
Bomnin Chevrolet West Kendall
Miami, FL
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I leased two Chevys in 2020 from this company @ the time of delivery the salesman by the name of Fran said I was entitled to one oil change and tire rotation complimentary however when I made an appointment of delivery the salesman by the name of Fran said I was entitled to one oil change and tire rotation complimentary however when I made an appointment for this service on June 21 the service advisor Noel told me different and because the offer was only good for a year I would need to pay $79.99 plus tax and disposal, as I was leaving I ran into Fran and when I explained the situation he agreed of one oil and rotation as courtesy per lease contract but there was nothing he could to for me as a customer I don’t think this is a good professional practice to bring back repeated customer,is a shame. More
Normally, I would give them 5 stars, however, when I picked up my vehicle, my driver side door was severely damaged. It was not damaged when I took it in for a starter issue. The manager had the body picked up my vehicle, my driver side door was severely damaged. It was not damaged when I took it in for a starter issue. The manager had the body shop adjust the door so I could close it without causing further damage since the door and fender were on top of each and the door frame is bent. However, a month later, I am still waiting for the dealership to repair my vehicle. A very disappointing experience. More
Scott Ericsson is THE best! Service Representative. Honest, tells when and what service required while respecting your time. Recommend having appointment for scheduled maintenance. However, they will a Honest, tells when and what service required while respecting your time. Recommend having appointment for scheduled maintenance. However, they will always work you in when necessary. More
Rey Gonzalez was great, knowledgeable. Service was quick, a little overprice for a less than two hour job. Car wash take forever to bring your car a little overprice for a less than two hour job. Car wash take forever to bring your car More
The issue that I brought my truck in to have repaired was not repaired. The service writer told me that my truck was road tested and it clearly was not. My time was 100% wasted. not repaired. The service writer told me that my truck was road tested and it clearly was not. My time was 100% wasted. More
This dealership makes you leave a positive Google review in front of them before you leave. So why is my review a 1 star? Because Oregon point blank lied to me about a truck that was “physically on the lot. in front of them before you leave. So why is my review a 1 star? Because Oregon point blank lied to me about a truck that was “physically on the lot.” Drove over an hour to get the exact vehicle I wanted and it was in fact not on the lot and still in transit. Went to look at a “similar” vehicle on the lot and it did not have the options I wanted. I ended up getting a truck that is not what I wanted because I needed a truck last weekend (why I drove so far to get the vehicle I wanted). The salesman (Jonathan) did try to deliver good customer service but I was aggravated the entire time. The finance person barely said a word the entire transaction and acted mad at me. After everything was done, waited almost two hours to get my vehicle and drive home. I’m disappointed because nobody has responded to my negative review (which says a lot) and I wanted to like this dealership based upon the owners philanthropy. Maybe I had bad luck with one dishonest salesman? Such a shame... More
I purchased a used vehicle I saw online at at a very good price. (The added fees I thought were a little high). The dealership does have a very large inventory and selection on their lot. Everyone I met w price. (The added fees I thought were a little high). The dealership does have a very large inventory and selection on their lot. Everyone I met was very courteous. My salesman Luis Angel was extremely pleasant to work with and made sure all details were completed before I left the dealership with my vehicle. I truly enjoyed working with him and I would definitely recommend his service. Julian in Finance made the process very easy and was also very nice to work with. More
Well the service area is more than excellent, but the mechanics don’t seem to know what they are doing because I have taken my truck 6 times for my AC bad smell and they can not fix my problem and then t mechanics don’t seem to know what they are doing because I have taken my truck 6 times for my AC bad smell and they can not fix my problem and then they create another mechanical issue where my AC cold air is not working at times, I’m tired of having to bring my truck and not getting fixed I be live I’m going to see my lawyer to see what we can do about this issue, or get it fix or get another truck in exchange MR. BOMNIN and thank you very much for your attention. Roland Matos at your services!!! More
Great service experience! I have been coming to this dealer for a few years now and every single time I receive excellent service. The staff is very professional and friendly. dealer for a few years now and every single time I receive excellent service. The staff is very professional and friendly. More
Great experience, super friendly people and great deal I recommend it 100% pass by and ask for anier rivero he is going to help you get what you looking for at a great price! recommend it 100% pass by and ask for anier rivero he is going to help you get what you looking for at a great price! More