Bolles Motors - Service Center

Excellent, timely, informative and helpful, dealership is clean and friendly staff Courteous, knowledgeable Approachable Caring clean and friendly staff Courteous, knowledgeable Approachable Caring More

First experience was great went in for warranty work and they completed it in a timely manner. However, a few days later we had to take it back in dues to oil leak where they did the repair. Service departm they completed it in a timely manner. However, a few days later we had to take it back in dues to oil leak where they did the repair. Service department treated my wife like she was incompetent and knew nothing. I feel the dealer lied to us telling us it was leftover residual oil from the part they changed however the oil I saw was almost new. They kept my car and 'cleaned the area' again. Since then I haven't seen any more oil however again when my wife went to pick up my car they talked down to her again basically saying that she had no idea how cars work and again it was just residual oil. I am on the automotive industry and have been for the better part of 25+ years, old oil does not look like new oil and the oil we saw pooled up by the oil cooler was new. I truly feel like the part was leaking and they went back in and fixed it but won't admit to it and just blamed it on residual oil. Either way the treatment my wife got during our experience with your dealership is one I will never forget. My warranty allows me to take my vehicle anywhere I want for repairs and due to this experience the next time I need any service work done it will be taken to a different dealer. We were looking to buy a new truck this year and again because of the way my wife was treated I will be going to a different dealer when it's time to buy a 2500 diesel. More

. Professional to the point Professional and to the point. Went through the whole process of what day we're going to do point. Went through the whole process of what day we're going to do More

Easy recall work I was advised in advance the time it would take to make the repairs which was useful given I had to be sure I made arrangements for drop off and pick I was advised in advance the time it would take to make the repairs which was useful given I had to be sure I made arrangements for drop off and pick up. More

Recall work Great dealership to work with, highly recommended them for sales, service and rentals. Had recall service done on my vehicle which they needed to keep Great dealership to work with, highly recommended them for sales, service and rentals. Had recall service done on my vehicle which they needed to keep over night. They had a clean new model vehicle waiting for me... painless and great to work with. More

The Best Service Department in the Tolland County I have been dealing with Bolles Motors for 25 years. Their Service Department is courteous, efficient, timely, and do it right the first time. I have been dealing with Bolles Motors for 25 years. Their Service Department is courteous, efficient, timely, and do it right the first time. I have been dealing with Bolles Motors for 25 years. The Service Department is efficient, timely, courteous and they do it right the first time....the Best! I More

Oil change I went for my scheduled oil change. They were friendly and helpful. They suggested a tire rotation, but did not try to up sell me on other services. B I went for my scheduled oil change. They were friendly and helpful. They suggested a tire rotation, but did not try to up sell me on other services. Brian Bolles came up and chatted with me while I waited for my car to be serviced. More

2004 Crossfire The service department at Bolles treated me very well. I felt they were honest about what was needed to keep my car. Ill be back for tires and brake The service department at Bolles treated me very well. I felt they were honest about what was needed to keep my car. Ill be back for tires and brakes soon. Thanks for the confidence. More

They took care of my Three Recalls without a hitch! After long overdue recalls on my part. I contacted Bolles to schedule service and they looked up the recalls based on my trucks vin number, checked t After long overdue recalls on my part. I contacted Bolles to schedule service and they looked up the recalls based on my trucks vin number, checked to see if they had all the parts available, set up an appointment and rental. The day came my truck was dropped off the night before a rental was provided. The next day Bolles called and said my truck was ready. All went without a hitch. I'm happy that I contacted Bolles for my recall issues. More