Boniface Hiers Chevrolet

Would give a negative star if there was one. I took my vehicle in for service on 6/20/25 due to 3 different issues. From the start, the service girl Cheyenne was rude, had attitude, her customer I took my vehicle in for service on 6/20/25 due to 3 different issues. From the start, the service girl Cheyenne was rude, had attitude, her customer service sucked. they DIDNT touch my vehicle until 6/30/25. For some of the same reasons as other reviewers. The warranty for LIFE is a complete joke and lies. Luckly, I have extended warranty. I needed a rental was told it would be covered for 10 days. I had to pay for it, and I would get reimbursed Finally, after multiple calls of checking on the status of my vehicle. I had to speak to service manager Tim to get answers. I was told by him 2 of my parts were in stock and would be put asap, the other would be coming in the next day and would also be put in ASAP that morning. That morning, I called and spoke to Cheyenne, she told me none of the parts were in. Hmm... not what I was told by service manager. I demanded that my vehicle be done by end of business 7/2/25. I turn my keys in for rental, I asked Cheyenne what the status of my vehicle her response was "didn't I tell you yesterday" excuse me!!! I don't care if you told me 2 hours ago, I want to know the status. So RUDE and DISRESPECTFUL to me as a customer. Again, called that day to make sure it would be done. Cheyenne told me she wasn't sure if it would be. Lies because I called back and spoke to someone else was told it was DONE and had been done. Picked up my car end of business. Then notice I had been charged for the rental car; I called the service manager Tim was told it would get taken care of. NOPE I had to call the general manager Mike and told it would be taken care of. After 2 weeks back in forth fighting and arguing to get my reimbursement between chevy manager Mike and Thrifty the rental place. Finally, I got it 3 weeks later. It was the worse experience I have EVER had. I do NOT recommend. Still to this day getting calls and texts from the sales department want me to business with them. The answer to that is a BIG xxxx NO!!!!! More

Jessica is awesome. I love that she is so patient and passionate at what she does. I greatly appreciate her assistant at all times thank you Jessica for all that you do. I love that she is so patient and passionate at what she does. I greatly appreciate her assistant at all times thank you Jessica for all that you do. More

Everyone was super helpful and knowledgeable. Seth went above and beyond to help us and make everything work Seth went above and beyond to help us and make everything work More

We have had very good service with Boniface-Hiers Chevrolet and especially with the service department, Bobby Sternberg and the service department manager, Tim, and all the technicians that have work Chevrolet and especially with the service department, Bobby Sternberg and the service department manager, Tim, and all the technicians that have worked on our cars. The attention given to us and our vehicles, which is all done in a timely manner, is what keeps us coming to them for all our needs. We enjoy the ability to work with the dealership and always get very good treatment. More

Bobby is always a pleasure to work with! Great communication throughout the process of getting services done. Great communication throughout the process of getting services done. More

Trevor awesome this has been best dealership experience ever. Keep up great customer experience. David in service also very good. ever. Keep up great customer experience. David in service also very good. More

Boniface-Hiers is always friendly, helpful and professional!!! I highly recommend them!! My recent purchase on 7-3-25 was navigated by my salesman Brad! He is very attentive and professional!! Gre professional!!! I highly recommend them!! My recent purchase on 7-3-25 was navigated by my salesman Brad! He is very attentive and professional!! Great job by the entire team!!! More

Salesman was well mannered and answered all the questions I had about the vehicle I was buying and made the process easy. I had about the vehicle I was buying and made the process easy. More

Working with Omar was a great experience. Treated with respect. Not pushy. Answered all my questions and did was what was needed to make the purchase comfortable. I’d recommend this dealershi Treated with respect. Not pushy. Answered all my questions and did was what was needed to make the purchase comfortable. I’d recommend this dealership to anyone. More

Excellent service. Fast, got a ride home from them while waiting. Texted me and brought me back when car was ready. Only did what was needed. No add ons. Bobby was supe Fast, got a ride home from them while waiting. Texted me and brought me back when car was ready. Only did what was needed. No add ons. Bobby was super helpful. Repair was perfect. David Edwards More