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Bomnin Chevrolet Dadeland
Miami, FL
2,673 Reviews
#1 Chevy Dealer in the World. Committed to Excellence. Family-owned and -operated.
We are proud to announce that closing 2021 Bomnin Chevrolet West Kendall and Bomnin Chevrolet Dadeland finished as #1 and #2 Chevy Dealers in the World!
We are a family owned and operated dealership serving Miami-Dade, Broward, the Palm Beaches and the Florida Keys. We believe in the CUSTOMER FOR LIFE philosophy. We treat our customers like family, you will LOVE the way we do business. We are the proud recipients of the GM "Mark of Excellence" award for Outstanding Sales and Service, Chevrolet Dealer of The Year 8 consecutive years (2014 through 2021) and #1 Chevy Dealer in the Southeast Region for 5 consecutive years (2016 through 2020). Chevrolet represents some of the finest cars and trucks in the market. Many of our models have been designated a TOP SAFETY PICK by the Insurance institute for Highway Safety & Consumer's Digest "BEST BUYS." Most new Chevrolet models offer OnStar safety, security, and convenience technologies including OnStar Hands-Free Calling, Wi-Fi, Automatic Crash Response, and Stolen Vehicle recovery. These are some of the MANY reasons why thousands of people join the CHEVY family every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 11:00 PM
Tuesday 9:00 AM - 11:00 PM
Wednesday 9:00 AM - 11:00 PM
Thursday 9:00 AM - 11:00 PM
Friday 9:00 AM - 11:00 PM
Saturday 9:00 AM - 11:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,673 reviews
August 18, 2016
They listen and work hard to work with you. Bomnin Chevrolet was the first place I started to look for a car. The sales rep Dwarn Troutman listened and worked with me to get me the car that I wa Bomnin Chevrolet was the first place I started to look for a car. The sales rep Dwarn Troutman listened and worked with me to get me the car that I wanted on my budget. I’m a little mean when it comes to money. I gave him a very tight budget to work with (I knew I has a lot of nerve), but to my surprise he stayed ambient and honest. I was able to drive to work in an affordable nice car on the same day. Thank God. I wanted to stay tough even after the deal was done… but thanks Dwarn. Cue More
by Cue
Employees Worked With
Dwarn Troutman
August 14, 2016
Terrible Chevrolet to shop I came in with cash money to buy a car. A salesman name Phil quoted me a high price & then told me the price is in stone. Now let me state I'm not a r I came in with cash money to buy a car. A salesman name Phil quoted me a high price & then told me the price is in stone. Now let me state I'm not a rookie in buying a car. This young man played as a salesman & the finance manager. He never got out of his seat to go get the salesman. Then Lorenzo Bomnin statement to the company he have the best prices in town. No this place tag on fees that you really paying over the price for the car. Phil told me the price is not negotiable. I know for a fact that you should never let a customer leave without negotiating a deal. But there lost. I walked right out of that dealership, and walked into another Chevrolet dealership and walked out the door with the price that Lorenzo quoted as his asking price for the Spark. I would not recommend no one to go to Lorenzo Bomnin. More
by Upset
Employees Worked With
Phil
August 10, 2016
Inexcusably Ignoring the Customer and Problematic Vehicle Think twice about purchasing/leasing a vehicle from Bomnin Chevrolet. On April 13, 2016, I leased a 2016 Chevrolet Impala LTZ v6. A seemingly beautifu Think twice about purchasing/leasing a vehicle from Bomnin Chevrolet. On April 13, 2016, I leased a 2016 Chevrolet Impala LTZ v6. A seemingly beautiful vehicle. On May 18, 2016, I brought the vehicle in for service. At 1,662 miles, Bomnin service found the front right brake caliper to be leaking brake fluid. The force to engage the brake pedal was also not normal. The brake system was allegedly bled, but the symptoms remained. An a/c expansion tube was replaced as it was found to be making a "hiss/vacuum leak sound." This was also allegedly repaired, but the problems persist. Mr. Isidro Bomnin, Executive Manager, offered a "swap" of the vehicle for an almost identical vehicle. Unfortunately, the "swap" vehicle had extremely jerking driving behavior. I told this to JC, Service Manager, and he explained that this happens with "electronic transmissions". So, it did not make sense to swap a problematic vehicle for another problematic vehicle. I had no less than six (6) loaner vehicles during this time. On more than one (1) occasion, I asked the service employees if I would be able to drive a Tahoe as a loaner vehicle, but I was denied. However, it was very obvious that the Spanish speaking clientele were happily given the Tahoes as loaner vehicles. The Tahoe would have been closer to the LTZ line of my vehicle. On one (1) occasion, I was shamefully issued a used Chevrolet Cruze as a loaner vehicle. It had sales signs strewn all over the windshield, including writing that was in chalk. I could hardly see as a I drove home. As I pulled away, the staff laughed at me. During another service visit, a new Chevy Malibu was given to me as a loaner vehicle. I was never told that this vehicle was to be test driven as a replacement. Unfortunately, as I drove from Palm Beach County to Miami at night, the vehicle began to make scraping noises. I stopped at the Pompano station and a road ranger said there was something wrong (maybe the transmission), and that I best tow the vehicle. I then spent hours in the tow truck cab with 2 strangers. As I arrived at the dealership, I was again made the laughing stock. On July 3, 2016, I was in contact with Isidro Bomnin. Isidro relayed to me that he would be out of town on July 4, 2016. However, Isidro assured me that Juan Miguel in sales would complete the replacement. I contacted Juan Miguel on July 4, 2016, and he denied knowing anything regarding the replacement matter. Since that time, Isidro has not returned my phone calls and has not replaced the problematic vehicle. As an aside, I met with Arnaldo Bomnin and he attempted to get me into a "new lease" with a vehicle that was on the showroom floor. Isidro had given me his word that the replacement transaction would not incur any further costs. So, this "new lease" with money demanded up front was not what was agreed upon. In addition, I met with Mr. Price, my initial salesperson. He asked me what vehicle I was interested in. I told Mr. Price I was interested in a replacement vehicle. Mr. Price pulled a Chevrolet Tahoe around and said that a base model Tahoe would do. That's the last I heard from anyone at the dealership. This situation could have been remedied back in July 2016 when Isidro Bomnin assured me that the replacement would take place without any further hitches. Instead, my phone calls, text messages, and e-mails have been ignored. Maybe Isidro will make good on his word. I have complied and brought the Impala in consistently to service. Unfortunately, it is becoming a full time job and the dealership will not pay my wages for missed time. Currently, the vehicle is leaking brake fluid in the cabin of the vehicle, including the brake pedal itself. I have attached a few pictures. It will have to be towed and I will be laughed at again. Please note that I frequently have to use a service dog due to disability. I made this clear to Isidro. Unfortunately, I was still given the smaller loaner vehicles which did not allow the service dog to fit. I hope that this unfortunate situation does not happen again. I hope the Bomnin family makes good on their assurance of a safe replacement vehicle. More
by DCM
Employees Worked With
Arnaldo Bomnin, Dealer Principal, Isidro Bomnin, Executive Manager, Juan MIguel Rodriguez, Juan Carlos Herrero, Manny Acosta, John De La Torre, Raul Martin, Matthew Price, Yanisley Bomnin
August 10, 2016
Terrible service The worst dealership I've ever dealt with. Their service department is the horrible do yourself a favor and take it to another dealership. They The worst dealership I've ever dealt with. Their service department is the horrible do yourself a favor and take it to another dealership. They promised my car would be ready anddidn't look at it for four days. Once they do they never fix the problem More
by M99
Employees Worked With
Rene Marti
August 01, 2016
Failure to communicate once they have your money They refuse to return phone calls or emails. Once they have your money they are done with you! No follow up no communication! Had to drive to them 3 t They refuse to return phone calls or emails. Once they have your money they are done with you! No follow up no communication! Had to drive to them 3 times to get them to respond. This is not a business I will ever do business with again. I would rather pay more money for my car and get good customer service. More
by Natelisa
Employees Worked With
John De La Torre
July 09, 2016
Great Experience Our Salesman , Danny Cutie was fantastic, he listen to our needs and was able to help us find a vehicle to our liking. His attention to costumer servi Our Salesman , Danny Cutie was fantastic, he listen to our needs and was able to help us find a vehicle to our liking. His attention to costumer service was excellent.. The dealership is also very inviting and the staff are very personable . Another call-out is for the GM Eduardo , I felt he sincerely wanted to work with us in getting the right price. Cheers, to Bomnin Chevrolet!!! More
by Edcal
Employees Worked With
Daniel Cutie
July 02, 2016
nightmare service Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was i Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was in perfect condition and they perfectly know that . When Iwent to pickup the car the mechanic said that the car may not work now. Is being over a month now and I decided to pickup the car by a towtruck because my car being exposed to the sun and rain and now noticed that the try to damage or steal the part of my hood. Any way I am a US Army Veteran disabled and don'thave the time and the condition to be dealing with people. My only choice is the court . See you there soon. Thank you. More
by corvette
Employees Worked With
mechanic .don't know the name, Juan Carlos Herrero, Fabian Villarreal
June 29, 2016
Worst Experience Ever Purchased a brand new Z51 Cherry red corvette last Friday. I asked our salesman Manny at 2:00 as the finance guys were shopping us around to different Purchased a brand new Z51 Cherry red corvette last Friday. I asked our salesman Manny at 2:00 as the finance guys were shopping us around to different banks if he could send the car to detail for a cleaning so it would be ready when we were finished. He said yes no problem, ok consider it done. 3:00 asked Manny once again if he could send the car to detail so that it would be ready when we were finished so we wouldn't have to wait, he said sure no problem. 5:00 asked Manny a third time if he could send the car to detail as we were now sitting down to sign all of our papers and he said sure no problem. 5:30 finished our paperwork and now Manny said uh oh we cannot send the car to detail because now it is raining so you will have to wait. went to dinner to give them an opportunity to detail the car especially since we were paying $899 for dealer prep which includes delivering the car clean. Got back from dinner and the car was back from detail and still filthy. They sent the car back into detail and yes as we expected we sat there waiting. This is not even the worst part.....The condenser on the air conditioning was bad and the car had no A/C. Now we are finally on our way home 69 miles back to Boca with our brand new chevy corvette and the A/C is not working properly. We take it into out local Chevy dealership the next day after a very hot and uncomfortable ride home and are told we will figure it out and get back to you. Now a few days goes by and we are told that the condenser is bad and even worse they are on back order. nothing like buying a new car and having it for one day!! It has been in the shop for almost a week now. I am especially thankful to the GM at Bomnin chevy whom i called and he never called me back. I called him the next day and left him a 2nd message and once again he did not call me back. Here is the bottom line....while Bomnin chevy spends a lot of money to make their dealership look pretty they don't spend any money on making sure their cars work properly and they really stink at calling people back. I won't be going back there ever again. More
by hatebomninchevrolet
Employees Worked With
Manny Acosta
June 29, 2016
Worse nightmare I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $300 I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $3000 in repairs. All I want is my car working again they can forget about the the recall. I don't care any more .First they said the steering column needed to be replaced and now they add that the BCM ( computer ) also needs to be replaced. They will see me back in court soon. That my next step . Fabian Villarreal said that he just works there and has nothing to do with it . JC Herrera just give me some unreal explanation,different from the mechanic told me before. I just pick up my car in a tow truck and The manager JC didn't even want to look at me directly I'm a US Army Veteran disabled and i hate it when people take advantage of other people. THANKS GOD BLESS YOU ALL. More
by Nightmare
Employees Worked With
Juan Carlos Herrero, Fabian Villarreal
June 23, 2016
Best car purchasing experience. ( Corvette Z51 2lt ) He was extremely knowledgeable about corvettes and was a true professional, I felt no pressure during the sell, everything went very smoothly and was He was extremely knowledgeable about corvettes and was a true professional, I felt no pressure during the sell, everything went very smoothly and was conducted in an amicable manner. Mr. Pineiro was able to answer every single question I had and did a fantastic job of explaining everything so that there were not even many questions to ask in the first place because I was so informed by him. The customer service was absolutely superb and I highly recommend him to anyone with great confidence that they will not be disappointed and probably have one of the best if not the best transactions in obtaining a corvette. More
by George Perdices
Employees Worked With
Gabriel Pineiro
