Bommarito Volkswagen of St Peters
St. Peters, MO
Filter Reviews by Keyword
By Type
315 Reviews of Bommarito Volkswagen of St Peters
Andy did everything he said he would do. I told him to Andy did everything he said he would do. I told him to call me back and he did! He knew everything about the car that I asked. He was very helpful Andy did everything he said he would do. I told him to call me back and he did! He knew everything about the car that I asked. He was very helpful with showing me the details of the car before I purchased it. He stayed late on Saturday to set up my IPhone on the Media center of the car after I purchased the car. The dealership itself was very clean. The bathrooms were clean and they have Starbucks coffee. If you are waiting for service there is a very nice area to sit and watch TV. They have vending machines for soda but the coffee is free. The finance guy was so fast and very nice. I also met the director of maintenance who reminded me that I get free car washes and oil changes. He also told me how to maintain my light colored leather seats. More
I was simply looking for the best deal I could find on a 2011 Jetta TDI. I was not looking for a salesperson but I did find a friendly representative by the name of Chis Fehr at the Bommarito dealership in 2011 Jetta TDI. I was not looking for a salesperson but I did find a friendly representative by the name of Chis Fehr at the Bommarito dealership in St. Peters. The only thing I was missing at the time of purchase was my family to help with the decision on the color. More
This is the second Volkswagon that we have purchased from Andy in the past 8-months. Each time, Andy was able to both get us in the car that we wanted and for the price we wanted. I hope that I am not in t Andy in the past 8-months. Each time, Andy was able to both get us in the car that we wanted and for the price we wanted. I hope that I am not in the market for a new car for some time, but when I do, I hope that Andy is still available at Bommarito VW. More
The overall experience was positive. My only complaint is we had to wait over 2 hours to meet with the finance manager to close the deal. We had a cash deal with no trade in. Once we met with the financ is we had to wait over 2 hours to meet with the finance manager to close the deal. We had a cash deal with no trade in. Once we met with the finance manager it ony took 5 minutes. We were seriously considering walking away as there is no excuse for waiting that long to close the deal. Dan Glaeser our sales person did everything he could to keep us updated and informed, ultimately it was out of his control. He had most of our paperwork filled out before we arrived to speed up the process. Thanks Dan! More
greg made the process very easy for me. he was very pleasant to work with. he located the color and model i was looking for and had it at the dealer the next day. the day i walked into the the dealer i pleasant to work with. he located the color and model i was looking for and had it at the dealer the next day. the day i walked into the the dealer i wasnt expecting to get something done that day but the process was fast and easy. great buying experience More
I was very skeptical about doing business with Bommarito because our experience with buying our Cadilac was not a good one. We were extremly pleased with how we were treated at Voklswagen. Everyone was very because our experience with buying our Cadilac was not a good one. We were extremly pleased with how we were treated at Voklswagen. Everyone was very friendly and seemed to care about us and our car buying experience. More
Tried to work a deal with Dan (bait and switch) Glaeser on Friday, April 1st, 2011. Was unsuccessful with coming to an agreement. Left dealership and went to Bommarito Hazelwood to look and negotiate a dea on Friday, April 1st, 2011. Was unsuccessful with coming to an agreement. Left dealership and went to Bommarito Hazelwood to look and negotiate a deal on same car (Jetta TDI 2011). Before speaking with a salesman, gave Dan(bait and switch) Glaeser another chance by phone to work our deal. He said he can't do it. As I was working numbers w/Hazelwood, Dan texts me a msg stating he could come down $200. I said I was still working #'s with Hazelwd. Again, Dan texts me and says he thinks his boss will work a deal. I sent him a text back and said 24000/8500/2.9 financing 6 yrs. You have me pre approved already. He sent a text back saying "Yes". I sent a txt back "Yes to all?". He sent a text back, "Yes to all". I sent him a text back stating I would get my car back from trade-in manager and for him to start paperwork. I will see him soon". Based on that conversation in text, I assumed Dan(bait and switch) Glaeser had checked with his finance manager regarding the promise of 2.9 financing for 6 years before he promised those numbers. Since I was already pre approved to purchase. In the meantime I am heading back to St. Peters Bommarito with the excitement to work the deal that Dan(bait and switch) Glaeser had said "Yes" to. When I arrived, I sat down with Dan(bait and switch) Glaeser to go over our numbers. Waited for another 1 1/2 hours to see finance mngr Jim Foley. Jim sat down and presented finance #'s that didn't reflect what Dan (bait and switch) Glaeser had previously promised. I questioned Jim's numbers and he said according to my credit scores, that I don't qualify for 2.9 financing. Long story short, Dan(bait and switch) Glaeser should've never promised something that was not true to begin with. Dan(bait and switch) Glaeser baited me back to the dealership with false and\or misleading information and in the finance process the numbers switched. I will never recccommend this dealership to any of my friends and family in the future. Unfortunately, I have to continue bringing my Jetta back to your place of business for my free scheduled maintenance. More
Your online site is excellent and from the moment I contacted Andy my experience was the best. He provided great service. The delivery and paperwork was quick and easy. I got the car I wanted at a fair contacted Andy my experience was the best. He provided great service. The delivery and paperwork was quick and easy. I got the car I wanted at a fair price and now I'm going to have fun fun fun! Thank you. More
The staff and sales representative worked very hard to make a deal that worked for us and for them. The deal was forged throught open and honest negotiation that resulted in a sale. We are very happy wi make a deal that worked for us and for them. The deal was forged throught open and honest negotiation that resulted in a sale. We are very happy with the product and are encouraged about our continued relationship with the dealer. More
The purchase was great and I didn't experience any of the often-seen sleazy behavior at car dealers. I checked with other dealers before Bommarito and they didn't have anywhere near the quality of customer often-seen sleazy behavior at car dealers. I checked with other dealers before Bommarito and they didn't have anywhere near the quality of customer service I experienced. I highly recommend this dealership to anyone contemplating the purchase of a new car. More