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121 Reviews of Bommarito Honda - Service Center
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October 11, 2016
"RESPECT" AND "HONESTY" = HONDA I've been a Honda customer since 1995 and I almost gave up on you all because of the way I was treated in Chesterfield. (the old Steven Vensel) locati I've been a Honda customer since 1995 and I almost gave up on you all because of the way I was treated in Chesterfield. (the old Steven Vensel) location. I was looking to purchase a new car. I didn't give up because I wasn't going to let one bad apple discourage me from getting a vehicle that"s dependable, attractive, and worth its weight in GOLD. So to all my Honda Brothers and Sisters don't judge all because of one. HONDA'S MANAGEMENT, EMPLOYEES, AND SERVICE IS #1 ( THE NEW UNTOUCHABLES ) My name is Byron Pennington I am a proud owner of a 2015 Honda Pilot. More
by BPSMOOTH
Employees Worked With
WEST COUNTY LOCATION
September 27, 2016
Walter Bernard's incredible help Walter Barnard from Bommarito Honda successfully corrected my iPhone- Honda Link navigation system. He was so patient and most helpful! He has made tr Walter Barnard from Bommarito Honda successfully corrected my iPhone- Honda Link navigation system. He was so patient and most helpful! He has made travel much safer for me. He could not have been more kind and gracious, besides being so knowledgable and effective. I am most grateful for him. For that quality of service I would expect to pay $100.00. When traveling at night, especially in the rain, I will treasure my Honda Navigation system. Thanks for his restorative efforts. Robert Hermann More
by Robert Hermann
Employees Worked With
Walter Bernard
June 24, 2016
Great Service! Walter was so helpful! He answered all my questions and showed me how to use important features that I wasn't aware of! Walter was so helpful! He answered all my questions and showed me how to use important features that I wasn't aware of! More
by Bbrown
Employees Worked With
Walter Bernard
June 16, 2016
Do not care for their customers safety Was experiencing a SRS light that had been going on and off for a year. I finally took it in because the light wouldn't go off. I was told that it wa Was experiencing a SRS light that had been going on and off for a year. I finally took it in because the light wouldn't go off. I was told that it was a SRS light and if the light is being displayed my airbags wouldn't work therefore its unsafe to drive my car. It was noted in the system that the light was seen in february 2016. I was never informed of the danger I was in. This is not the 1st time i wasn't informed about car safety at this facility. Back in March i was told that my tire was fine after i brought it in 3 times because the tire pressure light kept going on and off. I was told that it was a sensor. After taking it to firestone I found out it was a defected tire that could've exploded at any moment! They replaced the tire and I never had a problem again. Honda and Matt Fair were never concerned about my safety nor did they want to accept responsibility for the faulty equipment or the fact that my car was jacked up when I bought it. So I am now driving with my 2 year old in a car that is not safe to drive. I have filed a complaint with safercar.gov because there is currently an investigation for faulty SRS modules associated with the passenger seat. I will never purchase any type of car or refer anyone to anything that has to do with Bommarito! Thanks for nothing! More
by BommaritoSucks123
May 26, 2016
Excellent Salesman & Service I bought my Civic 2012 from Kevin Hall, and it's been an excellent car. I trust Kevin, he treats me like a queen! And I love their express service. De I bought my Civic 2012 from Kevin Hall, and it's been an excellent car. I trust Kevin, he treats me like a queen! And I love their express service. Definitely check them out for your next car and ask for Kevin. More
by KarenCivicLover
Employees Worked With
Kevin Hall
January 10, 2016
Don't underestimate the power of a "woman" in service :) My first service experience was with Margo Jennings. She not only figured out the problem very quickly she got me out of there in 30 minutes as I had My first service experience was with Margo Jennings. She not only figured out the problem very quickly she got me out of there in 30 minutes as I had a pressing apt. She is awesome, knows her stuff and because of that experience I will definitely come back!!!!!! Margo - you rock!!!! More
by Cyn
Employees Worked With
September 18, 2015
Car taken in for service I have followed Steve Thompson for approximately 20 years. He is a delight to deal with and makes taking my car in for service fun! He takes pride in I have followed Steve Thompson for approximately 20 years. He is a delight to deal with and makes taking my car in for service fun! He takes pride in his work, is trustworthy, knowledgeable, and makes an effort to get to know his clients. He cares! I love Honda's and will continue to drive them. The choice of the dealership depends on where Steve Thompson is employed. He has taken very good care of me and my beloved Honda's More
by Marnee314
Employees Worked With
Aaron Harrington, Steve Thompson
September 04, 2015
Poor service experience I took my car in and told the service advisor that my oil light was coming on. I was in between oil changes so I asked if they could check my oil. I w I took my car in and told the service advisor that my oil light was coming on. I was in between oil changes so I asked if they could check my oil. I was told they would take care of it and it shouldn't be long. I went into the office area to ask a question and could see my car from there. I saw the guy lift the hood of my car and pull the dip stick out. I stopped looking but within a minute another guy was driving my car up front. He walked in and handed me my key. No one came and told me whether or not my oil was low. I went and asked the service advisor and he told me the guy said it was a quart low. I then asked if they added a quart. He told me he would check. He walked over to the guy that checked my car, then walked over to the guy who brought me my key then came and asked me for the key back. He told me they only checked it nothing was added. Of course I was very upset that I had to ask for oil to be put in my car and no one came to even tell me it was low. More
by Mewe
Employees Worked With
Michael Tate
July 13, 2015
A true First Class dealership! I am the proud owner of a 2013 Honda Pilot EXL, purchased new from Bommarito Honda. It was the best car-buying experience of my 45 years of driving! I am the proud owner of a 2013 Honda Pilot EXL, purchased new from Bommarito Honda. It was the best car-buying experience of my 45 years of driving! I was treated like royalty, given a great deal and left confident I had made the right choice of vehicle, but more importantly - dealer! I had to replace a tire last year due to a nail in the sidewall. I shopped around and Bommarito offered the best price. I arrived in the customer receiving area, explained the purpose of my visit and was out the door in a little over an hour with a new tire and a freshly washed vehicle! This past Saturday, I needed my Pilot emissions-tested for license plate renewal. I entered the receiving area and was treated with the same level of class and professionalism that I encounter every time I visit this dealership. I enjoyed a great cup of fresh coffee in the comfortable customer waiting area and was out the door in 30 minutes, again with a freshly washed vehicle. Every visit is a positive experience! Other dealerships could take lessons from Bommarito's first-rate customer treatment! More
by TSamuelson
Employees Worked With
Steve Thompson
May 08, 2015
I have an excellent experience in the sales dept. My salesman was off and I had a problem connecting my new phone to my car. Service directed me to Walter Bernard, an excellent resource. He answered My salesman was off and I had a problem connecting my new phone to my car. Service directed me to Walter Bernard, an excellent resource. He answered all my questions and showed me features beneficial to me of which I was unaware. More
by Camicar
Employees Worked With
Walter Bernard
