
Bob Tyler Toyota
Pensacola, FL
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So glad we stuck with Bob Tyler for the purchase of a 2012 Highlander. Verne got busy finding just what I wanted in style color and options (plus some). Then he put a price on the table that couldn't be 2012 Highlander. Verne got busy finding just what I wanted in style color and options (plus some). Then he put a price on the table that couldn't be beat by any other dealer in the region (Toyota or Honda). Billy was our first contact about three weeks prior to the sale and he followed us through the process awaiting a 2012 for a test drive. He managed the paperwork and hands-on dealings with the final sale of my special vehicle when it arrived. Matt took us through the financing and got me an interest rate well below my own credit union. He also cracked my hard-sale husband with an incredible price on an extended warranty. We probably won't need it considering the Toyota quality factor, but peace of mind and pennies on an already affordable monthly payment sealed it. Kudos to Jeremy too who escorted us on a test drive in a used Highlander until a new one arrived. The interaction kept us interested and coming back. All in all a great experience with a very customer oriented dealership. GREAT JOB TEAM!! Looking forward to Ladies Day in the service department on an upcoming Wednesday - Billy go ahead and order those visor vents and door guards so I can come in for a manicure & message. jbj More
I recently bought a used car from Bob Tyler. I had some issues with the car that they agreed on fixing. I have had an excellent experience with everyone I have come in contact with at this dealership. I issues with the car that they agreed on fixing. I have had an excellent experience with everyone I have come in contact with at this dealership. I had no experience with this dealership previously, but have already recommended it to several of my friends. When I am in need of another vehicle, new or used I will turn to Verne for assistance and feel that I can trust him to look after my best interest. Randy and Jaime were very friendly. They were very sincere on wanting to assist me with my vehicle service problems. Thanks for all your help. Jennifer More
Outstanding performance and couteous service. Helpfull and knowledgeable about the product. The best place to get service and helpfull information on any product and accessories. This is the fourth vehicl and knowledgeable about the product. The best place to get service and helpfull information on any product and accessories. This is the fourth vehicle I have purcdhased from this dealer and had outstanding service from this dealer. More
Went to buy a new car, specific vehicle with the special features I wanted. The dealership went out of their way to find the exact vehicle I wanted. Then had someone go to get it and delivered it to me th features I wanted. The dealership went out of their way to find the exact vehicle I wanted. Then had someone go to get it and delivered it to me that evening. Great service. Great vehicle! More
This dealership was great to work with when I was ready to purchase a car. In fact, I went there looking for a used car thinking i couldn't afford a brand new car. I test drove a few cars then I got behind to purchase a car. In fact, I went there looking for a used car thinking i couldn't afford a brand new car. I test drove a few cars then I got behind the wheel of a 2010 Camry and loved it. I did all the finance paperwork and stuff and they showed me how I could buy a brand new Camry, no interest (a special they were running on Camry's that I didn't know about), they were very patient with me...all my questions and concerns. Ben test drove the car with me and explained everything, he was very knowledgable. It was quick, easy and I was a very satisfied person. I went in the next morning put a down payment on the car and it was mine. The car was clean and had a full tank of gas. At 37 years old getting my very first brand new car was a great experience at Bob Tyler Toyota. More
I went for an oil change on a Wednesday and was totally surprised! Not only was the service prompt but Bob Tyler offered a Ladies Day. Pampering,food,and great service. As a single working mother it was surprised! Not only was the service prompt but Bob Tyler offered a Ladies Day. Pampering,food,and great service. As a single working mother it was very, very appreciated. More
I bought a 2011 Toyota Camry from Jordan Smith at Bob Tyler Toyota and it was the best experience I have ever had a dealership. The salesman was great, friendly and had a lot of product knowledge. The sa Tyler Toyota and it was the best experience I have ever had a dealership. The salesman was great, friendly and had a lot of product knowledge. The salesmanager was great at getting to the price I had in mind. The service department was very friendly to meet and the business manager Mike Campbell was fast and friendly. I will always do business with the dealership because of the overall experience. I am very greatfull to my salesman for helping me with the purchase of my Camry. More
We came to Bob Tyler because of a vehicle we saw on the internet. We had been checking out other dealerships and found a few we liked, but decided to check this one out too. We purchased the vehicle, 201 internet. We had been checking out other dealerships and found a few we liked, but decided to check this one out too. We purchased the vehicle, 2010 Hyundai Elantra, and really like the car. The over all experience we have had so far has been very good, Everyone who has worked with us for any reason was very helpful. The interior lights were not working when we got home so we called and they had us return it another day and sent it in for warranty work to be done on it, we also did not have a manual so they got one for us. Even though it's a used vehicle, it's a 2010, I believe there should have been floor mats in the vehicle. Any time we have had any questions the employs have been very helpful. Thanks and God Bless you all !! More
It was the easiest process we have ever had buying a car. From the salesman to the finance man it was all a piece of cake. The whole process was quick and painless. They were very willing to work with us on From the salesman to the finance man it was all a piece of cake. The whole process was quick and painless. They were very willing to work with us on the price. More
We bought a new RAV4 from your dealership. Terry helped us and we had a good experience with her. Paid less than what we thought so that was good. We like the car and we liked Kelly and the other folks th us and we had a good experience with her. Paid less than what we thought so that was good. We like the car and we liked Kelly and the other folks that helped us. Thanks More