Bomnin Chevrolet Manassas - Service Center

Very clean and friendly staff, closed the deal and drove out of there in less than 2 hours. out of there in less than 2 hours. More

Great service department. Manager assigned a technician to ride with me to hear the noise that I was hearing. The technician noticed the noise and suggested a solution. The Manager assigned a technician to ride with me to hear the noise that I was hearing. The technician noticed the noise and suggested a solution. The vehicle was scheduled for a fluid flush and repair of Thermostat the next day. The problem I am still having, is, if the dealership conducts this "100 point" inspection that they claim, why did the vehicle make it to the sales lot with the problems that I experienced the first 12 hours of ownership. More

Service Writer Mr. Benitez was awesome, courteous and punctual with the services my vehicle needed, thank-you. Benitez was awesome, courteous and punctual with the services my vehicle needed, thank-you. More

Giovanni was great. Got me in for my appointment and out ASAP. Very professional. Thanks guys! Got me in for my appointment and out ASAP. Very professional. Thanks guys! More

Very difficult to get in touch with service. Not attentive or responsive. Took me a couple of days to finally get through to a person. Left numerous messages. Not attentive or responsive. Took me a couple of days to finally get through to a person. Left numerous messages. More

Gio was able to assist me obtain an emissions test quickly. Was able to get me on my way promptly as promised. quickly. Was able to get me on my way promptly as promised. More

I arrived at 2:30pm for my vehicle inspection and was informed that it would be ready in approximately an hour. After waiting for two hours, I called them back and they informed me that they were busy an informed that it would be ready in approximately an hour. After waiting for two hours, I called them back and they informed me that they were busy and unsure if they could inspect my vehicle that day. I expressed my frustration, stating that they should have informed me earlier so I could have taken my vehicle elsewhere. More

First time visit, was a great service, especially the appointments and service were on time as promised which one rsrelyly finds anywhere else. Many thanks, I will come back for more service, mind you I appointments and service were on time as promised which one rsrelyly finds anywhere else. Many thanks, I will come back for more service, mind you I am a technician snd a mechanic myself, thanks again. More

Service staff was easy to talk to and took time to listen. Questions were answered well and suggestions from the staff were excellent. listen. Questions were answered well and suggestions from the staff were excellent. More

Took my car in for airbag light and two recalls. Dealership did not provide updates on service, had to reach out to them multiple times for updates even when service advisor promised to call me and Dealership did not provide updates on service, had to reach out to them multiple times for updates even when service advisor promised to call me and didn’t. Service advisor could not provide me with accurate etas and said it shouldn’t be long but actually took over a week for 8 diagnostic hours. Service advisor couldn’t provide me an update on when they would be able to get recall part, said recall part was in back order. Dealer tried to over charge me for service, told me it would be $500 charge but told me at the end it would be over $1k, then they tried to give me a small discount to make me feel better for them trying the bait and switch. Took my car to another Chevy dealership and they said they could get the recall part overnighted. Service advisor obviously didn’t know what he was doing. Dealer tried to up charge me for services not needed, asked multiple times to have my rotors replaced but I already had them replaced under 10k miles before. Finally once I got my car back the seat belt was not reconnected to car and they had to take back the car again ti quickly put it back together. Such a waste of money and time. Would not recommended this dealership! More