I wish I would of read these reviews before making the long trip. Yes, worst experience EVER!!! After being upset and asking to speak to a manager, which no one ever came out, nor have I received a call. I spoke with several employee who shared that lying to customers is a common thing, over turn rate is so high in management, employee jobs are as unsecured as a customers buying experience.
Most employees seemed as unhappy as I did to be there.
I applied online at 9am. kept getting emails and calls from Alex that his manager asked that I get down there, everything looked good! I drive over an hour, get there and nothing has been done with my application and then was told the only way I can get the vehicle. I have to give a vehicle to get a vehicle. So, the stated I trade in my vehicle, they would buy my 2015 with 53,400 miles for 6,973 and they will sell me their 2011 Jeep with 83,000 for 14,995. xxx!! This could of been told before making the trip. No common sense, No courtesy to the customer.
Boerne Dodge Jeep- where people are numbers and your time/ travel wasted is not our problem. We may/ will lie to you but just get down here so we can tell you in your face NO WAY YOUR GETTING A VEHICLE.