
Bob Tyler Toyota
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 504 reviews
I'm given this rating because this is the third new auto I've purchased from Bob Tyler Toyota. Mike Campbell was my first salesman and even though he's moved on to financing we've stayed in touch and he has I've purchased from Bob Tyler Toyota. Mike Campbell was my first salesman and even though he's moved on to financing we've stayed in touch and he has always answered my question honestly and not with what he thinks I want to hear. He recommended Luis Vilar for this last purchase so I felt I was in good hand and as it turned out Mr Vilar is just as personable and professional as Mike and it was a pleasure working with him. The whole team at Bob Tyler have always treated me with courtesy. I've brought my autos in for each service and have never experienced anything but professional service and that is why I will continue to do business with Bob Tyler Toyota. Sincerely, Captain A. B. Russell More
The sales rep.(Ryan Dockens) is very freindly and informative, helpful, and corteous,even though i found out the he just started working in the dealership for only a few weeks. very nice, i would rec informative, helpful, and corteous,even though i found out the he just started working in the dealership for only a few weeks. very nice, i would recommendit to my freinds and family. More
Billy was informative, thorough, friendly and helpful. He worked very hard to find the right car for me. Everyone at the dealership made me feel welcome the minute I drove on the lot. He worked very hard to find the right car for me. Everyone at the dealership made me feel welcome the minute I drove on the lot. More
I bought a 2010 Toyota Seqouia Platinum edition. Asking price was $48,999, I paid 43,999 plus TTT. Kely was my slaes person she was very down to earth and honest, unlike most car salesmen. I am very happ price was $48,999, I paid 43,999 plus TTT. Kely was my slaes person she was very down to earth and honest, unlike most car salesmen. I am very happy with the vehicle, I have a 8 yr 125K bumper to bumper warrenty, but we'll see how that goes when something breaks, lol. I'll post if they live up to there word or not on the warrenty. I also have free oil changes and washes every 5k miles for 6 yrs, thats pretty nice in its self, again I will post if they live up to that also. Overall everything went smooth, got a decent deal, and would recommend this dealership to others. More
My experience with Bob Tyler Toyota was great! It had been about four years since I bought a vehicle and had buyers remorse afterwards, as I had many times before so I did lots of research. Along with te been about four years since I bought a vehicle and had buyers remorse afterwards, as I had many times before so I did lots of research. Along with test driving several vehicles, six, and dealing with as many salesman no one came close to the customer service that I received with Tony (salesman) and Mike (finance) at Bob Tyler. Tony was unlike most salesman, pushy and overbearing. He was very knowledgeable and confident that the Highlander would beat any competition. He was right! The dealership treated my wife and I as a customer and not a dollar figure. I would and will recommend this dealership and salesman to anyone looking to purchase another vehicle. Thanks Tony, Mike and Bob Tyler. More
We visited Ed Tyler Toyota because another Toyota dealer in New Orleans sold the exact car we had selected. We were very upset and wanting to see what else may be available. Nichole met us and was immediate in New Orleans sold the exact car we had selected. We were very upset and wanting to see what else may be available. Nichole met us and was immediately concerned and listened to us rant and rave. She was very patient. She then introduced us to other models made by Toyota. We test drove two different VenZa's and my wife fell in love with one. Nichole's patience and understanding helped us to calm down and to see other options. We have selected a Venza and will be purchasing it very soon thanks to Nichole... Thanks Nichole... More
I wanted a specific car, so I called the dealership and she told me to come in and ask for Clarence. When I got there, Clarence greeted me with a smile on his face and ready to help me find what I was look she told me to come in and ask for Clarence. When I got there, Clarence greeted me with a smile on his face and ready to help me find what I was looking for. There was only one car they had on the lot that I wanted, and they just got it in that day and he made it possible for me to get it. It was my first experience buying a vehicle on my own and I was a little worried in the beginning but because he was so professional and caring about my situation, I felt very comfortable. I love my new car and anytime I had a question about it, he was willing to help me with it. The experience was wonderful. More
I normally dread going to car dealers to look for a vehicle. I will have to say that the shopping experience at Bob Tyler Toyota is the best one I have ever had. The staff was absolutelly great in all vehicle. I will have to say that the shopping experience at Bob Tyler Toyota is the best one I have ever had. The staff was absolutelly great in all aspects of the sale. Joel and the general manager took really good care of us and were very helpful answering all of our questions and concerns. The test drive, the no haggle pricing, and completing the paperwork was very efficient and quick. I will definitely recommend Bob Tyler Toyota to everyone I know. Thank you for the great service! More
Luis was good as they can get. He is great with his customers and did everything he could to make a deal with us on the used 2006 Scion Xb. We did get an excellent price and have been very satisfied wi customers and did everything he could to make a deal with us on the used 2006 Scion Xb. We did get an excellent price and have been very satisfied with the car. The only problem is we have not received the WalMart gift card as promised. This has created the 4 for the overall experiance. Mr Tyler also took time to speak with me and that is always good to have the owner chat with his customers. More
Luis Vilar is extremely pleasant and personable and greeted us warmly as we were wandering around the lot. He was quite knowledgeable and able to answer any questions we had. We had a pleasant test dri greeted us warmly as we were wandering around the lot. He was quite knowledgeable and able to answer any questions we had. We had a pleasant test drive in a Prius we subsequently purchased. Both Luis and the General Manager, Verne Hilt, made it a seamless process so we traded in our car and drove home that day in our new Prius. This was a very different and positive car shopping experience for us. More