
Bolles Motors
Ellington, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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First experience was great went in for warranty work and they completed it in a timely manner. However, a few days later we had to take it back in dues to oil leak where they did the repair. Service departm they completed it in a timely manner. However, a few days later we had to take it back in dues to oil leak where they did the repair. Service department treated my wife like she was incompetent and knew nothing. I feel the dealer lied to us telling us it was leftover residual oil from the part they changed however the oil I saw was almost new. They kept my car and 'cleaned the area' again. Since then I haven't seen any more oil however again when my wife went to pick up my car they talked down to her again basically saying that she had no idea how cars work and again it was just residual oil. I am on the automotive industry and have been for the better part of 25+ years, old oil does not look like new oil and the oil we saw pooled up by the oil cooler was new. I truly feel like the part was leaking and they went back in and fixed it but won't admit to it and just blamed it on residual oil. Either way the treatment my wife got during our experience with your dealership is one I will never forget. My warranty allows me to take my vehicle anywhere I want for repairs and due to this experience the next time I need any service work done it will be taken to a different dealer. We were looking to buy a new truck this year and again because of the way my wife was treated I will be going to a different dealer when it's time to buy a 2500 diesel. More
Kyle was wonderful when above and beyond found us a perfect vehicle. I would recommend Bolles to anybody. Services is great. The staff is great and wonderful to work with. We’re two cars deep and they perfect vehicle. I would recommend Bolles to anybody. Services is great. The staff is great and wonderful to work with. We’re two cars deep and they have a customer for life. More
Quick and hassle free friendly and knowledgeable. Was a stress free experience. Thank you guys . Was a stress free experience. Thank you guys . More
Excellent salesman well informed very diverse selection easy process to understand test drive felt comfortable easy process to understand test drive felt comfortable More
Great experience! Reliable Friendly Honest!!! We purchased a car with no hassle the whole team was very polite and attentive. I am happy and will always go back for Reliable Friendly Honest!!! We purchased a car with no hassle the whole team was very polite and attentive. I am happy and will always go back for business. More
I have been purchasing from Bolles for 20 years or so, and they never let me down. I was in a bind on this purchase and needed something very fast, the owner (Brian) and the sales rep (Bob) went out of t and they never let me down. I was in a bind on this purchase and needed something very fast, the owner (Brian) and the sales rep (Bob) went out of their way to make everything work. I was in another state while we were setting up the purchase, and they took care of everything behind the scenes so I could just hop into my new vehicle when I returned to town. These guys have always given me square deal... More
I got a great deal ar Bolles motors. The whole team was awesome, low pressure, and a pleasure to work with. The whole team was awesome, low pressure, and a pleasure to work with. More
I have been a Jeep owner for over 20 years. My experience at Bolles was incredible. Everyone was professional and informative. I especially want to give a shout out to Sean Lebaron he went above and beyond t at Bolles was incredible. Everyone was professional and informative. I especially want to give a shout out to Sean Lebaron he went above and beyond to make it a great experience. Wish I had gone there 5 Jeep’s ago! More
Bought a certified Grand Cherokee end of August beginning of September from Ellington. Today 11/4 I picked my car up from service for the 3rd time. One issue is intermittent but my new car will not start an of September from Ellington. Today 11/4 I picked my car up from service for the 3rd time. One issue is intermittent but my new car will not start and I’m afraid of getting stranded somewhere. Today I was asked if I am pressing the button properly and then told “well maybe you have a Wonky buttton” So now that I have been treated like a dumb female my question is, if this is an ongoing issue I am having and your telling me it’s a wonky button, why would you not change said button. I have had 5 push button start cars and even a dumb female such as myself knows how to press a button and start a vehicle. I am quite upset with this service Dept and would never buy another car from them More