
Bob Tyler Toyota
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 506 reviews
Great Stacey was fast and efficient. In the future we would only like to deal with him. He was upfront and answered all the questions we asked. Stacey was fast and efficient. In the future we would only like to deal with him. He was upfront and answered all the questions we asked. More
Stands By Me Our car radiator started leaking Saturday about noon. We drove to Bob Tyler's Toyota, upon arrival we were met and told our vehicle would need a radia Our car radiator started leaking Saturday about noon. We drove to Bob Tyler's Toyota, upon arrival we were met and told our vehicle would need a radiator. My wife mentioned possibly replacing our 06 Highlander, at this point we were introduced to Mr.Stacey Conley,sales mgr. He showed us a 2014 Highlander which was in immaculate shape. Mr.Conley was very knowledged as to vehicle operation/functions, etc. We drove this Highlander and wee very pleased with the ride. The Highlander rode (as our 06 Highlander, like being on a cloud) so smooth. This Highlander was "loaded". Technology has really come a long way. We spent the rest of the afternoon getting our papers together to finish the sale. Mr Conley did not rush us into a sale, fact is, he spent much of his day helping us. I would like to say, "Over all the years we have owned Toyoto vehicles from Bob Tyler, we have never yet met any of their personal I didn't think highly of from service to owner. Thank You, Bob Tyler for keeping such personal as empoyees. More
New Car I purchased a new 2016 Camry. Paul, Kim and Tim were the greatest people to deal with. Paul is my service manager, Tim and Kim were my salespeople. I purchased a new 2016 Camry. Paul, Kim and Tim were the greatest people to deal with. Paul is my service manager, Tim and Kim were my salespeople. All of them provide top quality service with all three of my Toyotas. great deals and top service. I give them all thumbs up! More
Best car buying experience! I purchased my second Toyota from Bob Tyler on Saturday,06/25/16. It was an amazing sales and service experience!! Phillip Walker was the sales associ I purchased my second Toyota from Bob Tyler on Saturday,06/25/16. It was an amazing sales and service experience!! Phillip Walker was the sales associate that helped me and he was very friendly and knowledgeable about the cars that I was interested in. Kim Douglas was who was working with the banks to get me to a payment that fit my budget and did everything that she could to make sure that I was happy with the deal. I am beyond happy with my new car and will recommend Bob Tyler Toyota to anyone looking for a new or used car. Charla was who handled my paperwork at the end and she explained everything perfectly and made sure all my questions were answered. I am thankful for all the help and for everyone that was evolved in this car buying experience More
VIP service, treated like royalty! So glad there is a forum for getting the word out about a really top-notch "car salesman" at Bob Tyler! Actually Stacey Conley is the VIP Manager - a So glad there is a forum for getting the word out about a really top-notch "car salesman" at Bob Tyler! Actually Stacey Conley is the VIP Manager - and they certainly hired the right man for that position! How many times have you been getting your car serviced at a dealership and taken the opportunity to check out the new models and makes? That was our situation. I was getting my Prius serviced and my wife was thinking that it might be time to trade in her Solara. We had been waiting to see the all new 2017 Prius – the first total makeover in quite a few years. Stacey saw us looking around and got us into taking one for a spin. We told him we had also been thinking about a Camry. We tend to be thorough in our decision-making and buying a car is a big decision so we spent quite a few hours that day learning about Camry models and their differences, comparing them with the Prius, seeing what was available in Bob Tyler's huge inventory, and being helped along by Stacey's knowledge, easy-going personality, customer service skills, and attentive listening. Putting all those attributes together Stacey is OUTSTANDING at helping people arrive at decisions. We never felt pushed. When he didn't know an answer he made it his business to find out. He helped us see how to get the most for our money both in a car and in financing. When we started narrowing down what we were looking for he helped make it happen. He encouraged us to take one car out for the afternoon and thoughtfully had the air conditioning running when we got in! Between that day and two days later when we spent several more hours there, we really felt like we were VIP! In fact, at one point when Stacey was out of the office, I looked across the desk at my wife and said, "you know, he is nicer than I am," and I'm a nice guy! (We bought the Camry SE and celebrated by taking ourselves to dinner at a restaurant he recommended in Spanish Fort. He was right about the restaurant too!) More
New car purchase Very friendly and helpful. Second new car I have bought from Bob Tyler Toyota. Great service department with hours that meet my needs. Will continue t Very friendly and helpful. Second new car I have bought from Bob Tyler Toyota. Great service department with hours that meet my needs. Will continue to do business with this dealership. More
New highlander I bought my vehicle from Stacey Conley...my experience was amazing and delightful! Stacy made sure my needs were met financially and his customer serv I bought my vehicle from Stacey Conley...my experience was amazing and delightful! Stacy made sure my needs were met financially and his customer service was awesome! More
great experience The sales person was wonderful, and the whole experience was hassle free. I would highly recommend Bob Tyler Toyota in Pensacola, Florida for buying The sales person was wonderful, and the whole experience was hassle free. I would highly recommend Bob Tyler Toyota in Pensacola, Florida for buying or leasing a new car. More
First time car buyer As a first time car buyer, I did not look forward to going to a dealership and being hassled or pressured. Never once did I feel that way at Bob Tyler As a first time car buyer, I did not look forward to going to a dealership and being hassled or pressured. Never once did I feel that way at Bob Tyler Toyota. It helped that I went in knowing what kind of vehicle I was interested in. Salee was eager to assist and was extremely helpful throughout the whole process. I've even contacted her since I purchased my car to ask additional questions. She was still so very willing to help! I couldn't have asked for a better experience. More
Great service! I came in looking for something very specific! I was low on finances and Phillip Walker, my salesman, was absolutely amazing! I didn't find exactly I came in looking for something very specific! I was low on finances and Phillip Walker, my salesman, was absolutely amazing! I didn't find exactly what I wanted at Bob Tyler and wanted to continue my search at other dealerships, but quickly realized that I wasn't getting the service anywhere else I did at Bob Tyler with Phillip. He put up with me for two days of looking through the lot, and at the end of my long search, he still had a smile on his face! I would have been irritated with mylsef, but he was amazing. I left Bob Tyler with my new car and Phillip will be the reason I return to Bob Tyler in the future! More