Boniface Hiers Chevrolet

Thank you Christine Pulice for your help with my Black 2024 Chevrolet Traverse L T 2024 Chevrolet Traverse L T More

Everyone that I dealt with was super nice and helpful, answered any questions I had. Sean Hauck as my salesman and before I even met with him he sent videos of the car inside and out and was so easy going answered any questions I had. Sean Hauck as my salesman and before I even met with him he sent videos of the car inside and out and was so easy going. More

They did a great job with out high pressure or games. Sean was excellent and knowledgeable. I will be returning for service. Sean was excellent and knowledgeable. I will be returning for service. More

Service advisor Bobby did a great job helping me with a tire issue even thought I did not have appointment tire issue even thought I did not have appointment More

Christine was fantastic to work with. She was kind, attentive, and made the whole service experience easy and stress-free. I really appreciated her clear communication and the fact that s She was kind, attentive, and made the whole service experience easy and stress-free. I really appreciated her clear communication and the fact that she made sure all the work was completed within the timeframe given. Christine is a wonderful service advisor, and I’d gladly recommend her to anyone bringing their vehicle in. More

As soon they get your signature, customer service goes out the window. Trying to get simple task done takes weeks and getting a response seems to take just as long. It may not be the dealership as a whole out the window. Trying to get simple task done takes weeks and getting a response seems to take just as long. It may not be the dealership as a whole but my back office guy sucks. More

Brought my truck in for some routine maintenance. Although they were busy Christine checked me in promptly, made sure there were no recalls and set up all my maintenance requests. Great communicatio Although they were busy Christine checked me in promptly, made sure there were no recalls and set up all my maintenance requests. Great communication, I received a text when my vehicle was ready. Quick easy check out process and they even washed my truck. Thank you Christine! More

Avoid this service department at all costs. I have been bringing my personal vehicles and my company’s work trucks here for decades, but they have officially lost all of our business. I brought I have been bringing my personal vehicles and my company’s work trucks here for decades, but they have officially lost all of our business. I brought my 2023 Corvette Z06 in for a recall, fluid changes, and a critical alignment. The steering wheel had been left crooked from a previous alignment here, which was explicitly noted on the intake paperwork. I told my advisor, Robert (Bobby) Sternberg, repeatedly that it needed to be fixed correctly.They kept my car from Saturday until Tuesday afternoon. I paid a massive $2,525.08 invoice (using a mix of my credit card and $291.24 in Chevrolet Reward Points) before they even let me see the car, only to sit inside and find the steering wheel was still completely crooked. I immediately brought it back, and the service manager promised it would be the first thing fixed Wednesday morning. Instead, they called at 10:30 AM claiming the car was "in the system," but I watched my OnStar GPS tracker show my car sitting entirely idle in the back lot all day long.I had to go in, demand my car back, and force a refund—which they claim will take days to process by check. Now I have to drive 35 minutes to a completely different Chevrolet dealership just to get a basic alignment fixed properly. Absolutely incompetent service and zero respect for a customer's time, money, or high-end vehicles. More

I must say that I was treated like family at the door with the up most respect. They thank me for my service and was able find the problem of my vehicle. Which the other dealer couldn’t tell me.. Thanks, with the up most respect. They thank me for my service and was able find the problem of my vehicle. Which the other dealer couldn’t tell me.. Thanks, to Big Bobby at services thumps up to Boniface Hiers and Detailing service. More

Great Customer service! Kept me informed every step of the way. They made it fast and easy! Kept me informed every step of the way. They made it fast and easy! More