Boerne Dodge Chrysler Jeep

I recently was in search of trading in my car that I knew I recently was in search of trading in my car that I knew I was going to have negative equity on but having so many problems with that car I was want I recently was in search of trading in my car that I knew I was going to have negative equity on but having so many problems with that car I was wanting to trade it in. I took that vechicle to the dealership I orginially had purchase it, thinking since it was their make they would give me the most for it. Well that was totally incorrect, they gave me less than blue book value. I then continue to look at other dealerships but either they were too pushy or simply not helpful addressing my needs. After hearing my story at work, my co-worker referred my to go see Joe Valadez at Boerne Dodge. The first thing I did was call him because at this point I was simply tired of running around in circles. From the moment I spoke to Joe Valadez on the phone, he listened to what I looking for and got straight to the point of addressing my needs. I then was able to do most of the pre-qualification paperwork via fax. Once I was approved, I went to see Joe and started test driving. Shortly after that, I was in the process of buying a beautiful 2014 Jeep Patriot. Not only was I satisfied with the great customer service, Boerne Dodge gave me more on my trade in then any other dealership had offered me! Joe Valadez gave me personal customer service that I was in search of and the price range I was needing. I will continue referring family and friends to Boerne Dodge. Happy Customer, Elaine Castillo More

Tom was a absolutely top-notch. Tom was masterfully able to find me the vehicle I wanted with zero problems. He went above and beyond to locate my vehcile ensuring that it was the color, model, and had eve to find me the vehicle I wanted with zero problems. He went above and beyond to locate my vehcile ensuring that it was the color, model, and had every last option I specifically wanted. Hios professionalism and willingness to go the extra mile was spot-on. Great salesman and great asset to Beorne Dodge!! More

Chris is a straight up guy that leaves all the nonsense a side gets directly to what you want. My family has bought 3 cars from and we way more than satisfied with the deals he has been able to work for us. side gets directly to what you want. My family has bought 3 cars from and we way more than satisfied with the deals he has been able to work for us. I have had other experiences where they want to force you into what best fits your credit and not your needs. Chris simply puts you in the car that you will love at a great price. As long as this guy is selling cars he has my business. Thanks More

Best Car salesman ever!! Really listened to what I was looking for!! I didnt fell pressure at all!! Super Friendly and very Helpful! I will come back for future purchases!! looking for!! I didnt fell pressure at all!! Super Friendly and very Helpful! I will come back for future purchases!! More

This by far was one of the easiest car buying experiences! Joe was so helpful and understanding with our needs. I have recommend everyone we know! Thanks Joe for helping this military family out! experiences! Joe was so helpful and understanding with our needs. I have recommend everyone we know! Thanks Joe for helping this military family out! More

Are sales man was awesome they had the truck in Durango me my wife wanted we are very happy with the vehicles and the deathly come back to Dodge Bernie. me my wife wanted we are very happy with the vehicles and the deathly come back to Dodge Bernie. More

One word: Incompetence. Moving to San Antonio from LA, One word: Incompetence. Moving to San Antonio from LA, I needed to buy a new car. I found a Jeep Grand Cherokee on Autotrader at Boerne Dodge that One word: Incompetence. Moving to San Antonio from LA, I needed to buy a new car. I found a Jeep Grand Cherokee on Autotrader at Boerne Dodge that seemed like it would be a reasonable option. After negotiating the deal over the phone, agreeing to a price, and getting approved for a loan through their credit provider, their finance manager Brandon said he would FedEx me the paperwork to complete the sale and I'd have the car waiting for me when I arrived in SA. Received a FedEx package two days later with the appropriate paperwork, only my name was spelled wrong (Bryan) and they tried to sell me a 3 year 36,000 warranty for $1500 even though I confirmed three times that the warranty would be for 5 years and 100,000 miles over the phone for the same $1500. After calling Brandon several times and not hearing anything back, I finally told the receptionist that if I didn't hear back in an hour I was going elsewhere. Ten minutes later Brandon calls back, apologizes, and says he'll overnight the corrected paperwork to me. Two days later no paperwork, so I call again. Again get ignored after leaving several messages. Spoke to the manager Matt, said this is ridiculous, this is total incompetence, this should be the easiest part of making the sale. Matt agrees, promises to straighten it out and call me back within the hour. Well it's been a week now and I've already bought a different Grand Cherokee from IPAC Jeep, so I guess that's that. My hypothesis: they were trying to get a check from me in the mail, and when I went to pick up the car they'd say they couldn't title it to me due to the misspelling of my name and would use the fact that I'd already given them money to hold me hostage on a different car they'd bait and switch in. Whether they're unethical or incompetent, either way STAY AWAY!!! More

This is the third vehicle we have purchased from Boerne Dodge in 10 months. They always take great care of us and deliver everything they promise. I highly recomend you visit them when in the market for Dodge in 10 months. They always take great care of us and deliver everything they promise. I highly recomend you visit them when in the market for a new vehicle, ask for Leroy. More

Joe was a great salesman and did everything in his power to get me a great deal. I will recommend this dealership to anyone looking for a new or used vehicle. Thank you so much to get me a great deal. I will recommend this dealership to anyone looking for a new or used vehicle. Thank you so much More

Are you LOOKING for someone honest who has the TRUTH in WHITE & BLACK and NO surprises? YOU'RE asking for Joe Valadez The SALESMAN "The Best" @ Boerne Dodge!!!! I came to the dealership just fo WHITE & BLACK and NO surprises? YOU'RE asking for Joe Valadez The SALESMAN "The Best" @ Boerne Dodge!!!! I came to the dealership just for one car and left with a car and a truck! AMAZING!!! Huh! Why? Because Joe Valadez - The SaleSMAN, brought the all deals and offers as such as specials and rebates over the table, to make it REAL!!! I would like to thank you Joe, for all the time that you took in assisting me and my husband with purchasing our 2013 Dodge Charger & 2010 1,500 Dodge Ram. You quality customer service skills made me feel comfortable and honored that I was on the right and best hands. We didnt have the best credit score, and you did worked hard to get us to low down payments, low monthly payments and lowest interest %. From the test driving all trough the paperwork and APPROVAL!!!! You did an EXCELLENT job to make our needs and dreams come true! I would definitely come back to refinance (trade-in) or purchase another vehicle from you Joe and your Boerne Dodge dealership. Thank You so' much for let us TRUST on you! More