
Bob Tyler Toyota
Pensacola, FL
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RAQUEL BOHATKA SHOWED AWSOME PATIENCE WHILE WE LOOKED AND DROVE A VARIETY OF VEHICLES TO FIND US EXACTLY WHAT WE WANTED . IT FELT MORE LIKE DEALING WITH A GOOD FRIEND THAN A SALESPERSON AND SHE MADE THIS AND DROVE A VARIETY OF VEHICLES TO FIND US EXACTLY WHAT WE WANTED . IT FELT MORE LIKE DEALING WITH A GOOD FRIEND THAN A SALESPERSON AND SHE MADE THIS A TRULY ZERO PRESSURE BUYING EXPERIENCE. SPECIAL CREDIT NEEDS TO BE GIVEN TO MICHAEL CAMPBELL WHO WENT TO AMAZING LENGTHS IN ARRANGING FINANCING AND EVEN AFTER THE DEAL WAS MADE .....HE CONTINUED TO WORK AND WAS ABLE TO OFFER A BETTER RATE & TERM. BOTH RAQUEL & MICHAEL ARE A CREDIT TO BOB TYLER. DAN & MARY WADE More
I have been doing business with Bob Tyler for over 12 years, Mr. Verne Hilt and his staff have assisted me and my family, we have purchased several automobiles . I am a small business owner and have refe years, Mr. Verne Hilt and his staff have assisted me and my family, we have purchased several automobiles . I am a small business owner and have referred several clients and friends to this dealership. Mr .Bruce Hilt assisted me on my last purchase and my experience was pleasant as usual. Thank you , Mr. Tyler for such a wonderful dealership and staff. Lisa Simpson More
Overall experience was excellent. My sales person, Mike Morgan. I worked with the dealership to get the truck and package I wanted in a timely matter. Dealership had a similar but not exact model and color Morgan. I worked with the dealership to get the truck and package I wanted in a timely matter. Dealership had a similar but not exact model and color so they placed an order for my truck. The truck was available sooner than expected, but shipping company was able to ship truck when it became available. Mike kept me informed and up to date with all aspects of the sale. Had an install issue with the custom package, but dealership is working around my dynamic schedule to make sure I am satisfied.My Trade in value, was more then i expected and they got me deals on the truck i wasnt expecting. Overall, awesome dealership, and would highly recommend the dealership and sales person Mike Morgan. 2013 Toyota Tundra 5.7 4X4 white dbl cab XSP-X. More
The 3 people listed above went overboard to help me get a car. It was my first real car buying experience, and I was given a very fair amount for my trade in. When Sarah and Franchesca finished dealing with car. It was my first real car buying experience, and I was given a very fair amount for my trade in. When Sarah and Franchesca finished dealing with my bank, it was the first time I had been approved for any type of loan. And I was amazed at how low my monthly payments turned out to be. Even now when I go by there for a visit, they treat me like a friend and not a customer. Mr. Hooper is a very knowledgeable and friendly salesman. I was also pleased when I found out that he is a Christian. I immediately felt at ease talking to him. I felt like I had a personal team of experts working for me. I am also very satisfied with the 2010 Suzuki Sx4 I purchased and can't wait until I am in a position to get something a little newer. I had went to 3 or 4 other dealerships before going to Bob Tylers, but none of them gave me the courtesy and attention that I received at your dealer ship. More
This is my second time purchasing a truck from Bob Tyler Toyota and I have received excellent, personable service an help from everyone I've dealt with here but Keith Kennedy, Phillip Moody and Chris Woods Toyota and I have received excellent, personable service an help from everyone I've dealt with here but Keith Kennedy, Phillip Moody and Chris Woods went above and beyond to help me and provide me with a good truck buying experience. More
Had a very pleasant experience with salesman Bruce Hilt. Did not feel pressured but was able to find a good quality vehicle that had everything I wanted. I also appreciated the follow-up with Mr. Hilt and Did not feel pressured but was able to find a good quality vehicle that had everything I wanted. I also appreciated the follow-up with Mr. Hilt and how he handled any issues I had or q's once I purchased the vehicle. The customer service was great even after I left the dealership with the vehicle! More
Over the years, our 5 Toyota sales through Bob Tyler's dealership, left me continuously impressed by the professionalism of his team. Every interaction has been positive with a reason to return. O Tyler's dealership, left me continuously impressed by the professionalism of his team. Every interaction has been positive with a reason to return. One member of Bob's team stands out consistently - Jeffery Bere - who seems to always there manning the parts center when we visit. Jeff's professionalism, friendliness, and competence is Top Shelf! Jeffery comfortably demonstrates an ability to perform and communicate, doing his job with confidence and a sense of flair. Although I've had several positive interactions with Jeff, one recent experience stands-out (which anyone who's visited a parts counter can relate to) Wanting to change all my FJ's lubricants before our recent road trip to Alaska from Pensacola, I needed to first get new plugs and seals for the front and rear differentials, tranny, etc. - almost a dozen slightly different seals and plugs. Jeff took the time needed to quickly decipher the listings to ensure he had every part I needed. He even found and suggested a plug I missed on my list ~ Easy to say, Jeff makes effective use of the technology at his disposal to ensure customer service excellence and as a bonus, improve his sales performance Jeff displays genuineness when dealing with me and I've observed him interacting similarly with others. He has a strong personal regard for my needs whenever I've had the pleasure of dealing with him. In fact, I make it a point to deal primarily with him. He understands what I need, knows how to deliver, and always sends me on my way feeling good about the experience. There are many stars at this dealership, and Jeff certainly stands-out! Michael Cantwell Panama City Beach, FL More
I thought she did a great job all the way around in every way. I had a truck that needed a towing package and a truck that had more power. She could not have picked anything better. Thanks way. I had a truck that needed a towing package and a truck that had more power. She could not have picked anything better. Thanks More
Jenny gave a price for Highlander which was in an add, We drive over 100 mile RT and meet the unprofessional Vern Hilt. Most rudest AH I have ever met at a car dealer. He states the fine print raises the veh drive over 100 mile RT and meet the unprofessional Vern Hilt. Most rudest AH I have ever met at a car dealer. He states the fine print raises the vehicle price by $4000.00 and refuses to produce the add which they removed from their website because it did not state this. Stay away from Bob Tyler Toyota. If anyone has Bob Tylers personal email or FB please post as I would like to inform him of these tactics. More
Customer service was excellent. Everyone was very friendly and helpful and I got a really good deal. Tony answered all my questions. I was very pleased with the service. friendly and helpful and I got a really good deal. Tony answered all my questions. I was very pleased with the service. More