consider including some kind of interior or exterior cleaning. More
I take my truck to oil change n a was messed up I almost losses my truck all the oil came out the next day now I have to ask my daughter for her car because I can't use n I don't know if almost losses my truck all the oil came out the next day now I have to ask my daughter for her car because I can't use n I don't know if my truck n going to mess up the engine I drive the truck with not oil a was at work one hour from my house today I talk to the manager for ford n he said he was going to send someone to pick up my truck n he never did n ever call me to update me anything!!! More
The service I received was courteous, prompt. I had a recall. They called me as promised and provided the option for the replacement to be done at my home. I had a recall. They called me as promised and provided the option for the replacement to be done at my home. More