Boniface Hiers Chevrolet
Melbourne, FL
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Obrive um excelente atendimento apesar de nao compreender o Inglês, mas seu funcionário me atendeu com muita presteza e acolheu meu problema e tambem solucionando a contento sobre o schedule de serviço de r o Inglês, mas seu funcionário me atendeu com muita presteza e acolheu meu problema e tambem solucionando a contento sobre o schedule de serviço de recalls. More
From using the user friendly website, to finding a vehicle of interest, to looking at the vehicle and purchasing it; it was a pleasure. vehicle of interest, to looking at the vehicle and purchasing it; it was a pleasure. More
STAY AWAY FROM SERVICE DEPT! ! If had ZERO star option would have given ZERO or NEGATIVE STARS ! Went in for appt to get simple oil change. Was told 30 minutes to complete, so I w ! If had ZERO star option would have given ZERO or NEGATIVE STARS ! Went in for appt to get simple oil change. Was told 30 minutes to complete, so I waited for completion.. ended up being 2.5 HOURS !! That was problem #1. Issue #2 was far worse. Issue #2.. vehicle was in PERFECT condition ( garage kept ) no damage/defects at all. When they brought vehicle back out & handed back key I did quick walk around. Luckily I did since found paint damage on drivers door (scratches). Notified service advisor, called manager to come look. Manager looked, saw damage & sent me to body shop to gave "buffed" out. Body shop was 2 blocks away, went straight there from dealership. Upon arriving at body shop it was discovered that there was greater damage to lower front valance/bumper. Major dent & paint damage in front, appears techs hit something while in service dept possession & didnt mention it to advisor & certainly not to me. So AVOID SERVICE DEPT AT ALL COSTS but if you must visit service.. word of advice.. DO FULL & COMPLETE WALK AROUND INSPECTION immediately upon getting key back & BEFORE leaving dealership. This must be a BH ongoing issue across ALL BH dealerships. Purchased a Jeep from BH dealership, found paint damage that had been concealed & NOT told. Had to ARGUE with service manager for several days. Even took Jeep to body shop to get estimate for repair (as service manager had agreed to) only to find out vehicle had been severly damaged front end prior, BH had sent to shop for repair. Then after arguing another week, service manager REFUSED to have repaired/corrected! STAY FAR AWAY FROM ANY BONIFACE HIERS DEALERSHIP !! More
They were very professional and well informed. Done a fast deal that both parties were happy. Would do business again in the future. Done a fast deal that both parties were happy. Would do business again in the future. More
Have been going to this dealership for years. Always great service. Bobby, in the service department, is the best. Thank you, Bobby, and the rest of the team at Boniface-Hiers Chevrolet. Always great service. Bobby, in the service department, is the best. Thank you, Bobby, and the rest of the team at Boniface-Hiers Chevrolet. More
I have been taking my vehicle here for the past 4 years for oil changes and warranty repairs. One of the service managers assisted me with an issue. Told me they would be in touch and true to their word th for oil changes and warranty repairs. One of the service managers assisted me with an issue. Told me they would be in touch and true to their word they called back with a resolution. I go to the same service advisor, Christine Pulice, almost every time I go the dealership. She is very attentive and always asks about my vehicle to determine if she is able to provide additional asstance for my vehicle. Its a pleasure to work with her when I need to bring my vehicle in. She instills trust and I know I will be well taken care of. She is definitely an asset the the service team! More
Christine was very helpful as usual, car was done quickly and complete. Thanks Christine. I’ve been to other dealerships over the years but she is the best service writer. and complete. Thanks Christine. I’ve been to other dealerships over the years but she is the best service writer. More


