Bomnin Chevrolet Manassas - Service Center
Manassas, VA
1,866 Reviews of Bomnin Chevrolet Manassas - Service Center
Great service. Excellent communication of service and explanation of repair! Will come back for future service needed for all of my cars. Excellent communication of service and explanation of repair! Will come back for future service needed for all of my cars. More
The woman who was my repair service adviser/representative was super helpful and so was the gentleman managing my vehicle's repair. They did an outstanding job. adviser/representative was super helpful and so was the gentleman managing my vehicle's repair. They did an outstanding job. More
1. The techs did not torque down the valve stems and I had flat tires all week until I took the vehicle to NAPA and they showed me that they were only finger tight in 2 of the 4 tires. had flat tires all week until I took the vehicle to NAPA and they showed me that they were only finger tight in 2 of the 4 tires. More
I have literally gone to 3 different Chevy Dealers in the DMV, and each one of them has been a bad expierence. I was hoping this dealer would be different and it was! Great communication, speed of service, k DMV, and each one of them has been a bad expierence. I was hoping this dealer would be different and it was! Great communication, speed of service, knowledgeable and friendly staff. More
This dealership is usually great and their in-house customer service reps are exceptional... especially Nicole and Julia... but we recently had some work done and the service team who did the work, did customer service reps are exceptional... especially Nicole and Julia... but we recently had some work done and the service team who did the work, didn't clean off the engine appropriately before or after service. We called and brought the car back in for the cleaning team to clear off the rat feces from off the engine block and battery under the hood... it looked like they had maybe tried to brush it off, but it was still not removed are really cleaned off... not acceptable. Especially after we brought it back to have it cleaned. Usually better service here. This was definitely a disappointment. But big thanks again to Nicole for trying to rectify the problem. More
She was open and honest. She did everything right. She made me feel like I wasn't a girl being scammed like most auto places because I don't know anything about cars. She cal She did everything right. She made me feel like I wasn't a girl being scammed like most auto places because I don't know anything about cars. She called me and emailed me to keep me informed. She was funny!! She did an excellent job. I would come back just because of her. She has excellent people skills and don't mind my questions or concerns at all. More
Dropped off the vehicle night before. Called the service department at 10am only to be told that 'they called' at 730 am and left a message. I have no message or missed calls from that mo Called the service department at 10am only to be told that 'they called' at 730 am and left a message. I have no message or missed calls from that morning. According to service rep, the emissions technician wasn't coming in. I had an appointment for 8am which at been scheduled 12 days in advance for this service. Before I could ask if they could recommend a place to get the emissions tested done on a Saturday the service person rudely hung up the phone. Totally unprofessional and disrespectful. More