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Bomnin Chevrolet West Kendall
Miami, FL
1,787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 04, 2025
Besides providing the financist with the payoff letter from Nissan and advice not to use Dealer Track they went ahead and use it. You guys sent an overpayment amount and keep harrasiming me for that amoun from Nissan and advice not to use Dealer Track they went ahead and use it. You guys sent an overpayment amount and keep harrasiming me for that amount. I had to lost one day of vacation because dealing with Nissan to resolve this issue that GM caused. Also, after agreeing to a price with the seller the finansist tried to increase the monthly payment twice. For sure this is the first and last time I am doing bussiness with your company More
by William Ros
Employees Worked With
Rolando Silven, Arnaldo Bomnin
June 12, 2025
TERRIBLE. DO NOT PURCHASE A VEHICLE HERE. My husband purchased a used Toyota Tacoma here recently with Martin Centeno. That evening, the front and back ligh DO NOT PURCHASE A VEHICLE HERE. My husband purchased a used Toyota Tacoma here recently with Martin Centeno. That evening, the front and back lights were completely blown out. Tried to call the dealership to get a reimbursement on the purchased lights that we had to buy and install OURSELVES, only to be told "only the manager can approve this." Could not get any information regarding who the manager is or what they will be doing to resolve the issue that THEY are at fault for. Not sure why this is such a mystery when a simple Google/LinkedIn search provides plenty of public information. I'm sure you can guess that we have yet to receive any phone call or correspondence regarding this issue yet. Not to mention, the LoJack that was supposed to come with this vehicle was MISSING! Surprised? We aren't. Before making any decisions, do your research—there are numerous detailed accounts on Google, Reddit, and Facebook exposing their questionable and often shady business practices. You’re far better off visiting an AutoNation location in Broward County, where customer service actually matters. This dealership is solely focused on closing the sale, not supporting customers after the fact. Many of the glowing reviews are solicited immediately after purchase—before customers have a chance to uncover any issues. Like many others, I will be filing a formal complaint with the Better Business Bureau. Unfortunately, that seems to be the only way to get a response or any form of accountability from this place. More
by JP129
Employees Worked With
Arnaldo Bomnin
May 17, 2025
Great service! Everything was done in short time, A punched tire, maintenance and sensors fixed. Lenny did a great job and took care of everything. Everything was done in short time, A punched tire, maintenance and sensors fixed. Lenny did a great job and took care of everything. More
by alhehr
Employees Worked With
Leonardo Valdivia
April 18, 2025
I purchased my Suburban in January, every time I had to bring it for service, no one would call you back. Last night I SUV would not start (electric issues) and had it towed to the dealership, since then, bring it for service, no one would call you back. Last night I SUV would not start (electric issues) and had it towed to the dealership, since then, left several voice mails for someone in service to called me back, NO ONE DID. Today Friday 4/18/25 I had to visit dealer in person, was promised they would diagnose the problem and the Service Advisor Gabriel Leon would call me. NO ONE DID AGAIN! I LEFT VOICE MAILS TO HIS EXT AND OF COURSE NO BODY MONITORS THE VOICE MAILS IN THIS DEALER. DEALING WITH THESE PEOPLE IS AN ON-GOING NIGHTMARE, THEY ARE only GEARED FOR SALES BUT AFTERWARDS, SERVICE BE xxxx. AND ONE MORE THING, I ASKED TO SPEAK WITH THE GENERAL MANAGE AND HE WAS NO WHERE IN SITE, PROBABLY HIDING IN HIS OFFICE IN THE SECOND FLOOR. More
by Rob
Employees Worked With
Ariel (sales manager) Gabriel Leon, Arnaldo Bomnin
April 15, 2025
Excellent customer service. The instructions provided by the salesperson, Santy Vidal, were unbeatable. I'm grateful for the service, which is why I always come back. The financ The instructions provided by the salesperson, Santy Vidal, were unbeatable. I'm grateful for the service, which is why I always come back. The financier was also very cordial and helpful. Thank you. More
by Maria L Gonzalez
Employees Worked With
Santy Vidal
