Bob Tyler Toyota

Jenny gave a price for Highlander which was in an add, We drive over 100 mile RT and meet the unprofessional Vern Hilt. Most rudest AH I have ever met at a car dealer. He states the fine print raises the veh drive over 100 mile RT and meet the unprofessional Vern Hilt. Most rudest AH I have ever met at a car dealer. He states the fine print raises the vehicle price by $4000.00 and refuses to produce the add which they removed from their website because it did not state this. Stay away from Bob Tyler Toyota. If anyone has Bob Tylers personal email or FB please post as I would like to inform him of these tactics. More

Customer service was excellent. Everyone was very friendly and helpful and I got a really good deal. Tony answered all my questions. I was very pleased with the service. friendly and helpful and I got a really good deal. Tony answered all my questions. I was very pleased with the service. More

We always chuckle when entering a car dealership, as we know we are going to be pounced on as soon as we get out of our vehicle. Sure enough, that always happens at Bob Tyler Toyota. The sales person, Ra know we are going to be pounced on as soon as we get out of our vehicle. Sure enough, that always happens at Bob Tyler Toyota. The sales person, Raquel, was friendly and helpful and took the time to round up a few used cars that met our criteria. We quickly narrowed it down and took a 2011 Camry for a test drive. We liked the car, and when we expressed a positive interest in working a deal, they almost immediately took $1,000 off the price. However, further haggling got us nowhere. The car was a trade-in, so they ended up making a lot of money on it. We did finally agree to buy, with a large down payment so we could afford the monthly payments. Raquel had to leave several times to gather paperwork, consult the sales manager, and other reasons, so we were in the dealership longer than we expected. The car was prepped and washed and I was able to drive it home that day. They forgot to give us the extra remote so I had to go back a couple days later and get that, and asked them to clean the battery terminal that had a little corrosion, which they did. They also fixed a small crack in the windshield that appeared the second day we had the car. It was nice to be treated to a backrub and snacks while waiting for my car to be serviced. Raquel was quite assertive in her salesmanship, but not overly aggressive like our previous sales person from 2004. She really wanted to close the deal but had to get the sales manager to talk to us directly and give final approval. More

My wife,Trish Kouns and I were impressed with our last visit at the service dept. when we went in on 8/29/12. We were dreading the usual long wait and were prepared; to our surprise we were being sent on visit at the service dept. when we went in on 8/29/12. We were dreading the usual long wait and were prepared; to our surprise we were being sent on our way before we had a chance to start a conversation. I feel it is because of the new assistant service manager Susan Bassett. Great job in hiring her. More

We had an appointment for an assessment of our 2007 Toyota Camry Solara that was coordinated through the internet specialist Jennifer Mcquaig. When we arrived at the Bob Tyler dealership, we were met Toyota Camry Solara that was coordinated through the internet specialist Jennifer Mcquaig. When we arrived at the Bob Tyler dealership, we were met with a large smile and very polite "Hello" from Jenny. Bob Fite was the Sales Consultant that worked through the negotiation process along with Verne Hilt, General Manager. Through a collaborative effort, we arrived at a win-win solution. The entire team at Bob Tyler was professional, fair, and made the experience pleasurable. Bob and Jenny will be our first calls at Bob Tyler when we are in the market to purchase, sell or trade a car! More

I'm not going to lie. When we first walked in I felt like I had just walked into Disney world. I don't know why. I guess it was because the atmosphere was so friendly and our salesman was so nice. We found o I had just walked into Disney world. I don't know why. I guess it was because the atmosphere was so friendly and our salesman was so nice. We found our car immediatly and had no problem coming up with a deal. The staff is very lenient and our salesman talked slow and clear and there wasn't ant funny business. They also have a great selection of cars and we are very happy with the car we bought. I recommend bob tylers very highly. More

Horrible experience. Salesman would not even give us a trade in offer for our 2004 tacoma. Told us we were wasting his time. Since we didn't have a large budget, we were shooed out. Went down the street t trade in offer for our 2004 tacoma. Told us we were wasting his time. Since we didn't have a large budget, we were shooed out. Went down the street to Honda. Much better experience. Ran into another customer who felt they were mistreated also. We both bought our cars from Honda. Anybody who reads this should google Bob Tyler and his lawsuit. More

My experience with Bob Tyler Toyota was beyond anything I expected. Everyone was very accommodating and friendly. Tony was able to show me around and help me find the car that was perfect for my needs. Even expected. Everyone was very accommodating and friendly. Tony was able to show me around and help me find the car that was perfect for my needs. Even after the sale he was very helpful in helping me learn how to operate some of the controls and in setting up my Bluetooth. Brian LeBlanc was also very helpful. More

I've purchased countless vehicles over 15 years at Bob Tyler Toyota. I've shopped others but no one can match the combination of price, service and friendliness. Tyler Toyota. I've shopped others but no one can match the combination of price, service and friendliness. More

I am retired Air Force and I've been to a lot of different cities as well as different Countries. I've bought a lot of vehicles in my lifetime, in different cities around the world. But I am proud different cities as well as different Countries. I've bought a lot of vehicles in my lifetime, in different cities around the world. But I am proud to say that I never been treated as nice, friendly and professional as I did with your fine staff at Bob Tyler Toyota and Suzuki. My wife and I both bought a new car (Wife: 2012 Suzuki Kizashi, Me: 2012 Suzuki 3X4 Sportback). We both love the automobiles, but the most important thing to us was the quality of the service we both received. If Bob Tyler read this, then he should be very proud of the excellence his team show their customers. (Special thanks goes to Mr. Rob Godwin, Ms Kely Muligan, and Tim Teschel). Although Mr. John Knight hasn't been there very long, he was very friendly and helpful. Again, thanks to everyone that help me and my wife purchase our new vehicles. I will recommend this team to anyone who wants to purchase a Toyota or Suzuki. They are both fine and reliable automobiles, because I owned a Suzuki Grand Viter SUV and had no trouble whatsoever out of it. More