I just picked up my 2016 VW after getting a tire replaced and a 30,000 service. I went in on Tuesday with my tire pressure light on and they discovered a nail damaging the tire beyond repair. They were full with appointments but worked my car in to find the problem, I was given a loaner car to drive because they couldn't get to it that day. In addition they said they could do the 30,000 mile check so I didn't have to come back again. After leaving Scott called to give me the good news my tire was covered by Easy Care. Mark, Scott, Julie and Junior all worked to get my car in, a loaner car and get me out of there. Wow, I couldn't ask for more. This dealership and the people that work there are the reason I drive 45 miles 1 way to get my car serviced. When I went to pick it up, the car was parked and spotless waiting for me; while I took care of the paperwork Junior moved all my stuff from the loaner to my car. I was handed my key, a cold bottle of water and I was on my way. Easy, fast and top notch service. Thanks again, Mark, the Director for having a great team, Scott, Julie and Junior; I'll be back.