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Boniface Hiers Chevrolet
Melbourne, FL
887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 887 reviews
February 24, 2023
I live any business that actually follows appointment times!! I was in and out in very little time. The service rep (robert) told me exactly what to expect as far as time needed to complete service, and times!! I was in and out in very little time. The service rep (robert) told me exactly what to expect as far as time needed to complete service, and it was accurate. I was offered a rental, but didn’t need it. The shuttle took me home and the ride was was comfy. I would recommend this service dept anytime!!! More
by prodr305
Employees Worked With
Bobby Sternberg
January 30, 2023
BOBBY! !! You are truly the best of the best with a perfect personality that fits every customer needs. Thank you for all you do above and beyond! !! You are truly the best of the best with a perfect personality that fits every customer needs. Thank you for all you do above and beyond! More
by anointedkeyboards
Employees Worked With
Bobby Sternberg
January 30, 2023
Brian Gregory was fantastic! He was patient and showed us several vehicles. He was personable and professional. Great experience. He was patient and showed us several vehicles. He was personable and professional. Great experience. More
by MickiO
Employees Worked With
Brian "BG" Gregory
January 28, 2023
I always request Bobby when I need to schedule service on my Equinox and I’m never disappointed! Even when the customer service lounge is full, I’m always pleasantly surprised that the service is done in rec my Equinox and I’m never disappointed! Even when the customer service lounge is full, I’m always pleasantly surprised that the service is done in record time. More
by Debbie Bruce
Employees Worked With
Bobby Sternberg
January 25, 2023
BG is always wonderful helping us get our new vehicles this was 8 and 9 today can’t thank him and Mike general manager for getting our SS and equinox this was 8 and 9 today can’t thank him and Mike general manager for getting our SS and equinox More
by Rangers1993diana
Employees Worked With
Michael Brown, Joy Carver, Brian "BG" Gregory
January 17, 2023
Hi, Bryce Dubber here and wanted to tell you a little about the Boniface Hiers Chevrolet Dealer in Melbourne Fl. I haven’t purchased a new car in a while and need one because of my recent car accident, s about the Boniface Hiers Chevrolet Dealer in Melbourne Fl. I haven’t purchased a new car in a while and need one because of my recent car accident, so I decided to purchase a Chevrolet Colorado and to purchase this vehicle from Boniface Hiers because of the warranty forever on the powertrain, figure I really can't go wrong with that, so off I go, bear with me because I am going to tell you all about the "dealership" experience. A nice woman texted me from the dealership, (Kelly Baker) and informed me that the vehicle I was interested in is being sold for 40,715.00 just like the advertised price form the dealer ship and to come in and talk to (Mike Brown) which is the sales manager and get the VIP treatment. As soon as I walk in the door Mike Brown is sitting behind the desk, shakes my hand while some other guy is looming over me for some reason, just constantly watching me and acted like he is interested in something that I said….Mike Brown then tells me to talk with this guy, (Gregory Rook) one of the sales associates there who informs me that the truck is priced at 45000 which is ridiculous but I'm betting a pretty good deal for the salesperson. Of course he states that the online sales department doesn't know the real price of the truck, and I have to be in the military, etc. etc. to receive that price which everyone knows is not true at all if you know how to read the fine print. As I refuse, he goes down to 42000 (after he talks with the sales manager) which I refuse again. On the way out the door Mike Brown asks "what do we have to do to make a deal with you" which I said to sell me the truck for what you advertised it as 40715.00 to which he agreed so off to the finance dept. I have still not received the truck yet and being kinda dased getting over a car accident I agree to the price of 40715.00 and put 5000 down. I am under the assumption that this truck has the spray in bedliner because of course the numbers do not work out at all and I'll break it down for the general public. 40715 is the price Mike Brown said he would sell it to me 2442 would be the taxes on the car at 6% Florida tax rate Total would be 43,157 take away the 5000 put down and you would be financing 38157.00 The statement that they gave me has me financing 39444.57 Difference is 1,287.57 of extra money that they tacked on which Im sure they would call "dealer fees" to split amongst the sales group UNLESS that could be the initial change for the spray in bed liner which I sincerely hope that it is, cause you can't justify tacking on an additional 1287.00 just for the heck of it. So needless to say pay very close attention at a dealership and I will update everyone to see where that extra grand went…..hopefully a legitimate spray in liner like they have from the factory! More
by bdubber6996
Employees Worked With
Mike Brown, Greg Rook
