
Bolles Motors
Ellington, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I took my Jeep Wrangler when my brake fluid was empty for the second time in a month. Dan spoke to me over the phone and discussed my concerns. He advised me that I could drop it off even if they were closed the second time in a month. Dan spoke to me over the phone and discussed my concerns. He advised me that I could drop it off even if they were closed. (A huge plus for me since I could not get out of work early) The process was simple. I wrote down my information and what I wanted them to check out. (I also had a whistle and rattle I asked them to check) The very next morning I got a call and Dan went over everything they found. It was a bit expensive (all new brakes - front and back, new muffler and either a leak or a crack in my manifold). He was able to give me the best rates he could find and advised that he would call back as soon as he knew how much the manifold would be. (They needed to confirm crack or leak) He had my Jeep over the weekend and called me on Monday to let me know that the manifold was a leak and would be the lesser of the prices he quoted me. He said the Technician had worked over the weekend and I would be able to pick it up by noon. My Jeep feels like new again. I couldn't be happier with the speed of service and the step by step updates. I will continue to bring my Jeep to them for all services in the future. More
I stopped in for a issue with my radio not working. They could not find any reason why it stopped working but they fixed it so its working now could not find any reason why it stopped working but they fixed it so its working now More
I don't remember all there names but everyone I talk to and worked with was great. I mean it GREAT!!! And the service I got was realy great. Thanks Harold. to and worked with was great. I mean it GREAT!!! And the service I got was realy great. Thanks Harold. More
The service manager is not very welcoming or friendly - way too serious. The problem we had with the vehicle could have been solved by the service dept. checking the computer before we came all the way ov way too serious. The problem we had with the vehicle could have been solved by the service dept. checking the computer before we came all the way over to bring the vehicle in - because service was not necessary. The sales dept. is great and very accommodating and knowledgeable. More
The work done on my car was beautifully done! Could not have asked for more! They went above and beyond. My interior was detailed, my bumper perfectly repaired. They even touched up an older spot that n have asked for more! They went above and beyond. My interior was detailed, my bumper perfectly repaired. They even touched up an older spot that needed paint. Would recommend them to everyone and anyone!! More
Had a pinon seal replaced in my 02 2500 was done right and fast. Down side is that it should have the yoke replaced ans wasnt told untill I went to pick it up. Now who knows how long the new seal will las and fast. Down side is that it should have the yoke replaced ans wasnt told untill I went to pick it up. Now who knows how long the new seal will last, wish they would have called and asked me if I wanted a new one. Now its a gamble to see if the seal leaks or not. I asked why I didnt recieve a call and didnt receive an answer besides if it leaks bring it back heres what it will cost. More
We had been a Bolles customer before and when we needed another mini van recently, we came right to Bolles. They had exactly what we were looking for. We have had excellent service from John Anderson, K another mini van recently, we came right to Bolles. They had exactly what we were looking for. We have had excellent service from John Anderson, Ken Keaveney and the service dept. Also, a warm welcome from Brian Bolles. We will definitely recommend this dealership to our friends. More
The oil light would occasionally stay on. The service department was willing to fit me in tghe day I called. IT was a faulty switch, which was in stock. I appreciate the fact thast not only were they w department was willing to fit me in tghe day I called. IT was a faulty switch, which was in stock. I appreciate the fact thast not only were they willing to squeeze me in, but address the issue quickly. Also, I always enjoy the fact that Brian Bolles makes it a point to come around and say hello at every visit. More
On Thursday 2-14-2013 I scheduled an oil change on line for Saturday 2-16-2013 and received an email stating that someone would call me back shortly for details. I did not receive any call. When I called b for Saturday 2-16-2013 and received an email stating that someone would call me back shortly for details. I did not receive any call. When I called back on Friday, I was told that no appointment is needed just to come in on Saturday. When I arrived on Saturday morning I was told that several cars were ahead of me and I could wait or return later that day, which was not what I had planned for. I spoke with Ron he offered me to return on Monday after work. I stopped by Monday around 4:00 pm and had the oil change done. It should not take this much time and effort to get oil change done especially if the website offers an appointment. In the past I have received call back as promised and good service at a reasonable price. This is the first time I am not satisfied with the service I received at Bolles. Hans Keck More