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Boniface Hiers Chevrolet

Melbourne, FL

4.7
882 Reviews

800 South Harbor City Boulevard

Melbourne, FL

32901

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Showing 882 reviews

February 01, 2022

Friendly, informative, expedited service was received in a timely manner and very professional at all times More

by Jsjcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Smith , Brian Bartalot
Feb 01, 2022 -

Boniface Hiers Chevrolet responded

Jsjcm, Thanks so much for the very positive rating for our Chevrolet store. I appreciate your 5 Star rating and for sharing your thoughts!

Feb 01, 2022 -

Jsjcm responded

Everyone was easy to talk to and get the answer You wanted and most of all we felt no pressure

January 31, 2022

The salesman Eric is amazing to work with. After purchasing a car from him and how much he cared about getting me the price I needed I will not use any other salesman again. I would recommend for ev More

by Imjjsgirl3175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Eric Swist
Jan 31, 2022 -

Boniface Hiers Chevrolet responded

lmjjsgirl3175, It's very rewarding to read your thoughts regarding your experience with Eric and the fine job he did for you. Thanks for your business, your review and especially for taking time to share your recommendation with our Dealerrater audience!

January 28, 2022

The dealer has Poor communication between the customer as well as staff, at first communication it seemed like the sales man didn’t want to be bothered. They gave me low ball trade in offer. I have had no is More

by Curtis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jan 28, 2022 -

Boniface Hiers Chevrolet responded

Curtis, Thanks for taking time to alert me to your dissatisfaction. I apologize that our sales associate seemed like he didn't want to be bothered. You don't leave a name of this person for us to follow up with, so he must have made less than a favorable impression on you to be sure. To your point about wanting to sell a vehicle, I will respectfully disagree. We always want to sell a vehicle, but you stated that we gave you a "low ball trade offer." That is just not part of our process, as with this time of low inventories, we are especially aware that we need as many fresh trades as possible. Our offers change daily due to market fluctuations especially these days. We constantly evaluate our offers by using tools that show how much a vehicle is worth in our region, and this helps us put the right value on a trade instead of losing it because of a low offer. Of course what a prospective client believes their trade will bring can drastically reduce the chances of us doing business as well and has to be taken into consideration.

January 27, 2022

Came in on a Tuesday with a leak, told I needed front struts on my 2015 Silverado, told the service Rep (Brian) to go ahead, told me it would be done next day, halfway home I get a call that he quoted me More

by rodneysydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gibson
Jan 30, 2022 -

Boniface Hiers Chevrolet responded

Rodneysydney, I apologize for the experience you describe here but respectfully have to disagree that we should be called 'liars and thieves'. I shared your thoughts with our Service Director, Glenn Harris who made an immediate attempt to call and resolve your issue, however Glenn informed me that you replied back to him with a message that said "do not contact me again". Incidentally, we would never spray a can of oil inside and outside your vehicle as you stated in your message to Glenn. If you would reach out to him, I'm certain that he would appreciate speaking with you and make an honest attempt to assist. But that is your call. Again, I'm sorry for your visit being as you describe...it's certainly not the way we do business.

January 25, 2022

Very pleased with the service I received from Trevor. In the finest Boniface-Hiers Chevy tradition, he’s extremely knowledgeable of my vehicle make, model, and it’s service requirements. I trust Trevor impl More

by 19C7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 25, 2022 -

19C7 responded

Trevor Handyside.

January 24, 2022

Called to get my Cal Tex ceramic paint coating done. Talked to Andrea, who quickly found an appointment for me on a date and time which fit my schedule perfectly. I appreciate Andrea’s politeness and fr More

by 22Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
Jan 24, 2022 -

Boniface Hiers Chevrolet responded

13Escape, Thanks so much for taking time to tell us a little about your experience with Andrea and it's awesome to read that she was able to help in a very timely manner. I appreciate your kind words regarding her politeness and friendliness...that's exactly what we like to see. Thanks for sharing a 5 Star rating here on Dealerrater!

January 22, 2022

Moses was very helpful and took care of everything. Showing the different cars and most of all did force anything. More

by Donnie.Davidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bartalot, Moses Khaireddin
Jan 24, 2022 -

Boniface Hiers Chevrolet responded

Donnie, It's great to see your 5 Star rating for our Chevrolet store, but even more rewarding to read just exactly how helpful Moses was to you . Thanks so much for sharing your thoughts!

January 19, 2022

Joel did a great job and is great to work with. He was helpful with any questions that I had. More

by kenclark870382
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 21, 2022 -

Boniface Hiers Chevrolet responded

Ken, Thanks so much for the 5 Stars and some kind words for Joel. Appreciate your sharing very much!

December 31, 2021

Salesperson very knowledgeable and very helpful. Our experience is enjoyable. Dealership is clean and convenient. More

by bsf3li
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Gregory
Jan 04, 2022 -

Boniface Hiers Chevrolet responded

bsf3li, I really appreciate the 5 Star rating and a few kind thoughts as well. Thanks for taking time to share them!

December 18, 2021

The dealership was awesome. I appreciate joel helping us through our car buying experience. He made it fun and easy. More

by derekharshman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bartalot
Dec 20, 2021 -

Boniface Hiers Chevrolet responded

Derekharshman, I sure do appreciate your 5 Star rating...your business of course, and Thank you for sharing your thoughts as well!

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