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Bomnin Chevrolet Homestead
Homestead, FL
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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535 Reviews of Bomnin Chevrolet Homestead
February 21, 2023
I was a die hard Chevy fan until this dealership. Bought a brand new 2021 2500 HD. At 10,000 miles I had a light come on saying to get the brakes serviced immediately. I took it to the closest dealer Bought a brand new 2021 2500 HD. At 10,000 miles I had a light come on saying to get the brakes serviced immediately. I took it to the closest dealership. This one. They initially asked me if I’d been driving around with the parking brake on… The answer is no. It’s an electronic parking brake, and is designed to set itself and release itself. If the truck goes into gear, and the gas depressed, the electronic parking brake does not remain on. It’s not possible, by design. I tried to relay this point. Then the dealership changes their tune and says it’s my fault due to corrosion and they won’t cover the repairs. $3000 in repairs! On a truck with 10,000 miles, that’s under warranty. I never had any indication of an issue. Bomnin will screw you! And don’t expect GM to help either. They just say their techs are their eyes and ears… Insert eye roll here. I’ll never go Chevy again. Trading their worthless xxxx as soon as I can get the funds to pay their ridiculous bill. More
by NeverChevy
Employees Worked With
Jason and Craig
February 18, 2023
I was very pleased with my service at Bomnin Cadillac Homestead. I found the car I've been looking for for months. The staff was very nice to me and my son. I received an incredible offer on my trade in. Homestead. I found the car I've been looking for for months. The staff was very nice to me and my son. I received an incredible offer on my trade in. Victor Penate was my sales consultant and took great care of me! He found the vehicle I was looking for, got me a great deal, and was very friendly. Easy to talk to. Everything was acceptional and much appreciated! The dealership was very clean and professional. More
by alexandra
Employees Worked With
Victor Penate
February 07, 2023
Bomnin's Michael Nicolas was excellent! extremely knowledgable and competent. He was able to inform us of all the characteristics present in the cars we were considering and assisted us in extremely knowledgable and competent. He was able to inform us of all the characteristics present in the cars we were considering and assisted us in making a wise choice. I'd heartily suggest Bomnin and Mike. More
by Frances
Employees Worked With
Michael Nicolas
February 04, 2023
The worst experience I have had with a dealership and I have worked in the industry for many years. Their service department is terrible. Advisor Jason is the worst at communicating and did not listen to m have worked in the industry for many years. Their service department is terrible. Advisor Jason is the worst at communicating and did not listen to my request. A regular maintenance that should have taken a few hours turned into them having my car for a month. Instead of giving me an idea of what needed to be done in regard to some noises and a shifting issue, he ordered parts, scheduled an appointment with an adjuster, and started warranty claims. Because they had already started the process, I just let them finish. I was finally told my car was ready for pick up. I went in to pay and they had quoted me the wrong over the phone. So I ended paying more than expected. However, I paid and proceeded to my car. My husband checks the car prior to leaving and it was doing the same exact thing they stated they fixed. We went and spoke to Juan the Manager and he asked us to leave the car an extra day and they would make it right. We also made our frustrations over our experience and their lousy customer service skills known as well and he stated he would look into it. Stated they recorded all calls in and out and would pull the calls. Which Im pretty sure he did not. Im all for protecting the brand but you gotta step in and deal with your inexperienced staff. Next day we get a call the car is ready and they even washed it for us! Went in after work and guess what? SAME ISSUE! However this time around we had noone to complain to. We left the car again. I also texted Juan and let him know what was going on and that I would be in the next morning. 2/3/23 at 7 am we get to the dealership and I go straight to Juan. He asked what was going on. I tell him, and he says let's go take a look. He gets in the car with my husband and he shows him that after multiple times of shifting into gears the car hits. It shifts really hard. Juan states this is normal. How is it normal if It was not bad when we purchased it 7 months ago. My husband has a beat up 2005 project truck that shifts better than this. But Juan was dead set that this is normal. Frustrated and having to get to work we took the car. Needless to say the car is having the same issue and my alignment is totally OFF! Mind you the receipt shows an alignment had been completed. My car drifts all the way to the right! Don't let the positive reviews fool you, alot of them are fake. Check the other review pages and you will find alot of the same complaints. They are billing warranty and are not completing the jobs correctly. They are costing customers more money after they visit here. Again, I am not just a regular patron. I have been in this business and know the ins and outs and what is expected. We are going to try one more time to get our issues addressed and if they continue to give us the run around TRUST this will be escalated all the way up to the State of Florida. More
by cnj0517
Employees Worked With
Jason (advisor) Juan (Service Manager)
January 31, 2023
My experience at this dealer was an amazing one. I went in and with the help of my salesman angel, he was able to get me out of my old car and into something new very easily. I went in and with the help of my salesman angel, he was able to get me out of my old car and into something new very easily. More
by Papjavz
Employees Worked With
Angel
January 24, 2023
He was courteous, not pushy. His knowledge of the vehicle was extensive. He was extremely helpful and showing me all about my new vehicle. He asked me to call him any time with a His knowledge of the vehicle was extensive. He was extremely helpful and showing me all about my new vehicle. He asked me to call him any time with any problems my kind of dealer. More
by island96000Bobby
Employees Worked With
Gary
