
Bob Tyler Toyota
Pensacola, FL
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Very friendly and helpful experience As someone looking to buy their first car, I was somewhat skeptical of every salesmans intentions I met just to be safe. I was expecting to treated as As someone looking to buy their first car, I was somewhat skeptical of every salesmans intentions I met just to be safe. I was expecting to treated as nothing more than a potential sale, but Salee Starbuck really pulled through, making my experience much more enjoyable and making me feel like she truly wanted to help and get me with the right vehicle for me. She was actually the only salesperson I met with that followed up after the test drive, which (to me, at least) says a lot. Overall a great experience. More
I was pleased with Mr.Conley and did purchase a car I did not write an immediate review because we wanted to see if the car we purchased was what it told to us to be. So after having the car 2 weeks now I did not write an immediate review because we wanted to see if the car we purchased was what it told to us to be. So after having the car 2 weeks now the car runs good but their is a few things that I was not aware of first their is no spare tire but the jack is in place. I then realized after the fist car wash the paint cover up on highly noticeable big scratches washed away immediately though I did no of a few scratches these were obviously hid during detailing at dealership before we let so im disappointed that it was like hiding something that was not necessary because their was another I could have purchased with no damage I happen to like the color of the one purchased but now knowing this car is like this I wised I would have choose the other so I do felt like we were DECEIVED about how much damage the car actually had for that reason im disappointed in my purchase. Mrs.Kramer More
Outstanding Service and One Happy Customer I bought my second car ever at this dealership. I spent the entire day driving from one dealership to the other, looking at car after car, and trying I bought my second car ever at this dealership. I spent the entire day driving from one dealership to the other, looking at car after car, and trying to find something reasonable in my price range. Bob Tyler Toyota was the last place I tried, at around 5pm, and almost as soon as I walked in, I knew this would be the place. Stacey Conley helped me to find the perfect car within my price range, and took care of the entire deal! Not only did he go out of his way to find a reliable and SAFE car for me, he also took my needs into consideration, helping me find the perfect car. More
Service people refuse to get back to me. I've been in touch with fhese people 3 fimes since Sunday, asking a simple question regarding cost. Nobody has got back to me. Needless to say I'll t I've been in touch with fhese people 3 fimes since Sunday, asking a simple question regarding cost. Nobody has got back to me. Needless to say I'll take my business elsewhere. Bye bye -'Superbob'. More
Great Service I Carla Collins was treated with great respect.Also, he listened what we were looking for.Stacey Conley and Raquel Bohatka were very bisness like, and I Carla Collins was treated with great respect.Also, he listened what we were looking for.Stacey Conley and Raquel Bohatka were very bisness like, and informative. More
Our amazing find at Bob Tyler Toyota We found the vehicle we've been looking for through craigslist and called and talked to Lorie first. She was extremely helpful in getting us the info We found the vehicle we've been looking for through craigslist and called and talked to Lorie first. She was extremely helpful in getting us the info we needed and helping us make arrangements to come see the 2013 Honda Odyssey that we wanted to check into. Then when we got there - Craig Bullington met us and helped us through the process of test driving the Honda, checking out every aspect from top to bottom and front to back! He patiently answered the many questions we fired at him and he was so very nice and he had a smile on his face that made us feel welcome and important - kind of like we were the only people in the building! And the whole place was super busy - but it never phased him. He hung in there all the way to Kim Douglas' office where he introduced us to Kim and then excused himself to go check on the progress of getting the Honda all ready to go for us! Now to Kim! We cannot say enough good things about Kim! She worked her magic and even had two lenders fighting for our loan! We of course went with Wells Fargo because Kim was able to secure the very best interest rate with them! We had been with Ally for about four years but they lost out because Kim did her job so very well! She is a rock star in our opinion! We will never forget how professional she was and yet at the same time very very pleasant to work with! She is on our Christmas card list forever! To sum this up finally, we had the very best car buying experience ever at Bob Tyler Toyota and we will not hesitate to send our family and friends to see Lorie, Craig and Kim when they need a car dealer that goes above and beyond the call of duty just to make our dream come true. Can't thank them enough! Wish them all the very best and much success in their careers at Bob Tyler Toyota! Thanks again, Dave and Debbie Vaught. More
Good experience Great experience with Bob tyler thanks to Stacey conley will come back to Bob tyler and ask for Stacey if need help again highly recommend him Great experience with Bob tyler thanks to Stacey conley will come back to Bob tyler and ask for Stacey if need help again highly recommend him More
Scion iQ I wanted to commend Salee on her assistance with giving us a quote for our 2012 Scion iQ. She was extremely helpful and very polite. So many times I d I wanted to commend Salee on her assistance with giving us a quote for our 2012 Scion iQ. She was extremely helpful and very polite. So many times I dread going to the car dealer but this time was very different; everyone was professional, not pushy, and very helpful. Bob Tyler Toyota truly should be proud to have an employee like Salee as part of their team. Great work; we will continue to come back for service of our other Scion. More
Great service with Mr. Stacey Conely My husband and i were searching for the right vehicle. We went to several other dealers first. Every car we would look at ended up having stains in th My husband and i were searching for the right vehicle. We went to several other dealers first. Every car we would look at ended up having stains in the seats from grease. The sales people either were too busy to help us or kept trying to push us into a vehicle we didn't want. So we finally ended up at Toyota and met Mr. Conley. By this time, i had grease all on my butt from the seats at the other places and i was irritated with the salespeople. Mr. Conley was helpful and honest. He didn't try to push us into a vehicle. He made the shopping experience very comfortable and easier, We are very excited about our new car. When we are ready to trade in our other vehicle, we will be back. More
Business Man of the Year ! Thanks to Mr. Stacey Conley, my grandmother has 2015 Toyota Avalon. Mr. Conley is a professional, business, and courteous man. He stayed on his feet r Thanks to Mr. Stacey Conley, my grandmother has 2015 Toyota Avalon. Mr. Conley is a professional, business, and courteous man. He stayed on his feet running daily while keeping his customers satisfied Mr. Conley is a great business man and he also hands out V.I.P gifts whenever they are available. My grandmother and I are very excited about her ride. Everything is just the way he said it would be. He also keeps his word. See Mr. Conley, he provides great business and keeps a smile on his face no matter how tired it may appear to be. More