Bob Tyler Toyota

Excellent Customer Service I worked with Stacy and Leslie in the VIP department. They were professional, knowledgeable, and all around worthy of the 5 Stars. I would recommend B I worked with Stacy and Leslie in the VIP department. They were professional, knowledgeable, and all around worthy of the 5 Stars. I would recommend Bob Tyler and these sales reps to any and all family and friends. More

Terrible Dealership Purchased a used 4Runner which was represented as just out of their service department and had timing belt changed. Within 3 months timing slipped an Purchased a used 4Runner which was represented as just out of their service department and had timing belt changed. Within 3 months timing slipped and bent valves making car undrivable. Bob Tyler refused to take responsibility for problem. Toyota corporate sent me to other Toyota dealership for repair which still cost me thousand of dollars in out of pocket expenses. When I finally got Bob Tyler personally on phone he got off line as quickly as possible and he avoided the calls ever since. Rot comes from the top and Bob Tyler is rotten. More

Working with Marie Moore Marie Moore in sales working with Ryan as manager made the car buying situation better than most. This is my second purchase from this deslership. Marie Moore in sales working with Ryan as manager made the car buying situation better than most. This is my second purchase from this deslership. More

Great people with excellent customer satisfaction Brandon went above and beyond to make sure I found the vehicle that suited my needs. He came in on his day off to accommodate my schedule and knocked Brandon went above and beyond to make sure I found the vehicle that suited my needs. He came in on his day off to accommodate my schedule and knocked the deal out for me! More

Loved the service Dan Blocker found me the exact car I wanted and was extremely helpful. I would buy another car from Bob Tyler Toyota and let all my friends know abou Dan Blocker found me the exact car I wanted and was extremely helpful. I would buy another car from Bob Tyler Toyota and let all my friends know about the great experience. More

Service Consultant-GREGG MANN provided Exceptional Service ***Please note: My 5-star rating is based solely on Greg Mann's exceptional service*** ****I would recommend this Service Center ONLY IF GREG MANN ***Please note: My 5-star rating is based solely on Greg Mann's exceptional service*** ****I would recommend this Service Center ONLY IF GREG MANN is the Service Consultant.**** My name is Jasmine Bilello. Since I cannot correct the inaccurate survey I submitted (on behalf of John Bilello) on 7/12/18, I write this review to explain the contradicting answers on the survey. The sole purpose of my submitting the survey was to make you aware of the superb service that your valuable service consultant, GREG MANN, provided me. These are the comments I wrote on the survey: Keep your valuable service representative. GREG MANN. employed @ your dealership. I could've paid less if I had gone somewhere else. Greg's trustworthiness is the ONLY reason I brought my car to you because I was confident he would provide me with exceptional service. He did not disappoint me. A situation occurred to my car while it was in your care (not Greg's fault). Despite our disappointment & inconvenience, we remained patient because I knew Greg would do everything in his power to accommodate us and resolve the problem. He went beyond the call of duty to avoid further inconvenience to us and ensure we were satisfied with the outcome. I cannot give enough praise about GREG MANN. He's personable, yet professional. Despite the overwhelming amount of work orders that he handles in one day, he is calm, pleasant, sincere & PATIENT. Customer service is VERY important to me & Greg, once again, provided me with OUTSTANDING service He deserves an "Outstanding Employee Award" & a raise in pay. I was unsure and incorrectly answered some questions on the survey. I gave low ratings because I mistakenly thought the questions applied to ALL of Bob Tyler's employees in general. Had I realized that the questions pertained to Greg Mann specifically, I would have given him the highest (best) possible ratings. My completion of the survey was to reflect Greg's superior service. It was NOT my intention to provide negative responses that would discredit Greg's job performance or jeopardize his good standing in your company. I hope the appropriate personnel reads this review and overlooks my inaccurate negative responses on the survey. More

Enjoyable and Effortless Purchase and Trade Courteous staff added pleasure to my new Tacoma. The transaction was quick and smooth from beginning to end. The sales representative, Roch, treated m Courteous staff added pleasure to my new Tacoma. The transaction was quick and smooth from beginning to end. The sales representative, Roch, treated me with respect and explained everything clearly. I feel like I gained a good relationship with this dealership. More

Lonnie Smith - AWESOME! The entire process from calling to ensure that the vehicle was available to taking possession, was very pleasant. The salesman Lonnie was simple a ple The entire process from calling to ensure that the vehicle was available to taking possession, was very pleasant. The salesman Lonnie was simple a pleasure to deal with! He was very professional and attentive to my needs. He was AWESOME! This is what car buying should be like! More

Excellent Car Buying Experience!!! Tony Teschel was an excellent salesman and has helped me multiple times in the past with the purchase of myvehicles. I highly recommend you get your Tony Teschel was an excellent salesman and has helped me multiple times in the past with the purchase of myvehicles. I highly recommend you get your vehicle from Bob Tyler Toyota. Their no haggle price guarantee is awesome! All the employees are extremely pleasant and you do not feel pressured at all. Many dealerships are out there to choose from but Bob Tyler is the place to go! More

Very Good Experience I found a truck online at Bob Tyler Toyota and decided to go have a look. Marie Moore and two associates-in-training were the sales team who took all I found a truck online at Bob Tyler Toyota and decided to go have a look. Marie Moore and two associates-in-training were the sales team who took all the time I needed to answer lots of questions. They were all courteous and friendly and I appreciated their help with the purchase. The purchase transaction was lengthy, but I am so happy with my 2016 Nissan Frontier! Thanks to all the staff at Bob Tyler. Melissa More